Decision search
Your search has 59746 results
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Surrey County Council (25 028 576)
Statement Closed after initial enquiries School transport 09-Aug-2026
Summary: We will not investigate Mr X’s complaint about arrangements for his son’s school transport because there is not enough evidence of fault to justify an investigation.
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Tunbridge Wells Borough Council (25 028 656)
Statement Closed after initial enquiries Refuse and recycling 09-Aug-2026
Summary: We will not investigate Mr X’s complaint about how the Council managed its waste collection service. This is because part of the complaint is late. Furthermore, we could not add to the Council’s investigation and a further investigation would not lead to a different outcome.
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Essex County Council (25 028 711)
Statement Closed after initial enquiries Child protection 09-Aug-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s child protection involvement with her children approximately ten years ago which resulted in court proceedings and the granting of a Special Guardianship Order. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.
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Dacorum Borough Council (25 029 163)
Statement Closed after initial enquiries Other 09-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s parking space. There is not significant enough remaining injustice to warrant investigation.
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Staffordshire Police and Crime Commissioner (25 031 141)
Statement Closed after initial enquiries Other 09-Aug-2026
Summary: We will not investigate this complaint about complaint-handling. There is not significant enough injustice to warrant investigation.
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London Borough of Merton (25 031 859)
Statement Closed after initial enquiries Traffic management 09-Aug-2026
Summary: We will not investigate Ms X’s complaint about the Council’s response to reports of parking obstructions of her dropped kerb. There is insufficient evidence of fault by the Council to justify an investigation. In addition, the Council has already considered the concerns raised and taken appropriate action within its powers. Further investigation by the Ombudsman would be unlikely to achieve a different outcome.
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Canterbury City Council (26 000 844)
Statement Closed after initial enquiries Refuse and recycling 09-Aug-2026
Summary: We will not investigate Mr X’s complaint that the Council charged him the full cost of an annual garden waste collection service despite only receiving several months of the amenity because the claimed injustice is not significant enough.
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Royal Borough of Kingston upon Thames (26 002 115)
Statement Closed after initial enquiries Parking and other penalties 09-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault by the Council or to show its actions caused Ms X significant injustice.
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Westmorland and Furness Council (26 002 445)
Statement Closed after initial enquiries Parking and other penalties 09-Aug-2026
Summary: We will not investigate Mr X’s complaint about how the Council applied parking restrictions. This is because there is not enough evidence of fault in the Council’s decision-making process and any injustice Mr X may have suffered is not significant enough to justify our involvement.
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Essex County Council (26 003 218)
Statement Closed after initial enquiries Highway repair and maintenance 09-Aug-2026
Summary: We will not investigate this complaint about the Council’s use of weedkiller. This is because there not enough evidence of fault by the Council.