Recent statements in this category are shown below:
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Essex County Council (25 021 850)
Statement Closed after initial enquiries Other 18-May-2026
Summary: We will not investigate this complaint about the Council’s handling of concerns about roadworks. This is because there is not enough evidence the Council is at fault to justify an investigation. We will not investigate part of this complaint about alleged damage to the complainant’s property. It is reasonable for the complainant to pursue this through the court.
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Lancashire County Council (25 021 921)
Statement Closed after initial enquiries Other 17-May-2026
Summary: We will not investigate this complaint about the conduct of Council employees because there is no worthwhile outcome achievable by our investigation. Mrs Y has also not suffered significant personal injustice.
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Nottingham City Council (25 031 472)
Statement Closed after initial enquiries Other 17-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault to justify our involvement.
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Gloucestershire County Council (26 002 756)
Statement Closed after initial enquiries Other 13-May-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by a large pothole which the Council had failed to identify and repair. This is because it is reasonable for Mr B to take the Council to court.
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Herefordshire Council (25 021 489)
Statement Closed after initial enquiries Other 11-May-2026
Summary: We will not investigate Mrs X’s complaint about how the Council handled the suspected misuse of a Blue Badge. This is because there is not enough evidence of fault by the Council to justify investigating.
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Birmingham City Council (25 022 052)
Statement Closed after initial enquiries Other 07-May-2026
Summary: We will not investigate Mrs X’s complaint about how the Council handled her dropped kerb installation. This is because there is not enough evidence of fault to justify an investigation by the Ombudsman.
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Swindon Borough Council (25 031 877)
Statement Closed after initial enquiries Other 06-May-2026
Summary: We will not investigate this complaint about the Council’s failure to display full details about parking charges on its car park signs. There is insufficient evidence of fault which would warrant an investigation.
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West Northamptonshire Council (25 022 075)
Statement Closed after initial enquiries Other 05-May-2026
Summary: We will not investigate Mr X’s complaint that the Council has delayed in dealing with his 2021 request for it to apply to the Magistrates Court for a Stopping Up Order. This is because the complaint is late and there are no good grounds to exercise discretion to consider it now.
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Wigan Metropolitan Borough Council (25 021 222)
Statement Closed after initial enquiries Other 05-May-2026
Summary: We will not investigate this complaint about the Council not removing unauthorised flags from street furniture. We will also not investigate how the Council handled non-payment of Council tax. This is because we are unlikely to find fault. Mr X has also not suffered significant injustice.
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Staffordshire County Council (26 001 950)
Statement Closed after initial enquiries Other 04-May-2026
Summary: We will not investigate this complaint about the Council’s claim that part of Mr X’s property boundary falls within the adopted highway boundary. It is reasonable for Mr X to seek a legal remedy in the courts and we cannot determine title disputes about property boundaries.