Public transport


Recent statements in this category are shown below:

  • Cheshire East Council (26 007 983)

    Statement Closed after initial enquiries Public transport 21-Jul-2026

    Summary: We will not investigate this complaint about public transport provision. Any injustice Mr X has experienced is not significant enough to justify our involvement, and we could not add to the investigation the Council has already carried out.

  • Transport for London (25 030 666)

    Statement Closed after initial enquiries Public transport 20-Jul-2026

    Summary: We will not investigate this complaint about a Penalty Fare for a bus journey. This is because the case has already been considered by the Independent Appeal Panel and we are unlikely to find fault with the appeal process.

  • Transport for London (25 030 914)

    Statement Closed after initial enquiries Public transport 19-Jul-2026

    Summary: We will not investigate this complaint about the noise Miss X hears from a nearby tram station. This is because an investigation would be unlikely to find fault with TfL’s actions.

  • Milton Keynes Council (25 030 649)

    Statement Closed after initial enquiries Public transport 16-Jul-2026

    Summary: We will not investigate this complaint about the Council’s delay providing Mr X with a bus pass because there is not enough evidence of fault.

  • West Yorkshire Combined Authority (25 028 884)

    Statement Closed after initial enquiries Public transport 15-Jul-2026

    Summary: We will not investigate this complaint about the Authority’s handling of a bus stand closure because we could not add to the Authority’s response and Mr Y has not suffered significant personal injustice.

  • Luton Borough Council (25 030 465)

    Statement Closed after initial enquiries Public transport 15-Jul-2026

    Summary: We will not investigate this complaint about the Council’s funding of public transport because we cannot investigate something that affects all or most people in the Council’s area.

  • London Councils Transport & Environment Committee (26 000 365)

    Statement Closed after initial enquiries Public transport 14-Jul-2026

    Summary: We will not investigate this complaint about data protection as it is best dealt with by the Information Commissioner’s Office. Additionally, we would not be able to achieve the outcome that Miss X seeks.

  • London Councils Transport & Environment Committee (26 007 313)

    Statement Closed after initial enquiries Public transport 14-Jul-2026

    Summary: We will not investigate this complaint about the cost of replacing a travelcard. This is because there is not enough evidence of fault to justify an investigation and insufficient evidence of injustice.

  • Essex County Council (25 025 059)

    Statement Closed after initial enquiries Public transport 08-Jul-2026

    Summary: We will not investigate this complaint about public bus services in Mr X’s area. This is because the issues Mr X complains about have not caused him significant enough injustice and we cannot achieve the outcome he wants.

  • Transport for London (25 025 860)

    Statement Closed after initial enquiries Public transport 07-Jul-2026

    Summary: We will not investigate this complaint about the organisation working on behalf of the Authority acting negligently regarding a penalty charge Mr X received. The law prevents us from investigating matters that have been considered in court.

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