Decision search
Your search has 56552 results
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Calderdale Metropolitan Borough Council (25 016 185)
Statement Closed after initial enquiries Councillor conduct and standards 23-Mar-2026
Summary: We will not investigate Mr X’s complaint about a councillor’s conduct. The Council has now agreed to investigate his complaint. An investigation by us would not lead to a different outcome.
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Birmingham City Council (25 016 358)
Statement Closed after initial enquiries Safeguarding 23-Mar-2026
Summary: We will not investigate this complaint about how the Council considered Mr X’s safeguarding concerns relating to his mother. The Council agreed to carry out a further Section 42 enquiry, including a new mental capacity assessment and independent advocacy. We could not achieve anything further by investigating.
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Kent County Council (25 016 374)
Statement Closed after initial enquiries Charging 23-Mar-2026
Summary: We will not investigate Mrs X complaint about a property disregard for social care charges and poor communication from the Council. This is because the Council has already addressed Mrs X’s concerns and a further investigation by us would not add anything to the Council’s responses or lead to a significantly different outcome.
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St Helens Metropolitan Borough Council (25 017 124)
Statement Closed after initial enquiries Enforcement 23-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with an alleged breach of planning control because an investigation by us is unlikely to achieve significantly more than the Council has already done.
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Gloucestershire County Council (25 017 336)
Statement Closed after initial enquiries Alternative provision 23-Mar-2026
Summary: We will not investigate this complaint about alternative educational provision for Miss X’s child from May to July 2025. There is not enough evidence of fault by the Council to warrant our further involvement.
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Bournemouth, Christchurch and Poole Council (25 017 542)
Statement Closed after initial enquiries Other 23-Mar-2026
Summary: We will not investigate Miss X’s complaint about the cost of the Council’s high hedge complaint service. There is not enough evidence of fault by the Council to warrant our involvement, and in any case, there is no worthwhile outcome achievable by our involvement.
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Wealden District Council (25 017 879)
Statement Closed after initial enquiries Council tax 23-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision not to backdate Miss X’s council tax reduction entitlement. This is because the complaint is late and there is no good reason to exercise discretion to investigate.
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Dudley Metropolitan Borough Council (25 017 975)
Statement Closed after initial enquiries Council tax 23-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax account. This is because the injustice experienced is insufficient to warrant investigation.
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London Borough of Waltham Forest (25 017 983)
Statement Closed after initial enquiries Noise 23-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of noise. This is because there is insufficient evidence of fault by the Council and we could not achieve anything more for Mr X.
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Essex County Council (25 018 281)
Statement Upheld Special educational needs 23-Mar-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.