Other


Recent statements in this category are shown below:

  • East Sussex County Council (17 010 914)

    Statement Closed after initial enquiries Other 17-Nov-2017

    Summary: Mr X could reasonably take legal action against the Council if he believes its negligence has led to his home being flooded. It is reasonable to expect him to use this potential remedy and therefore the Ombudsman cannot investigate his complaint.

  • London Borough of Croydon (16 019 087)

    Statement Not upheld Other 14-Nov-2017

    Summary: There was no fault in the way the Council considered Mr X's application for a vehicle crossover at the front of his property. I have therefore completed my investigation.

  • Manchester City Council (17 011 937)

    Statement Closed after initial enquiries Other 14-Nov-2017

    Summary: The Ombudsman will not investigate this complaint about vehicles parked outside the complainant's home. There are no parking restrictions in place so the Council has no power to take any action.

  • Solihull Metropolitan Borough Council (17 011 300)

    Statement Closed after initial enquiries Other 09-Nov-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about her application for a dropped kerb. This is because the Ombudsman cannot question a decision taken without fault. There is no evidence of fault in the Council's decision and it is unlikely further investigation would find any. The Ombudsman is also satisfied with the actions the Council has taken in response to Mrs X's complaint and could not add to the Council's investigation or provide Mrs X with a different outcome.

  • Leeds City Council (17 007 303)

    Statement Closed after initial enquiries Other 06-Nov-2017

    Summary: Mr X complained about the Council leaving containers in his street while it carried out street works nearby. The Ombudsman does not intend to investigate this complaint. There is insufficient evidence of injustice cause to Mr X's by the Council's actions.

  • Kingston upon Hull City Council (17 010 139)

    Statement Closed after initial enquiries Other 06-Nov-2017

    Summary: The Ombudsman cannot investigate Mr B's complaint about the Council's decision to refuse him permission to construct a vehicle crossing. The decision to refuse Mr B's application has been made by the Council in its housing management role and we have no power to investigate.

  • Isle of Wight Council (17 011 252)

    Statement Closed after initial enquiries Other 03-Nov-2017

    Summary: The Council has now settled Mrs Y's claim for insurance. The complaint is therefore resolved and we will not investigate.

  • Royal Borough of Kingston upon Thames (17 011 144)

    Statement Closed after initial enquiries Other 03-Nov-2017

    Summary: Mr X complained about the Council giving incorrect advice about the cost of a vehicle crossing for his home. The Ombudsman will not investigate this complaint. There is insufficient evidence of injustice caused by any fault on the Council's part.

  • Calderdale Metropolitan Borough Council (17 010 323)

    Statement Closed after initial enquiries Other 02-Nov-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint that the Council caused her to damage her car because it left a wheelie bin in the road. It is reasonable to expect her to take legal action about this and therefore her complaint is outside the Ombudsman's jurisdiction.

  • Reading Borough Council (16 016 142)

    Statement Upheld Other 30-Oct-2017

    Summary: Mr Y says the Council failed to properly consider his appeal for a discretionary parking permit in 2017. The Ombudsman has found some evidence of fault because the appeal decision letter was inadequate. She has upheld the complaint and completed the investigation because the Council is now revising its decision letter template and has offered Mr Y a further appeal hearing.

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