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  • Coventry City Council (25 028 426)

    Statement Closed after initial enquiries Council tax 27-Aug-2026

    Summary: We will not investigate this complaint about council tax recovery for a property. This is because there is not enough evidence of fault by the Council to warrant investigation. We cannot investigate court proceedings.

  • Salford City Council (25 028 785)

    Statement Closed after initial enquiries Other 27-Aug-2026

    Summary: We will not investigate Mrs X’s complaint about how the Council responded to her data protection concerns. This is because these issues are best considered by the Information Commissioner.

  • London Borough of Islington (25 002 424)

    Statement Upheld Special educational needs 27-Aug-2026

    Summary: Mrs X complained the Council did not issue her child’s Education Health and Care Plan within statutory timescales and did not provide the provision set out in the Plan. Mrs X says this impacted her child’s education and emotional wellbeing. We find fault with the Council which caused injustice. The Council has agreed to make a payment to Mrs X and take service improvement action.

  • Transport for London (26 013 101)

    Statement Upheld Licensing 27-Aug-2026

    Summary: We will not investigate Mr X’s complaint about a warning issued by Transport for London in 2022 because it is late and there are no good reasons to exercise our discretion to investigate it now. We will not investigate Mr X’s complaint about an advisory issued in 2025 because Transport for London has taken sufficient action to remedy the issue.

  • London Borough of Waltham Forest (26 013 928)

    Statement Closed after initial enquiries Council tax support 27-Aug-2026

    Summary: We will not investigate this complaint about the Council’s decision about the complainant’s housing benefit entitlement. This is because most of the complaint is late and there are no good reasons to investigate. In any case it was reasonable to expect the complainant to use their legal right to appeal to the specialist Social Entitlement Tribunal.

  • Stockport Metropolitan Borough Council (26 014 124)

    Statement Closed after initial enquiries School admissions 27-Aug-2026

    Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault to warrant investigation.

  • East Hampshire District Council (26 014 535)

    Statement Closed after initial enquiries Refuse and recycling 27-Aug-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s decision he would need to pay for replacement dustbins. There is not enough evidence of fault by the Council, and we could not add anything further to the Council’s investigation.

  • City of Bradford Metropolitan District Council (26 014 571)

    Statement Closed after initial enquiries Traffic management 27-Aug-2026

    Summary: We will not investigate Mr C’s complaint about the Council’s refusal of his request for a Clean Air Zone exemption for his vehicle. This is because there is not enough evidence of fault to justify an investigation.

  • Lincolnshire County Council (26 014 608)

    Statement Closed after initial enquiries Other 27-Aug-2026

    Summary: We will not investigate this complaint about how the Council responded to Mr X’s information request. The Information Commissioner’s Office is better placed to consider this complaint.

  • London Borough of Bexley (26 015 652)

    Statement Closed after initial enquiries Council tax 27-Aug-2026

    Summary: We will not investigate this complaint about delays in the Council considering Mr X’s request for a council tax reduction. Mr X has a right of appeal to the Valuation Tribunal, and it would be reasonable to expect him to use it.

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