Decision search
Your search has 59748 results
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Transport for London (26 008 950)
Statement Closed after initial enquiries Traffic management 27-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Authority’s failure to issue a congestion charge refund. The Authority has since apologised for the delay and issued a refund to Mr X. There is nothing more we could achieve for Mr X by investigating further.
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Brighton & Hove City Council (26 012 044)
Statement Closed after initial enquiries Parking and other penalties 27-Aug-2026
Summary: We cannot investigate Miss X’s complaint about Penalty Charge Notices. Miss X has appealed to Traffic Penalty Tribunal, which places the matter outside our remit.
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Bristol City Council (25 025 138)
Statement Closed after initial enquiries Assessment and care plan 27-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to appoint an Independent Mental Health Advocate. The Court of Protection is best placed to consider the dispute, and the injustice is not significant enough to warrant our involvement.
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London Borough of Haringey (25 025 418)
Statement Closed after initial enquiries Council tax 27-Aug-2026
Summary: We will not investigate Ms Y’s complaint about the Council’s handling of her Council Tax account. We could add nothing further to the Council’s response and an investigation would unlikely achieve anything more for Ms Y.
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Worcester City Council (25 025 500)
Statement Closed after initial enquiries Allocations 27-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision on Miss X’s housing priority. There is not enough evidence of fault by the Council to justify our involvement.
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East Riding of Yorkshire Council (25 025 553)
Statement Closed after initial enquiries Rights of way 27-Aug-2026
Summary: We will not investigate this complaint about a right of way. This is because the complaint is late without good reason to exercise discretion to investigate it now.
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Statement Closed after initial enquiries Housing benefit and council tax benefit 27-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to award him a discretionary housing payment. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.
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North West Leicestershire District Council (25 027 708)
Statement Closed after initial enquiries Other 27-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his business rates account. This is because there is not enough evidence of fault and Mr X has appealed to the Valuation Office.
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Bournemouth, Christchurch and Poole Council (25 027 983)
Statement Closed after initial enquiries Leisure and culture 27-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to properly investigate his exclusion from a leisure facility. There is not enough evidence of fault by the Council to justify our involvement.
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London Borough of Merton (25 028 312)
Statement Closed after initial enquiries Council tax 27-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of a council tax direct debit. This is because there is not enough evidence of fault by the Council to warrant investigation.