Decision search
Your search has 59748 results
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London Borough of Hillingdon (25 025 098)
Statement Closed after initial enquiries Homelessness 08-Sep-2026
Summary: We will not investigate Miss X’s complaint that the Council did not progress her homelessness application promptly and that its communication with her was poor. This is because we could not add to the Council’s investigation.
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Coventry City Council (25 025 170)
Statement Closed after initial enquiries Homelessness 08-Sep-2026
Summary: We will not investigate this complaint about the Council’s management of Miss X’s homelessness application and temporary accommodation. This is because there is no worthwhile outcome achievable by an investigation.
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London Borough of Lewisham (25 025 191)
Statement Closed after initial enquiries Child protection 08-Sep-2026
Summary: We will not investigate this complaint about the actions of the Council’s children’s services. It is reasonable to expect Mrs X to request a stage three review of her complaint.
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London Borough of Bexley (25 025 422)
Statement Closed after initial enquiries Allocations 08-Sep-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to exclude her from its housing register. This is because there is not enough evidence of fault by the Council to justify us investigating.
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Bristol City Council (25 025 908)
Statement Upheld Housing benefit and council tax benefit 08-Sep-2026
Summary: We will not investigate this complaint about how the Council communicated with Mr X about housing benefit overpayment. The Council has apologised for its communication, and an investigation now is unlikely to lead to a different outcome.
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Canterbury City Council (25 026 185)
Statement Closed after initial enquiries Enforcement 08-Sep-2026
Summary: We will not investigate this complaint about how the Council responded to Mr X’s complaint about a historic planning enforcement matter. Investigating this matter would be unlikely to lead to any worthwhile outcome.
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Harborough District Council (25 027 052)
Statement Closed after initial enquiries Refuse and recycling 08-Sep-2026
Summary: We will not investigate this complaint about how the Council handled the complainant’s payments. This is mainly because we have decided any injustice is not significant enough to justify our involvement.
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Hampshire County Council (26 015 108)
Statement Closed after initial enquiries Other 08-Sep-2026
Summary: We cannot investigate this complaint about the Council’s failure to respond to an information request. This is because the request relates to matters which are in Tribunal proceedings and the law does not allow us to look such complaints. Additionally, there is another body better placed to investigate complaints about data protection matters.
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Salford City Council (26 015 110)
Statement Closed after initial enquiries Other 08-Sep-2026
Summary: We will not investigate Miss X’s complaint about the Council taking her children in to care. This is because the complaint has been made late and there are insufficient reasons to investigate now.
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Stevenage Borough Council (26 015 120)
Statement Closed after initial enquiries Homelessness 08-Sep-2026
Summary: We will not investigate X’s complaint about the Council’s offer of accommodation. This is because it was reasonable for X to have used their right of appeal to the County Court.