London Borough of Camden (24 018 417)

Statement Closed after initial enquiries Other 05-Aug-2025

Summary: We will not investigate Mr X’s complaint about the location of a dockless bike bay and the Council’s actions in relation to this. This is because further investigation would not lead to a different outcome.

Newcastle upon Tyne City Council (24 022 491)

Statement Closed after initial enquiries Traffic management 05-Aug-2025

Summary: We will not investigate this complaint about the way the Council has proceeded with the installation of a new traffic management system. This is primarily because there is insufficient evidence that the complainant has been caused a significant personal injustice by the alleged faults, it is reasonable to expect him to use the alternative remedies which are available, and an investigation is unlikely to achieve a worthwhile outcome.

Lancashire County Council (25 004 622)

Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2025

Summary: We will not investigate this complaint about highway maintenance and repair because any injustice is not significant enough to justify our involvement.

Dudley Metropolitan Borough Council (25 002 816)

Statement Closed after initial enquiries Traffic management 05-Aug-2025

Summary: We will not investigate this complaint about the Council’s decision to refuse an application for a disabled parking bay. This is because there is insufficient evidence of fault by the Council and it is unlikely an investigation would lead to a different outcome.

Norfolk County Council (25 002 847)

Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s actions and decisions regarding a privately-owned hedge next to part of the pathway on the road where he lives. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating and we cannot achieve the outcome Mr X seeks from his complaint.

Essex County Council (25 003 092)

Statement Closed after initial enquiries Highway repair and maintenance 05-Aug-2025

Summary: We will not investigate Mr X’s complaint about problems resulting from a temporary road closure. This is because any injustice to is not significant enough to justify our involvement.

Liverpool City Council (25 003 992)

Statement Closed after initial enquiries Parking and other penalties 05-Aug-2025

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s representations against a penalty charge notice. This is because the Council’s actions did not cause Mr X significant injustice which would warrant an investigation.

London Borough of Barnet (25 004 625)

Statement Closed after initial enquiries Highway repair and maintenance 04-Aug-2025

Summary: We will not investigate this complaint about highway repair because the court is better placed to consider the complaint, and it is reasonable to expect Mr Y to use his right to go to court about the matter.

Royal Borough of Kensington & Chelsea (25 003 998)

Statement Closed after initial enquiries Parking and other penalties 04-Aug-2025

Summary: We cannot investigate Mr X’s complaint about Penalty Charge Notices he received. This is because he could have followed the statutory process and appealed to the tribunal.

Wokingham Borough Council (25 004 204)

Statement Closed after initial enquiries Highway repair and maintenance 04-Aug-2025

Summary: We will not investigate this complaint about damage to Mr X’s car caused by a highway defect because the Council’s payment of the claim is a sufficient remedy and it is unlikely that further investigation would achieve significantly more for Mr X.