Wigan Metropolitan Borough Council (24 022 605)

Statement Closed after initial enquiries Highway repair and maintenance 13-May-2025

Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating and the courts are better placed to consider the complaint.

North Yorkshire Council (24 022 903)

Statement Closed after initial enquiries Highway repair and maintenance 13-May-2025

Summary: We will not investigate Miss X’s complaint about damage caused to her car by a pothole on a road maintained by the Council. This is because it is reasonable for Miss X to take the matter to the Council’s insurers and, ultimately, the courts.

Lincolnshire County Council (24 021 793)

Statement Closed after initial enquiries Highway repair and maintenance 12-May-2025

Summary: We will not investigate this boundary dispute because it is a matter that needs to be resolved in court.

Surrey County Council (25 002 139)

Statement Closed after initial enquiries Highway repair and maintenance 11-May-2025

Summary: We will not investigate Mrs B’s complaint that her car was damaged due to the Council’s failure to repair a dangerous pothole. This is because it is reasonable for Mrs B to take the Council to court.

Derbyshire County Council (25 001 190)

Statement Closed after initial enquiries Highway repair and maintenance 08-May-2025

Summary: We will not investigate this complaint about a claim for damage and personal injury as ultimately this is a matter for the courts.

Bracknell Forest Council (24 018 508)

Statement Closed after initial enquiries Highway repair and maintenance 07-May-2025

Summary: We will not investigate this complaint about drainage because another body is better placed to consider the complaint.

Cheshire West & Chester Council (24 020 978)

Statement Closed after initial enquiries Highway repair and maintenance 07-May-2025

Summary: We cannot investigate this complaint about the Council’s maintenance of a path. This complaint is outside our jurisdiction, as Mrs X can ask the court to decide what actions the Council should take.

Royal Borough of Windsor and Maidenhead Council (25 000 396)

Statement Closed after initial enquiries Highway repair and maintenance 07-May-2025

Summary: We will not investigate this complaint about the Council’s decision not to carry out Mrs X’s service request, relating to road markings. Any injustice the Council’s actions has caused her, is not a significant personal injustice and we cannot achieve the outcome she is looking for.

Gloucestershire County Council (25 002 052)

Statement Closed after initial enquiries Highway repair and maintenance 07-May-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

Derbyshire County Council (24 021 703)

Statement Closed after initial enquiries Highway repair and maintenance 06-May-2025

Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating and we cannot achieve the outcome Mr Y is seeking.