Recent statements in this category are shown below:

  • Royal Borough of Greenwich (18 016 764)

    Statement Upheld Other 12-Jul-2019

    Summary: Mrs B complains that the Council failed to properly deal with her vehicle when it moved her car and that it didn't respond to her request for information. The Council was at fault because Mrs B was unable to find her car and it took too long to confirm it had moved it. Mrs B had to make an insurance claim and didn't know what had happened to her car. The Council has agreed to review its processes, pay Mrs B £100 for the distress of being unable to find her car and also pay her £100 for the time and trouble taken to make her complaint.

  • London Borough of Bexley (18 018 477)

    Statement Not upheld Other 24-Jun-2019

    Summary: The Council was not at fault for its refusal of Mr B's application for a dropped kerb. It assessed the space needed for the roots of a tree in front of Mr B's property, and decided there would not be enough space available for the flat area of the kerb. This decision was in line with its policy.

  • Nottinghamshire County Council (18 015 268)

    Statement Not upheld Other 19-Jun-2019

    Summary: Mr S complains that his neighbour across the road parks opposite his driveway and makes it difficult for him to enter and exit. He considers that the Council should install double yellow lines to stop his neighbour parking there. The Ombudsman has found no fault in the Council's decision not to install double yellow lines because it does not consider that the circumstances warrant this.

  • Northumberland Council (18 017 013)

    Statement Not upheld Other 12-Jun-2019

    Summary: Mr X complains about the Council's decision not to assess the placing of a warning road sign at a T-junction on his road. The Ombudsman does not find fault with the Council's actions.

  • Wolverhampton City Council (18 014 618)

    Statement Not upheld Other 10-Jun-2019

    Summary: Mr X complains the Council is wrong to have decided it should not grit his road and so will not remove snow during icy conditions. He has particular concerns given the number of disabled or vulnerably people living nearby. The Ombudsman found no evidence of fault in the Council's approach. Mr X disagrees with decisions the Council was entitled to make but that is not evidence of fault.

  • London Borough of Barnet (18 014 116)

    Statement Not upheld Other 10-Jun-2019

    Summary: Mr B complains that the Council has refused to replace the raised eastern kerbstone on his vehicle crossover with a sloped kerbstone so as to prevent damage to his tyres. The Ombudsman has found no fault in the Council's decision that a raised kerbstone is necessary to provide protection to a telecom box.

  • Devon County Council (18 013 996)

    Statement Not upheld Other 10-Jun-2019

    Summary: Mrs X complains the Council did not properly assess the speed limits in her hamlet nor her request to reduce them. There is no fault in the actions of the Council, and we do not uphold Mrs X's complaint.

  • Leicestershire County Council (18 017 396)

    Statement Not upheld Other 03-Jun-2019

    Summary: The Ombudsman has discontinued his investigation into this complaint, about a highways matter relating to a planning application. This is because there is no injustice to the complainant which the Ombudsman could remedy.

  • Cheshire East Council (18 016 340)

    Statement Not upheld Other 03-Jun-2019

    Summary: Mr X complained the Council acted unfairly by not issuing parking contravention notices for cars parked on a verge by garages but had issued him with a notice in the same situation. We will stop investigating his complaint as the injustice claimed to Mr X is not so great that the Ombudsman would be likely to recommend a remedy.

  • Stockport Metropolitan Borough Council (18 015 144)

    Statement Not upheld Other 29-May-2019

    Summary: There was no fault in the way the Council decided not to take action to deal with surface water running from privately owned land on to an unadopted footpath.