Cornwall Council (26 000 241)

Statement Closed after initial enquiries Other 28-Jul-2026

Summary: We will not investigate this complaint about the Council’s response to Mr X’s reports of a dangerous tree and obstructions. This is because the complaint is late and there are no good reasons to exercise discretion to investigate it now.

Portsmouth City Council (26 003 754)

Statement Closed after initial enquiries Other 28-Jul-2026

Summary: We will not investigate Mr X's complaint about the Council's decision not to remove a parking bay and its consideration of its Equality Act duties. This is because further investigation is unlikely to find evidence of fault in the Councils actions.

Basildon Borough Council (26 007 129)

Statement Closed after initial enquiries Other 28-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the Council removing her vehicle from a public highway. This is because it is unlikely we would find fault with the Council, the injustice is not significant enough to warrant an investigation and subsequently, we cannot achieve the outcome she wants.

Royal Borough of Windsor and Maidenhead Council (26 011 695)

Statement Closed after initial enquiries Other 28-Jul-2026

Summary: We will not investigate this complaint about a claim for damage to the complainant’s motor vehicle. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect them to use their legal remedy. 

Transport for London (26 009 619)

Statement Closed after initial enquiries Other 27-Jul-2026

Summary: We will not investigate this complaint about Transport for London’s handling of Mr X’s application to its vehicle scrappage scheme. This is because there is not enough evidence of fault by Transport for London or to show it is responsible for the injustice Mr X claims.

West Sussex County Council (26 001 552)

Statement Closed after initial enquiries Other 26-Jul-2026

Summary: We will not investigate this complaint about Mr X’s request for cross-pavement charging for an electric vehicle outside his home. There is insufficient evidence of a significant injustice to Mr X.

Hertfordshire County Council (25 031 405)

Statement Closed after initial enquiries Other 23-Jul-2026

Summary: We will not investigate Mr X’s complaint about the delay by the Council in taking enforcement action against his neighbour’s encroachment on the highway. The Council has confirmed that the matter is ongoing. We consider further investigation will not lead to a different outcome.

London Borough of Barking & Dagenham (25 026 204)

Statement Closed after initial enquiries Other 22-Jul-2026

Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal. We will not investigate part of this complaint because there is another body better placed to consider it.

Milton Keynes Council (25 030 820)

Statement Closed after initial enquiries Other 22-Jul-2026

Summary: We cannot investigate this complaint about adaptations to a Council property. This is because it relates to the Council’s actions as a registered social landlord.

Folkestone & Hythe District Council (25 032 053)

Statement Closed after initial enquiries Other 22-Jul-2026

Summary: We will not investigate this complaint about accessibility arrangements at Council car parks and access to beach facilities because there is not enough evidence of fault in the Council's actions to justify an investigation. It is unlikely an investigation would achieve anything more than the Council has already committed to do.