Decision search
Your search has 59748 results
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London Borough of Waltham Forest (25 021 249)
Statement Closed after initial enquiries Child protection 25-Aug-2026
Summary: We will not investigate this complaint about how the Council dealt with an allegation of harm to a child. This is because there is not enough evidence of fault to justify investigating, any injustice has already been remedied by the Council and there is another body better placed to investigate.
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Nottingham City Council (25 021 512)
Statement Closed after initial enquiries Allocations 25-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to award her priority on its housing register. There is insufficient evidence of fault in how the Council reached its decision. We cannot consider Miss X’s complaints about disrepair or the Council’s management of her social housing.
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Southend-on-Sea City Council (25 022 644)
Statement Closed after initial enquiries Council tax 25-Aug-2026
Summary: We will not investigate this complaint about Council tax because there is a right of appeal to a valuation tribunal and the matter has been remedied.
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Leeds City Council (25 023 519)
Statement Upheld Special educational needs 25-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. Part of the complaint is late and there is no good reason for us to consider it now.
We cannot investigate part of the complaint because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
We will not investigate part of this complaint as an investigation would not add anything significant to the Council’s investigation. -
London Borough of Southwark (25 023 969)
Statement Upheld Homelessness 25-Aug-2026
Summary: We have upheld Mrs X’s complaint about the Council significantly increasing her rent without notice. The Council has remedied the injustice to Mrs X during its complaints process.
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Liverpool City Council (25 026 891)
Statement Closed after initial enquiries Other 25-Aug-2026
Summary: We cannot investigate Ms X’s complaint about a school’s decision to close between 19 and 23 January and the action taken to address mould in classrooms. The law prevents us considering complaints about the management of schools.
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Cheshire East Council (25 027 033)
Statement Closed after initial enquiries Other 25-Aug-2026
Summary: We will not investigate this complaint about the recovery of business rates arrears. An investigation is unlikely to lead to a significantly different outcome.
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Stockton-on-Tees Borough Council (25 027 792)
Statement Closed after initial enquiries Council tax 25-Aug-2026
Summary: We will not investigate this complaint about council tax recovery action. This is because there is not enough evidence of fault by the Council to justify our involvement.
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Liverpool City Council (25 027 828)
Statement Closed after initial enquiries Council tax 25-Aug-2026
Summary: We will not investigate this complaint about council tax liability and complaint handling. This is because the complaint is late and there is no good reason for this. Mr X can approach the Information Commissioner regarding his data handling complaints. It is not proportionate to investigate complaint handling in this case.
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London Borough of Lewisham (25 028 253)
Statement Closed after initial enquiries Planning applications 25-Aug-2026
Summary: We will not investigate this complaint about the Council’s consideration of a boundary when reaching a planning decision. This is because it is late and Mrs X could take the matter to court.