Decision search

What's this ?

Organisation
Organisation name:

Organisation type:
Decision type
Statements Reports Both
Reference number
Reference number:
Date range
From To
Sort Results
Descending (latest first) Ascending (oldest first)

Advanced search

Exclude (NOT)
Subject area
Category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category
Advanced options

Decision reason: Closed after initial enquiries Not upheld Upheld

Show advanced search

Your search has 55054 results

Liverpool City Council (25 003 237)

Statement Closed after initial enquiries Other 14-Nov-2025

Summary: We will not investigate this complaint about a carer’s assessment completed by the Council and the support it then offered. There is not enough evidence of fault to justify an investigation.
London Borough of Southwark (25 003 481)

Statement Upheld Allocations 14-Nov-2025

Summary: Mrs X complained the Council failed to process her housing change of circumstances request and complete her medical review in good time, which affected her wellbeing. The Council was at fault. The Council delayed processing the application and did not comply with its published allocations scheme. The Council has agreed to take steps to remedy her injustice.
Fareham Borough Council (25 004 096)

Statement Not upheld Allocations 14-Nov-2025

Summary: We have discontinued our investigation into Miss X’s complaint about the suitability of her property. This is because her landlord is a housing association and her request for adjustments to be made to the property falls outside our jurisdiction. There is also not enough evidence of fault in the Council’s original decision to nominate her for the property. Miss X can contact the Council if she wants information about applying for more suitable housing.
Manchester City Council (25 004 388)

Statement Upheld School transport 14-Nov-2025

Summary: We will not investigate this complaint about the Council’s decision-making relating to school transport. The Council has accepted it made an error in considering the application and has proposed a resolution. It said it will do this by arranging transport and re-imbursing travel costs for the period transport should have been in place. It has also apologised.
London Borough of Lambeth (25 004 926)

Statement Upheld Fostering 14-Nov-2025

Summary: The Council was not at fault for refusing to pay Ms X its full fostering rate (including additional fees) from the date she became a kinship foster carer. This decision was in line with its policy – which says only fully approved foster carers get the full rate – and was not obviously out of step with case law and government guidance. The Council was, however, at fault for a significant delay in approving
Ms X as a foster carer. Given its policy, this meant she missed out on getting the full rate of fostering payments for several months. The Council has agreed to backdate her additional payments to the date she would have been approved were it not for the delay.
Lincolnshire County Council (25 008 781)

Statement Closed after initial enquiries Child protection 13-Nov-2025

Summary: We will not investigate Mr X’s complaint about the Council’s involvement with his child. The law prevents us from investigating anything that has or is the subject of court proceedings. It would be reasonable for Mr X to raise the concerns he has about reports the Council has written in court.
Warwickshire County Council (25 008 846)

Statement Closed after initial enquiries Safeguarding 13-Nov-2025

Summary: We will not investigate the Council’s response to Miss X’s complaint about her relative being subjected to coercive behaviour. This is because, while the Council did not tell Miss X it would be visiting her relative, any fault has not caused injustice.
Dorset Council (25 008 920)

Statement Closed after initial enquiries Allocations 13-Nov-2025

Summary: We will not investigate Miss X’s complaint about the Council’s housing application decision and its handling of her case. This is because there is not enough evidence of fault to warrant an investigation.
London Borough of Hillingdon (25 008 940)

Statement Closed after initial enquiries Trees 13-Nov-2025

Summary: We will not investigate Mr X’s complaint about the way the Council considered a planning application. There is not enough evidence of fault to justify investigation.
Essex County Council (25 008 976)

Statement Upheld Special educational needs 13-Nov-2025

Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

Back
143
144
145
146
147
148
149
150
151
152
Next

Cookie name	Description	Action
ASPSESSIONID	This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences.
CookieNotice.Analytics	Used to remember your choice for analytical cookies.
TH_TOOLBAR_SETTINGS	Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. No personally identifiable data is stored.
API_SETTINGS	Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. No personally identifiable data is stored.
audioalert	Stores a value ‘audioalert = true’ after the first Browsealoud audio alert.
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmt	Used to throttle request rate.	BrowseAloud v.3 documentation Privacy policy
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmbcookie to determine whether the user was in a new session/visit.	BrowseAloud v.3 documentation Privacy policy
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
_ga	Used to distinguish users. The ID is used only to identify the session for the statistics and is completely anonymous.	BrowseAloud v.3 documentation Privacy policy
_gat_UA-4669579-11	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	BrowseAloud v.3 documentation Privacy policy
_gid	Used to distinguish users.	BrowseAloud v.3 documentation Privacy policy

Company	Description	Action
Google Inc = _ga	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gid	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gat	Google Analytics tracking cookie. Used to manage the rate at which page view requests are made.	Terms and conditions Privacy policy

www.lgo.org.uk has experienced a problem

Decision search

Advanced search

Your search has 55054 results

Review your privacy settings