Transport for London (24 001 164)

Statement Closed after initial enquiries Other 06-Jun-2024

Summary: We will not investigate this complaint about the Ultra Low Emission Zone are there is not enough evidence of fault to justify investigating and the courts are better placed to consider the complaint.

Stockport Metropolitan Borough Council (24 000 106)

Statement Closed after initial enquiries Other 06-Jun-2024

Summary: We will not investigate Mr X’s complaint about parking issues outside his property. This is because there is insufficient evidence of fault by the Council.

London Borough of Bexley (24 000 320)

Statement Closed after initial enquiries Other 04-Jun-2024

Summary: We will not investigate this complaint about the Council’s handling of Ms X’s vehicle crossover application. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a significantly different outcome.

Essex County Council (24 001 647)

Statement Closed after initial enquiries Other 28-May-2024

Summary: We will not investigate this complaint about a claim for damages as this is best dealt with in court.

Essex County Council (23 021 026)

Statement Closed after initial enquiries Other 27-May-2024

Summary: We will not investigate this complaint about the compulsory purchase of Mr X’s land for the building of a cycle lane and a subsequent dispute between him and the Council about liability for various issues, including a fence, drainage and a tree. This is because these matters fall outside our jurisdiction due to the passage of time and because it will be for the courts to determine liability under the agreement made between Mr X and the Council.

London Borough of Islington (23 021 093)

Statement Closed after initial enquiries Other 22-May-2024

Summary: We will not investigate this complaint about damage to
Mr X’s property caused by disrepair of the highway because there is an alternative remedy available in court it would be reasonable for Mr X to use.

Barnsley Metropolitan Borough Council (24 000 480)

Statement Closed after initial enquiries Other 20-May-2024

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her claim for damages after her car was damaged. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.

Torbay Council (23 019 896)

Statement Closed after initial enquiries Other 16-May-2024

Summary: We will not investigate Mr & Mrs X’s complaint about the Council’s decision to refuse their claim for damages after their car was damaged when it hit a bollard. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.

Dudley Metropolitan Borough Council (24 000 083)

Statement Closed after initial enquiries Other 14-May-2024

Summary: We will not investigate Mr X’s complaint that there is no formal contract in place between the Council and a company providing services on its behalf. This is because we cannot determine the legality of the arrangement. If Mr X believes the arrangement is unlawful it would be reasonable for him to make a claim against the Council at court. Only the courts can determine whether a valid implied contract exists between the parties and if Mr X is entitled to compensation for damages resulting from the Council’s actions or those of its contractor.

Cumberland Council (24 000 573)

Statement Closed after initial enquiries Other 12-May-2024

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his claim for damages after his car was hit by a deer. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.