Statement Not upheld COVID-19 04-Jan-2021
Summary: Mr F complains about the Council's decision to close the road he lives on in response to the COVID-19 pandemic. We do not uphold the complaint, finding no fault in the Council's actions.
Statement Not upheld COVID-19 01-Dec-2020
Summary: The Council provided clear information to the public on its website about temporary changes to parking enforcement during the first lockdown. It acted in line with guidance from London Councils and so there is no fault.
Statement Not upheld COVID-19 18-Nov-2020
Summary: The complaint is about a council suspending controlled parking zones during lockdown. There is no fault by the Council because it acted in line with COVID-19 guidance issued by London Councils. The Council also acted in line with its hardship policy when refusing to refund Mr X the fee for the period of suspension.