Decision search
Your search has 59748 results
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Basildon Borough Council (25 024 660)
Statement Closed after initial enquiries Homelessness 26-Aug-2026
Summary: We will not investigate this complaint about the Council’s refusal to accept Miss X’s family have a social housing need and delays in providing support to prevent her homelessness. This is because there is insufficient evidence of fault by the Council.
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London Borough of Lewisham (25 024 724)
Statement Upheld Child protection 26-Aug-2026
Summary: We have upheld Mrs X’s complaint about the Council’s refusal to consider her concerns about its failure to protect her from harm when she was a child. The Council has now agreed to consider whether it should investigate Mrs X’s complaint under the statutory complaint procedure. This provides a proportionate remedy for the injustice caused.
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Sheffield City Council (25 021 506)
Statement Closed after initial enquiries Allocations 26-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision not to award her medical priority on her housing application. There is insufficient evidence of fault in its decision-making to justify our involvement.
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London Borough of Islington (26 001 068)
Statement Closed after initial enquiries Other 26-Aug-2026
Summary: We will not investigate this complaint about data protection this is because the Information Commission is better place to consider complaints about data protection.
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London Borough of Hounslow (26 001 476)
Statement Closed after initial enquiries Transport 26-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s Blue Badge application and appeal. This is because there is not enough evidence of fault in how the Council considered the matter to justify investigating.
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London Borough of Brent (26 001 878)
Statement Closed after initial enquiries Other 26-Aug-2026
Summary: We will not investigate this complaint about Mr X’s request for documents relating to his claim. This is because the Information Commissioner’s Office is better placed to deal with the matter.
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London Borough of Brent (26 002 845)
Statement Closed after initial enquiries Leisure and culture 26-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s library service because any injustice is not significant enough to warrant an investigation.
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Lincolnshire County Council (26 003 100)
Statement Closed after initial enquiries Other 26-Aug-2026
Summary: We cannot investigate Mr X’s complaint the Council failed to secure appropriate education provision for his child who has an Education, Health and Care plan. This is because Mr X has used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and these matters are too closely related.
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London Borough of Southwark (26 003 625)
Statement Closed after initial enquiries Leisure and culture 26-Aug-2026
Summary: We will not investigate this complaint about the Council’s failure to follow the correct process when it investigated Ms X’s complaint, nor will we investigate the Council’s delay in responding to the complaint. This is because any fault did not cause Ms X a significant injustice.
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London Borough of Bexley (26 003 743)
Statement Closed after initial enquiries Traffic management 26-Aug-2026
Summary: We will not investigate Mr X’s complaint about how the Council have responded to his concerns about parking provision. There is not enough evidence of fault in how the Council has responded to his concerns. There is also not significant enough personal injustice to warrant further investigation.