London Borough of Islington (26 014 624)

Statement Closed after initial enquiries Other 01-Sep-2026

Summary: We will not investigate X’s complaint about a Penalty Charge Notice. This is because part of X’s complaint is made late and recent matters have not caused X a significant enough injustice.

Luton Borough Council (26 015 018)

Statement Closed after initial enquiries Other 01-Sep-2026

Summary: We will not investigate this complaint about the Council’s installation of bollards, its handling of a dropped kerb application and removal of a parking bay, and its handling of the resulting complaint. The complaint relates to matters from more than 12 months ago and so is late. Additionally, we cannot achieve the outcome Mr X seeks, as only the courts can award compensation.

Stockport Metropolitan Borough Council (26 010 820)

Statement Closed after initial enquiries Other 31-Aug-2026

Summary: We will not investigate Miss X’s complaint about how the Council responded to her concerns regarding the quality of her dropped kerb. There is not enough evidence of fault by the Council in how it responded to Miss X’s concerns; we could not add to any previous investigation by the Council; and any injustice is not significant enough to justify our involvement.

London Borough of Hammersmith & Fulham (26 006 029)

Statement Closed after initial enquiries Other 27-Aug-2026

Summary: We will not investigate this complaint about how the Council handled the implementation and construction of a cycleway. This is because we have decided any injustice is not significant enough to justify our involvement.

Transport for London (26 014 489)

Statement Closed after initial enquiries Other 26-Aug-2026

Summary: We will not investigate this complaint about the Authority’s handling of Mr X’s ULEZ Van and Minibus Scrappage Scheme applications. The complaint is late, and it was reasonable to expect Mr X to have complained to us sooner.

Brighton & Hove City Council (26 014 228)

Statement Closed after initial enquiries Other 24-Aug-2026

Summary: We will not investigate this complaint about the Council’s maintenance of a parking bay because it is reasonable for the complainant to go to court.

Norfolk County Council (26 002 129)

Statement Closed after initial enquiries Other 16-Aug-2026

Summary: We will not investigate this complaint about the Council’s highways advice about land ownership. This is because the court is better placed to consider the matter and it is reasonable for the complainant to pursue this matter through the court. We will not investigate part of this complaint as an investigation would not achieve a worthwhile outcome.

London Borough of Enfield (26 013 501)

Statement Closed after initial enquiries Other 16-Aug-2026

Summary: We will not investigate this complaint about damage to Miss X’s vehicle. Miss X has an alternative legal remedy to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent, so it is reasonable to expect Miss X to use her legal remedy.     

London Borough of Newham (26 013 296)

Statement Closed after initial enquiries Other 13-Aug-2026

Summary: We will not investigate this complaint about personal injury caused by alleged highway disrepair. This is because Miss X has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect Miss X to use her legal remedy.     

Wokingham Borough Council (25 031 484)

Statement Closed after initial enquiries Other 13-Aug-2026

Summary: We will not investigate this complaint about a licence to plant on the highway. This is because we are unlikely to find fault with the Council’s decision making. The Council offered to replace the planting and waive the licence fee for Mr X and it is unlikely an investigation by the Ombudsman could add to this or achieve anything more.