Transport for London (24 012 242)

Statement Closed after initial enquiries Other 27-Jan-2025

Summary: We will not investigate this complaint about the Authority’s decision not to renew the vehicle licence for the complainant’s taxi. This is because there is insufficient evidence of fault by the Authority.

Southend-on-Sea City Council (24 018 334)

Statement Closed after initial enquiries Other 23-Jan-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged by a road defect which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

Kirklees Metropolitan Borough Council (24 013 838)

Statement Closed after initial enquiries Other 22-Jan-2025

Summary: We will not investigate this complaint about how the Council records decisions made under its delegation scheme. There is insufficient evidence of fault to warrant and investigation.

Stevenage Borough Council (24 014 887)

Statement Closed after initial enquiries Other 22-Jan-2025

Summary: We will not investigate this complaint about a Council owned garage because there is not enough evidence of fault to justify investigating.

Essex County Council (24 013 004)

Statement Closed after initial enquiries Other 21-Jan-2025

Summary: We will not investigate this complaint about the Council’s failure to investigate Mrs X’s concerns about highway land next to her property. The complaint is late, and we have seen no reason to exercise discretion and investigate now.

Essex County Council (24 017 216)

Statement Closed after initial enquiries Other 18-Jan-2025

Summary: We will not investigate this complaint about a claim for damages as this is a matter for court.

Wiltshire Council (24 015 982)

Statement Closed after initial enquiries Other 17-Jan-2025

Summary: We will not investigate this complaint about damage to a street tree as there is insufficient personal injustice caused to the complainant to warrant our further action.

Essex County Council (24 014 744)

Statement Closed after initial enquiries Other 15-Jan-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a vehicle crossover. There is insufficient evidence of fault to warrant an investigation.

North Norfolk District Council (24 015 550)

Statement Closed after initial enquiries Other 15-Jan-2025

Summary: We will not investigate this complaint about motorbike parking in car parks. This is because there is insufficient evidence of fault by the Council.

London Borough of Brent (24 016 528)

Statement Closed after initial enquiries Other 13-Jan-2025

Summary: We will not investigate Mr X’s complaint about matters related to the Council’s handling of his insurance claim. This is because it is reasonable to expect Mr X to pursue the matter through the courts.