Decision search
Your search has 52967 results
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Surrey Heath Borough Council (25 000 285)
Statement Closed after initial enquiries Antisocial behaviour 20-Jul-2025
Summary: We will not investigate this complaint the Council was not involving small businesses in discussions about anti-social behaviour. Further investigation would not lead to a different outcome.
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London Borough of Redbridge (25 000 420)
Statement Upheld Parking and other penalties 20-Jul-2025
Summary: We will not investigate this complaint about the Council’s failure to pay Mr X’s costs as it was ordered to do by London Tribunals. This is because the Council has agreed to pay the costs, apologise to Mr X and pay him £100 for his time and trouble. This provides a suitable remedy for the complaint and it is therefore unlikely investigation would achieve significantly more for Mr X.
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Birmingham City Council (25 000 484)
Statement Closed after initial enquiries School transport 20-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide Ms X’s child with free transport to school. This is because there is not enough evidence of fault by the Council.
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Leeds City Council (25 000 598)
Statement Upheld Special educational needs 20-Jul-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for the complainant’s daughter within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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London Borough of Wandsworth (25 000 635)
Statement Closed after initial enquiries Special educational needs 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his child’s Education Health and Care (EHC) Plan, including the content of the EHC Plan. This is because the injustice claimed stems from the content of the Plan and if Mr X disagrees with the Plan, it would have been reasonable for him to appeal.
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Kingston Upon Hull City Council (25 000 705)
Statement Closed after initial enquiries Domiciliary care 20-Jul-2025
Summary: We will not investigate this complaint about adult social care. The person has died and so we can provide no remedy for their injustice. The provider has already apologised to the complainant to acknowledge their distress. It is unlikely an Ombudsman investigation would add anything further or reach a different outcome.
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Sevenoaks District Council (25 000 773)
Statement Closed after initial enquiries Enforcement 20-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because the complainant had the right to appeal to the Planning Inspector. It is unlikely we would find fault with the remaining issues complained about.
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West Sussex County Council (25 003 105)
Statement Closed after initial enquiries Parking and other penalties 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a dropped kerb. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Lincoln City Council (25 003 249)
Statement Closed after initial enquiries Parking and other penalties 20-Jul-2025
Summary: We will not investigate this complaint about the Council not notifying Mr X his parking permit was about to expire. This is because the injustice claimed is not significant enough to warrant an investigation.
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Charnwood Borough Council (25 003 506)
Statement Closed after initial enquiries Leisure and culture 20-Jul-2025
Summary: We will not investigate Mr X’s complaint about how the Council considered a policy affecting open spaces. There is not enough evidence of fault to justify investigating. Additionally, there is not enough significant personal injustice.