Recent statements in this category are shown below:
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Wigan Metropolitan Borough Council (25 021 222)
Statement Closed after initial enquiries Other 05-May-2026
Summary: We will not investigate this complaint about the Council not removing unauthorised flags from street furniture. We will also not investigate how the Council handled non-payment of Council tax. This is because we are unlikely to find fault. Mr X has also not suffered significant injustice.
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West Northamptonshire Council (25 022 075)
Statement Closed after initial enquiries Other 05-May-2026
Summary: We will not investigate Mr X’s complaint that the Council has delayed in dealing with his 2021 request for it to apply to the Magistrates Court for a Stopping Up Order. This is because the complaint is late and there are no good grounds to exercise discretion to consider it now.
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Staffordshire County Council (26 001 950)
Statement Closed after initial enquiries Other 04-May-2026
Summary: We will not investigate this complaint about the Council’s claim that part of Mr X’s property boundary falls within the adopted highway boundary. It is reasonable for Mr X to seek a legal remedy in the courts and we cannot determine title disputes about property boundaries.
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London Borough of Havering (26 001 627)
Statement Closed after initial enquiries Other 29-Apr-2026
Summary: We will not investigate this complaint about the Council’s failure to ensure that driveway works at Mr X’s property were carried out satisfactorily. We cannot determine claims about negligence or damage to property and it is reasonable for him to make an insurance claim and pursue a legal remedy if no liability is accepted.
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Sheffield City Council (26 001 382)
Statement Closed after initial enquiries Other 28-Apr-2026
Summary: We will not investigate this complaint about the rejection of a claim for damage to a vehicle caused by a pothole in the highway. It is reasonable for Mr X to make a claim against the Council’s insurance or to the courts if liability is not accepted.
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City of Bradford Metropolitan District Council (25 020 509)
Statement Closed after initial enquiries Other 27-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports about unlawful advertising because Mr X has not suffered a significant personal injustice as a result of the alleged fault.
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Southampton City Council (25 021 716)
Statement Closed after initial enquiries Other 27-Apr-2026
Summary: We cannot investigate this complaint about an application for a dropped kerb. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.
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Darlington Borough Council (25 007 158)
Statement Upheld Other 22-Apr-2026
Summary: The Council was not at fault for the way it considered Mrs X’s application for a dropped kerb. The Council was at fault for how it handled Mrs X’s complaint, however this did not cause significant injustice.
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Portsmouth City Council (25 017 178)
Statement Closed after initial enquiries Other 21-Apr-2026
Summary: We will not investigate this complaint about public transport because there is not enough evidence of fault to justify investigating.
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West Sussex County Council (25 020 292)
Statement Closed after initial enquiries Other 20-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s response to flags appearing in public spaces. This has not caused the complainant significant enough injustice to warrant us investigating.