Decision search

What's this ?

Organisation
Organisation name:

Organisation type:
Decision type
Statements Reports Both
Reference number
Reference number:
Date range
From To
Sort Results
Descending (latest first) Ascending (oldest first)

Advanced search

Exclude (NOT)
Subject area
Category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category
Advanced options

Decision reason: Closed after initial enquiries Not upheld Upheld

Show advanced search

Your search has 55503 results

Durham County Council (25 010 136)

Statement Closed after initial enquiries Land 15-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council not intervening with a private dispute about a boundary fence. This is because it is not an administrative function of the Council.
London Borough of Richmond upon Thames (25 010 305)

Statement Closed after initial enquiries Allocations 15-Jan-2026

Summary: We will not investigate this complaint about the suitability of Miss X’s permanent accommodation. It is reasonable to expect Miss X to have requested a review of the suitability of the accommodation when it was offered to her. We will not investigate Miss X’s complaint about the support offered by the Council with rehousing. There is insufficient evidence of fault to justify an investigation.
Suffolk County Council (25 010 387)

Statement Upheld Charging 15-Jan-2026

Summary: We will not investigate this complaint about inaccurate fees for adult social care. Although it took a long time, the Council and complainant have now agreed the outstanding fees. The main issue is resolved, and it is unlikely an Ombudsman investigation would add anything significantly different to justify our resource investigating.
Wiltshire Council (25 010 394)

Statement Closed after initial enquiries Drainage 15-Jan-2026

Summary: We will not investigate this complaint about the Council’s handling of the Property Flood Resilience Grant process, or its decision not to complete maintenance work on a culvert. This is because there is not enough evidence of fault to justify the Ombudsman’s involvement.
London Borough of Tower Hamlets (25 010 434)

Statement Closed after initial enquiries Safeguarding 15-Jan-2026

Summary: We cannot investigate Mr X’s complaint about the Council failing to safeguard his sister from abuse. This is because Mr X has taken legal action and the law prevents us from investigating matters which are being considered by the courts.
Surrey County Council (25 010 688)

Statement Closed after initial enquiries Disabled children 15-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a Blue Badge application for his child. The Council has now issued a Blue Badge. An investigation would not lead to a different outcome.
London Borough of Brent (25 011 208)

Statement Closed after initial enquiries Allocations 15-Jan-2026

Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner.
Norfolk County Council (25 011 233)

Statement Closed after initial enquiries School transport 15-Jan-2026

Summary: We will not investigate Ms X’s complaint about the Council’s school transport policy or its decision to change her child’s transport arrangements. This is because it would be reasonable for Ms X to challenge the decision using the Council’s appeals procedure. There is not enough evidence of fault in the transport policy itself to investigate that as a standalone issue.
Lincolnshire County Council (25 011 391)

Statement Closed after initial enquiries Child protection 15-Jan-2026

Summary: We will not investigate Mrs X’s complaint about a children services’ safeguarding investigation. We are unlikely to find fault.
Fenland District Council (25 011 635)

Statement Closed after initial enquiries Other 15-Jan-2026

Summary: We will not investigate Mr X’s complaint about business rates debt. We have no power to investigate matters which have been subject to court proceedings.

Back
128
129
130
131
132
133
134
135
136
137
Next

Cookie name	Description	Action
ASPSESSIONID	This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences.
CookieNotice.Analytics	Used to remember your choice for analytical cookies.
TH_TOOLBAR_SETTINGS	Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. No personally identifiable data is stored.
API_SETTINGS	Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. No personally identifiable data is stored.
audioalert	Stores a value ‘audioalert = true’ after the first Browsealoud audio alert.
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmt	Used to throttle request rate.	BrowseAloud v.3 documentation Privacy policy
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmbcookie to determine whether the user was in a new session/visit.	BrowseAloud v.3 documentation Privacy policy
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
_ga	Used to distinguish users. The ID is used only to identify the session for the statistics and is completely anonymous.	BrowseAloud v.3 documentation Privacy policy
_gat_UA-4669579-11	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	BrowseAloud v.3 documentation Privacy policy
_gid	Used to distinguish users.	BrowseAloud v.3 documentation Privacy policy

Company	Description	Action
Google Inc = _ga	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gid	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gat	Google Analytics tracking cookie. Used to manage the rate at which page view requests are made.	Terms and conditions Privacy policy

www.lgo.org.uk has experienced a problem

Decision search

Advanced search

Your search has 55503 results

Review your privacy settings