Lancashire County Council (25 018 457)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate this complaint about how the Council considered an application for a dropped kerb. This is because there is not enough evidence of fault to justify investigating.

Stockport Metropolitan Borough Council (25 027 680)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council not removing flags in his local area. This is because there is insufficient evidence of fault by the Council and any personal injustice is not significant enough to warrant an investigation.

Trafford Council (25 029 206)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate this complaint about the Council's handling of reports of flooding affecting Mr X's property. This is because any complaint which concerns determining liability for damage to property is a matter for insurers or the courts.

Luton Borough Council (25 029 302)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate this complaint about the Council’s installation of bollards in front of Mr X’s drive because there is not enough evidence of fault.

London Borough of Waltham Forest (25 030 467)

Statement Upheld Other 14-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council wrongly issuing him a Penalty Charge Notice which led to enforcement action. This is because we could not add to the Council's investigation.

Transport for London (26 003 357)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Authority’s alleged damage to his hedge. There is not enough evidence of fault in the Authority’s handling to justify our involvement. It would also be reasonable for Mr X to pursue any claim for damage to his hedge through the courts.

Bury Metropolitan Borough Council (26 004 385)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate Mr X’s complaint about a claim for damages made to the Council in 2020. The complaint is late and there are no good grounds to exercise discretion to consider it now.

Hampshire County Council (25 025 324)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate Mr X’s complaint the Council has targeted him in its response to a Highways issue. This is because there is not enough evidence the Council is at fault to justify an investigation.

Bristol City Council (25 027 028)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate this complaint about the Council’s decision to change the full fee for a Temporary Traffic Regulation Order. We have not seen enough evidence of fault to justify an investigation.

London Borough of Southwark (26 000 508)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate Mrs X’s complaint that the Council should refund mooring fees she overpaid due to a clerical error. The complaint is late, and I see no good reason why she couldn’t have complained to us sooner.