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  • Reading Borough Council (26 011 782)

    Statement Closed after initial enquiries School transport 08-Sep-2026

    Summary: We will not investigate Miss X’s complaint about home to school transport for her child. There is not enough evidence of fault in the Council’s decision making process.

  • London Borough of Richmond upon Thames (26 014 663)

    Statement Closed after initial enquiries Looked after children 08-Sep-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s failure to share information concerning his family members. This is because it is closely linked to matters we have already looked at. Further, it is reasonable to expect Mr X to go to court if he considers the court order requires the Council to share information with him.

  • Reading Borough Council (26 014 769)

    Statement Closed after initial enquiries Other 08-Sep-2026

    Summary: We will not investigate this complaint about property damage. This is because it is reasonable to expect the complainant to go to court.

  • Eastbourne Borough Council (26 014 847)

    Statement Closed after initial enquiries Other 08-Sep-2026

    Summary: We will not investigate this complaint about how the Council handled concerns raised about a financial transaction. This is because we have decided any injustice is not significant enough to justify our involvement.

  • London Borough of Bexley (26 015 009)

    Statement Closed after initial enquiries Parking and other penalties 08-Sep-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. It would be reasonable to have expected the complainant to have used the statutory representations and appeals procedure.

  • Bath and North East Somerset Council (26 015 034)

    Statement Closed after initial enquiries Other 08-Sep-2026

    Summary: We will not investigate this complaint about how the Council handled a complaint about a Clean Air Zone charge. This is because we have decided any injustice is not significant enough to justify our involvement and it is not a good use of resources to investigate complaint handling in isolation.

  • Wirral Metropolitan Borough Council (26 015 090)

    Statement Closed after initial enquiries Child protection 08-Sep-2026

    Summary: We will not investigate this complaint about Mr X’s contact with Children’s Social Care. The Council has already investigated Mr X’s complaint and provided explanations for its involvement, and further investigation by us would not lead to a different outcome. Additionally, some aspects of Mr X’s complaint are better suited to be considered by the Information Commissioner.

  • London Borough of Ealing (26 015 103)

    Statement Closed after initial enquiries Parking and other penalties 08-Sep-2026

    Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.

  • Cambridge City Council (25 025 088)

    Statement Closed after initial enquiries Disabled facilities grants 08-Sep-2026

    Summary: We will not investigate this complaint about the way the Council completed repairs when the complainant reported damage after it provided disabled aids and adaptations at the complainant’s property. Any injustice is not significant enough to justify our involvement.

  • London Borough of Harrow (25 025 091)

    Statement Closed after initial enquiries Charging 08-Sep-2026

    Summary: We will not investigate Mr X’s complaint about adult social care charging by the Council. There is not enough evidence of fault by the Council to warrant our further involvement.

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