Decision search
Your search has 58275 results
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London Borough of Merton (25 018 185)
Statement Upheld Allocations 25-Jun-2026
Summary: We have upheld Miss X’s complaint about the Council’s delay in completing a review of the suitability of her accommodation and in responding to her complaint. The Council has remedied the injustice to Miss X during its complaints process.
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Newcastle upon Tyne City Council (25 018 791)
Statement Closed after initial enquiries Safeguarding 25-Jun-2026
Summary: We will not investigate Miss X’s complaint about how the Council considered safeguarding concerns about her child, shortly before their death. The complaint is late and there are no good reasons for us to exercise discretion to consider it now. In any case, it is unlikely that we could add anything meaningful to the coroner’s court investigation and so there would be no worthwhile outcome achievable by our involvement.
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Horsham District Council (25 019 599)
Statement Closed after initial enquiries Other 25-Jun-2026
Summary: We will not investigate this complaint about the Council’s refusal to allow Mr X to submit a public statement at a cabinet meeting. This is because there is not enough evidence of fault.
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Salford City Council (25 021 486)
Statement Closed after initial enquiries Assessment and care plan 25-Jun-2026
Summary: We will not investigate Mr X’s complaint about how the Council carried out a Care Act Assessment. This is because we cannot add to the Council’s investigation.
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West Northamptonshire Council (25 021 546)
Statement Not upheld Homelessness 25-Jun-2026
Summary: Mr F complained the Council failed to act or offer interim accommodation when he reported domestic abuse and homelessness. We have ended our investigation. This is because it was reasonable for Mr F to ask for a statutory review of the Council’s decision that he was homeless but not in priority need.
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Durham County Council (25 021 681)
Statement Closed after initial enquiries Safeguarding 25-Jun-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled a safeguarding investigation into his wife’s care. This is because there is not enough evidence of fault to justify an investigation.
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Lincoln City Council (25 022 023)
Statement Closed after initial enquiries Housing benefit and council tax benefit 25-Jun-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of Mr Y’s application for a Discretionary Housing Payment. This is because there is not enough evidence of fault to justify an investigation.
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Coventry City Council (25 022 051)
Statement Closed after initial enquiries Commercial and contracts 25-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of a commercial lease. This is because the courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.
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City of Doncaster Council (25 022 280)
Statement Closed after initial enquiries Charging 25-Jun-2026
Summary: We will not investigate this complaint about how the Council carried out a financial assessment for Ms X. This is because there is not enough evidence of fault to justify an investigation.
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Warrington Council (25 022 432)
Statement Closed after initial enquiries Charging 25-Jun-2026
Summary: We will not investigate this complaint about how the Council communicated care costs. The claimed injustice is not significant enough to warrant investigation.