Decision search
Your search has 59748 results
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London Borough of Barnet (25 030 045)
Statement Upheld Council tax 31-Aug-2026
Summary: We upheld Mr X‘s complaint about the Council failing to refund a council tax overpayment. This is because the Council has since refunded the outstanding credit, updated its website, and agreed to apologise and make a symbolic payment to Mr X.
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City of Bradford Metropolitan District Council (26 000 212)
Statement Upheld Parking and other penalties 31-Aug-2026
Summary: We upheld Mr X’s complaint about the Council’s failure to address his safety concerns. The Council has agreed to apologise and provide him with an explanation.
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London Borough of Hillingdon (26 001 462)
Statement Closed after initial enquiries Refuse and recycling 31-Aug-2026
Summary: We will not investigate this complaint about the Council’s failure to address a persistent public health hazard and environmental nuisance at the entrance of Mrs X’s property. This is because the complaint is late and there are no good reasons.
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London Borough of Enfield (26 006 449)
Statement Closed after initial enquiries Street furniture and lighting 31-Aug-2026
Summary: We will not investigate this complaint about how the Council handled a complaint about the placement of a telecommunications cabinet. This is because we have decided any injustice is not significant enough to justify our involvement.
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St Paul's School for Girls, Edgbaston (26 007 432)
Statement Closed after initial enquiries School admissions 31-Aug-2026
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is nothing more we could achieve.
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London Borough of Lewisham (26 007 617)
Statement Closed after initial enquiries Parking and other penalties 31-Aug-2026
Summary: We will not investigate this complaint about Penalty Charge Notices. The Council has now cancelled them and there is nothing more we could achieve by investigating the matter further.
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London Borough of Lambeth (26 008 383)
Statement Closed after initial enquiries Parking and other penalties 31-Aug-2026
Summary: We will not investigate how the Council dealt with Mr X’s complaint about bailiff enforcement fees as Mr X can address the substantive matter in court.
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Stockport Metropolitan Borough Council (26 010 820)
Statement Closed after initial enquiries Other 31-Aug-2026
Summary: We will not investigate Miss X’s complaint about how the Council responded to her concerns regarding the quality of her dropped kerb. There is not enough evidence of fault by the Council in how it responded to Miss X’s concerns; we could not add to any previous investigation by the Council; and any injustice is not significant enough to justify our involvement.
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Sefton Metropolitan Borough Council (26 011 229)
Statement Closed after initial enquiries School admissions 31-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s school’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.
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Buckinghamshire Council (26 011 452)
Statement Closed after initial enquiries Other 31-Aug-2026
Summary: We will not investigate Mrs X’s complaint about her child’s exam results because we could not add to any previous investigation by the Council. We will not investigate her complaint about her Subject Access Request because it is reasonable to expect Mrs X to raise the matter with the Information Commissioner’s Office and pursue financial compensation from the court.