Decision search
Your search has 51670 results
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Westminster City Council (24 018 783)
Statement Closed after initial enquiries Assessment and care plan 23-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council not providing her with enough care hours and about the Council’s refusal to allow her food expenses to be considered disability related expenditure. This is because there is insufficient evidence of fault.
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Leeds City Council (24 018 964)
Statement Closed after initial enquiries Residential care 23-Apr-2025
Summary: We will not investigate Miss X’s complaint about a care home being unable to find and return her late mother’s clothing. This is mainly because we could not add to the previous investigation carried out by the care home. Miss X could reasonably take court action if she wants compensation.
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Kent County Council (24 019 050)
Statement Closed after initial enquiries School transport 23-Apr-2025
Summary: We will not investigate Ms X’s complaint about the provision of free to home to school transport. There is not enough evidence of fault by the Council to justify our involvement.
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London Borough of Hackney (24 019 088)
Statement Closed after initial enquiries Noise 23-Apr-2025
Summary: We will not investigate Ms X’s complaint about the Council’s response to her reports of noise from early morning deliveries to a nearby grocery shop. The Council has taken proportionate steps to investigate and reduce the noise. There is not enough evidence of fault to warrant further investigation.
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Shropshire Council (24 019 559)
Statement Closed after initial enquiries Assessment and care plan 23-Apr-2025
Summary: We will not investigate this complaint about a financial assessment for adult social care charges. This is because there is not enough evidence of fault by the Council and investigation would not achieve a different outcome.
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London Borough of Camden (24 019 597)
Statement Closed after initial enquiries Allocations 23-Apr-2025
Summary: We will not investigate Miss X’s complaint about how the Council handled her application to join its housing register. There is not enough evidence of fault by the Council to warrant investigation.
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Blackpool Borough Council (24 019 619)
Statement Closed after initial enquiries Assessment and care plan 23-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s delay in dealing with his late father Mr Y’s care fees and it not always contacting him directly about the fees. There is insufficient significant personal injustice caused to Mr X by the matters complained of to warrant us investigating. We also cannot achieve the outcome Mr X seeks from his complaint.
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Worcestershire County Council (24 019 705)
Statement Closed after initial enquiries Assessment and care plan 23-Apr-2025
Summary: We will not investigate Ms X’s complaint that the Council proposed an unsuitable care placement for her adult son, Mr Y, which put him at risk of homelessness and caused her distress and financial loss. There is insufficient evidence of fault and we could not achieve what Ms X wants.
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Leeds City Council (24 019 771)
Statement Closed after initial enquiries Special educational needs 23-Apr-2025
Summary: We will not investigate Miss X’s complaint about a delayed Education Health and Care Plan process. It is unlikely we could achieve a significantly different outcome than the Council offered.
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Bournemouth, Christchurch and Poole Council (24 019 854)
Statement Closed after initial enquiries Other 23-Apr-2025
Summary: We will not investigate this complaint about the Council’s failure to disclose information about a third party who is a tenant in a property which the complainant owns. It would be reasonable for the complainant to make a formal subject access request and if this is unsuccessful there is another body better placed to consider the matter.