Decision search
Your search has 49843 results
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Harborough District Council (24 019 911)
Statement Closed after initial enquiries Allocations 05-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision to discharge its homelessness duty. Mr X has used the statutory review process and it was reasonable for him to appeal against the decision to the County Court.
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Mid Sussex District Council (24 019 930)
Statement Closed after initial enquiries Councillor conduct and standards 05-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Slough Borough Council (24 019 967)
Statement Closed after initial enquiries Council tax 05-Mar-2025
Summary: We will not investigate this complaint about Council tax support and the actions of bailiffs because there is a right of appeal to a Valuation Tribunal and there is no evidence of fault by the bailiffs.
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North Northamptonshire Council (24 020 182)
Statement Closed after initial enquiries Other 05-Mar-2025
Summary: We cannot investigate Mr X’s complaint about the contents of a report written by the Council. The matter has been considered in court and so we have no power to investigate it.
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East Suffolk Council (24 020 223)
Statement Closed after initial enquiries Council tax 05-Mar-2025
Summary: We will not investigate this complaint about Council tax premiums as this is a matter for the courts or tribunal.
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Plymouth City Council (24 020 245)
Statement Closed after initial enquiries Parking and other penalties 05-Mar-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect the complainant to have followed the appeal process provided in law, ultimately to the Traffic Penalty Tribunal.
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Gateshead Metropolitan Borough Council (24 020 865)
Statement Closed after initial enquiries Other 05-Mar-2025
Summary: We cannot investigate Miss B’s complaint about the Council’s failure to maintain one of its properties. This is because we cannot investigate complaints about the management of social housing by councils.
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Essex County Council (24 020 866)
Statement Closed after initial enquiries Highway repair and maintenance 05-Mar-2025
Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his compensation claim after he was injured whilst cycling. This is because it is reasonable for Mr B to take the Council to court.
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Plymouth City Council (23 014 786)
Statement Closed after initial enquiries Antisocial behaviour 05-Mar-2025
Summary: We will not investigate this complaint about the actions of a Council officer involved in an anti-social behaviour case involving the complainants. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant investigation.
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Barchester Healthcare Homes Limited (23 018 749)
Statement Upheld Residential care 05-Mar-2025
Summary: There was fault in the way the care home communicated with Mr B about the care it provided to his wife, its record keeping, and its care planning. This fault has caused distress and the Home has agreed to apologise, pay a financial remedy and carry out a service improvement.