Decision search
Your search has 58275 results
-
Manchester City Council (25 023 172)
Statement Closed after initial enquiries Allocations 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing register application. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.
-
London Borough of Barnet (25 023 253)
Statement Upheld Allocations 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homelessness and housing applications. On one part, it was reasonable for him to use his right of appeal. On the other part, the Council has agreed to remedy the complaint by issuing a separate housing decision. This provides a proportionate remedy for the injustice caused.
-
South Hams District Council (25 024 182)
Statement Closed after initial enquiries Council tax 29-Jun-2026
Summary: We will not investigate X’s complaint about council tax. There is no evidence of X suffering a significant injustice which meets the threshold for our involvement and in any case, there would be no worthwhile outcome achievable by our involvement.
-
Wigan Metropolitan Borough Council (25 024 266)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Jun-2026
Summary: We will not investigate this complaint about the reduction in the housing element of Universal Credit due to the number of bedrooms in Ms X’s home. This is because there is not enough evidence of fault by the Council to justify investigation. We cannot investigation the DWP and Ms X can appeal to a Tribunal.
-
Essex County Council (25 024 345)
Statement Upheld Special educational needs 29-Jun-2026
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
-
London Borough of Newham (25 024 600)
Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s parking permit system. This is because the complaint is late and it would have been reasonable for Mr X to complain to us sooner. We also could not achieve a worthwhile outcome.
-
London Borough of Hackney (25 024 619)
Statement Closed after initial enquiries Allocations 29-Jun-2026
Summary: We will not investigate this complaint about the way the Council handled Miss X’s housing application. This is because there is insufficient evidence of fault by the Council.
-
Hampshire County Council (25 024 885)
Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026
Summary: We will not investigate Miss X’s complaint about how the Council have managed the public highway outside her property. This is because there is not enough evidence of fault to justify investigating.
-
University Hospitals Plymouth NHS Trust (25 025 211a)
Statement Closed after initial enquiries Hospital acute services 29-Jun-2026
Summary:Mrs A raises complaints against Plymouth City Council (the Council) and University Hospitals Plymouth NHS Trust (the Trust). Livewell Southwest provide the adult social care function on behalf of the Council.
-
Livewell Southwest (25 025 211b)
Statement Closed after initial enquiries Other 29-Jun-2026
Summary:Mrs A raises complaints against Plymouth City Council (the Council) and University Hospitals Plymouth NHS Trust (the Trust). Livewell Southwest provide the adult social care function on behalf of the Council.