Decision search
Your search has 59748 results
-
Brighton & Hove City Council (26 005 440)
Statement Closed after initial enquiries Parking and other penalties 26-Aug-2026
Summary: We will not investigate this complaint about a parking permit renewal. There is not enough evidence of fault by the Council or significant injustice to justify investigating.
-
Slough Borough Council (26 005 764)
Statement Closed after initial enquiries Other 26-Aug-2026
Summary: We will not investigate Mrs X’s complaint about her Subject Access Request. It is reasonable to expect Mrs X to raise this matter with the Information Commissioner’s Office and pursue financial compensation from the court.
-
Shropshire Council (26 007 351)
Statement Upheld Other 26-Aug-2026
Summary: The Council has failed to complete the stage two investigation into Mr X’s complaint under the children’s statutory complaints procedure within statutory timescales. The Council will make a payment to Mr X to acknowledge the injustice caused by the delay. It will also continue making a monthly payment until the stage two investigation is concluded.
-
Statement Closed after initial enquiries School transport 26-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of an application for home-to-school transport assistance. This is because there is not enough evidence the Council is at fault to warrant an investigation.
-
London Borough of Waltham Forest (26 009 833)
Statement Upheld Other 26-Aug-2026
Summary: We have upheld Mr Y’s complaint about the Council’s delay in considering his complaints under the statutory procedure for children’s social care. The Council has now agreed to progress the complaint under the statutory procedure promptly and consider an appropriate remedy for the delay. This provides a proportionate remedy for the injustice caused.
-
Slough Borough Council (26 011 925)
Statement Upheld Other 26-Aug-2026
Summary: The Council was at fault for failing to consider Mrs X’s complaint through the children’s statutory complaints procedure. To remedy the injustice caused, the Council has agreed to apologise, make a payment and use the children’s statutory complaints procedure to provide a stage one response to Mrs X’s complaint.
-
Gloucestershire County Council (26 012 032)
Statement Closed after initial enquiries School admissions 26-Aug-2026
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault to warrant investigation.
-
Basildon Borough Council (25 024 978)
Statement Closed after initial enquiries Homelessness 26-Aug-2026
Summary: We will not investigate this complaint about the Council placing Miss X in unsuitable accommodation and discriminating against her disability. This is because it is reasonable for Miss X to challenge the Council’s decision on suitability in court and there is insufficient evidence of fault for the remaining part of the complaint.
-
Suffolk County Council (25 025 197)
Statement Closed after initial enquiries Child protection 26-Aug-2026
Summary: We will not investigate this complaint about the Council's handling of a safeguarding referral. This is because there is insufficient evidence of fault in the Council's safeguarding decision-making. The Council has already acknowledged and apologised for the faults it identified. The Information Commissioner's Office is better placed to consider the remaining data protection concerns.
-
Gateshead Metropolitan Borough Council (25 025 212)
Statement Closed after initial enquiries Health and safety 26-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to permit an electric vehicle charging cable to be laid across a footpath. There is insufficient evidence of fault in the Council’s actions to justify our involvement, and Miss Y has not suffered significant personal injustice.