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  • Reading Borough Council (25 018 504)

    Statement Closed after initial enquiries Planning applications 23-Mar-2026

    Summary: We will not investigate this complaint about a refused planning application. This is because Mr X had the right to appeal to the Planning Inspector.

  • Essex County Council (25 018 649)

    Statement Upheld Special educational needs 23-Mar-2026

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

  • Surrey County Council (25 019 267)

    Statement Closed after initial enquiries Special educational needs 23-Mar-2026

    Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s refusal to incorporate the recommendations of a private medical assessment into their child’s Education Health and Care Plan. This is because Mr and Mrs X used their right of appeal against the Council’s decision. We are also unlikely to add to the Council’s response and Mr and Mrs X have not suffered significant injustice.

  • Essex County Council (25 019 271)

    Statement Closed after initial enquiries School transport 23-Mar-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s handling of home to school transport for her child. It is unlikely an investigation would add anything to the Council’s response about it mistakenly allocating her daughter a train pass. There is not enough evidence of fault in the Council’s handling of Miss X’s transport appeals to warrant our involvement.

  • Peterborough City Council (25 020 280)

    Statement Closed after initial enquiries Transport 23-Mar-2026

    Summary: We will not investigate this complaint about Mr X’s Blue Badge application because there is not enough evidence of fault in the Council’s decision to justify an investigation.

  • Rochdale Metropolitan Borough Council (25 020 363)

    Statement Closed after initial enquiries Parking and other penalties 23-Mar-2026

    Summary: We will not investigate Mrs X’s complaint about a penalty charge notice. This is because it would have been reasonable for Mrs X to use her right of appeal.

  • London Borough of Hammersmith & Fulham (25 020 429)

    Statement Closed after initial enquiries Other 23-Mar-2026

    Summary: We cannot investigate this complaint about what happened in Ms X’s child’s school. The law does not allow us to investigate what happens in schools. Nor will we investigate how the Council responded to Ms X’s concerns about safeguarding, because it is unlikely we would find fault.

  • Essex County Council (25 020 718)

    Statement Upheld School transport 23-Mar-2026

    Summary: We will not investigate this complaint about problems with home to school transport. This is because the Council has agreed to an appropriate remedy for the identified injustice.

  • London Borough of Harrow (25 021 194)

    Statement Closed after initial enquiries Councillor conduct and standards 23-Mar-2026

    Summary: We will not investigate Ms X’s complaint about the Council’s handling of her complaint about a councillor’s conduct. There is insufficient evidence of fault to warrant an investigation.

  • Leeds City Council (25 021 219)

    Statement Closed after initial enquiries Transport 23-Mar-2026

    Summary: We will not investigate this complaint about Mr X’s Blue Badge application. This is because there is not enough evidence of fault in the Council’s decision to justify investigating.

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