Decision search
Your search has 56552 results
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Northumberland County Council (25 017 393)
Statement Closed after initial enquiries Child protection 26-Mar-2026
Summary: We cannot investigate this complaint about the Council’s handling of a child’s care arrangements. This is because the care of the child was considered and decided by a court, and the law prevents us from investigating what happens in court.
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Brighton & Hove City Council (25 017 868)
Statement Closed after initial enquiries Council tax 26-Mar-2026
Summary: We will not investigate this complaint about a council tax discount. Mr X had a right of appeal to the Valuation Tribunal, and it would have been reasonable to expect him to have used it.
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Middlesbrough Borough Council (25 018 015)
Statement Upheld Other 26-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to refund a notice appointment fee. The Council has now agreed to refund the fee and has updated its terms and conditions.
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Castle Point Borough Council (25 018 311)
Statement Closed after initial enquiries Council tax 26-Mar-2026
Summary: We will not investigate this complaint about council tax enforcement action. This is because there is not enough evidence of fault to warrant investigation and the injustice due to the Council’s delay in responding to Mr X’s complaint is not significant enough to justify our involvement.
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West of England Combined Authority (25 018 418)
Statement Closed after initial enquiries Other 26-Mar-2026
Summary: We will not investigate Ms X’s complaint that the Council leaked sensitive personal information and failed to properly investigate what went wrong. The Information Commissioner’s Office is better placed to deal with this complaint.
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West Berkshire Council (25 018 681)
Statement Closed after initial enquiries Parking and other penalties 26-Mar-2026
Summary: We will not investigate this complaint about the treatment of Mr X at a Council owned car park. This is because we are unlikely to add anything further to the Council’s response. We are also unlikely to find fault and Mr X has not suffered significant injustice. Mr X’s complaint about a possible crime is outside the Ombudsman’s jurisdiction.
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Warrington Council (25 018 845)
Statement Closed after initial enquiries Other 26-Mar-2026
Summary: We will not investigate Ms X’s complaint about the classification of her tenancy as “private” because we could not achieve a worthwhile outcome.
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Buckinghamshire Council (25 018 870)
Statement Closed after initial enquiries Other 26-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council responded to his request for information. This is because complaints about access to information are best considered by the Information Commissioner.
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Bury Metropolitan Borough Council (25 019 053)
Statement Closed after initial enquiries Refuse and recycling 26-Mar-2026
Summary: We will not investigate this complaint about charging for replacement bins. There is not enough evidence of fault in the Council’s decision to charge, nor a significant enough injustice, to justify an Ombudsman investigation.
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Statement Closed after initial enquiries Special educational needs 26-Mar-2026
Summary: We will not investigate this complaint about the content of an Education, Health and Care Plan. This is because Mrs X has used her right of appeal to the appeal to the First-tier Tribunal (Special Educational Needs and Disability).