Decision search
Your search has 58275 results
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Fenland District Council (25 025 563)
Statement Closed after initial enquiries Council tax 29-Jun-2026
Summary: We will not investigate this complaint about the Council incorrectly deciding Mr X’s landlord was liable for council tax in 2021-2022. This is because the complaint is late and there are no good reasons for this. It is not proportionate to investigate the complaints handling issue on its own.
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Lewes District Council (25 025 936)
Statement Closed after initial enquiries Refuse and recycling 29-Jun-2026
Summary: We will not investigate Miss X’s complaint about missed bin collections and lost reports of missed bin collections. The claimed injustice is not significant enough to warrant an investigation by the Ombudsman.
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Royal Borough of Kensington & Chelsea (25 026 608)
Statement Closed after initial enquiries Antisocial behaviour 29-Jun-2026
Summary: We will not investigate this complaint about Anti-Social Behaviour. This is because further investigation would not lead to a different outcome and there is another body better placed to consider some parts of this complaint.
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Milton Keynes Council (25 026 756)
Statement Closed after initial enquiries Other 29-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision to issue a Fixed Penalty Notice and its handling of Ms X’s representations about it. There is no worthwhile outcome achievable by our investigation, and we could not add to the investigation the Council has already carried out.
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Royal Borough of Greenwich (25 027 071)
Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026
Summary: We will not investigate this complaint about the Council’s decision not to approve a vehicle crossover application. This is because there is not enough evidence of fault to warrant our involvement.
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West Sussex County Council (25 028 163)
Statement Closed after initial enquiries Parking and other penalties 29-Jun-2026
Summary: We will not investigate this complaint about a Vehicle Cross Over application. This is because there is not enough evidence of fault to justify our investigation. Mr X has also not suffered significant injustice.
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Milton Keynes Council (25 029 775)
Statement Closed after initial enquiries Council tax 29-Jun-2026
Summary: We will not investigate this complaint about the Council’s administration of Mr X’s council tax accounts as there is insufficient remaining injustice caused to him from any Council fault to warrant our further involvement.
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East Suffolk Council (25 030 056)
Statement Closed after initial enquiries Council tax 29-Jun-2026
Summary: We will not investigate this complaint about a data breach as it is best dealt with by the Information Commissioner’s Office.
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Wakefield Metropolitan District Council (25 030 922)
Statement Upheld Special educational needs 29-Jun-2026
Summary: We have ended our investigation into Ms X’s complaint that the Council issued a final amended (EHC) Plan without following the proper process because there is insufficient evidence that any fault by the Council caused injustice to Ms X or child Z. The Council was not at fault in refusing to participate in dispute resolution. The Council was at fault in its handling of Ms X’s complaint, causing her confusion. The Council agreed to apologise to recognise the injustice caused.
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London Borough of Hackney (25 031 353)
Statement Closed after initial enquiries Highway repair and maintenance 29-Jun-2026
Summary: We will not investigate this complaint about lorries driving on a pavement because there is another body placed to consider the complaint and there is not enough evidence of fault to justify investigating.