Recent statements in this category are shown below:
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Devon County Council (24 018 952)
Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025
Summary: We will not investigate Mr X’s complaint about highway maintenance. The courts are better placed to consider it.
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Devon County Council (24 019 333)
Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s pavement next to their property causing it water damage. It would not be unreasonable for them to put their case of legal liability for property damage before a court. We also could not achieve the outcomes Mr and Mrs X seek.
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Staffordshire County Council (24 020 703)
Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025
Summary: We will not investigate Miss X’s complaint that she suffered personal injury because she said the Council failed to grit a public path. This is because Miss X could submit a claim against the Council’s insurers and, if the claim is rejected, ultimately take the matter to court.
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East Sussex County Council (24 023 097)
Statement Closed after initial enquiries Highway repair and maintenance 31-Mar-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged due to the Council’s failure to maintain the highway. This is because it is reasonable for Mr B to put in a compensation claim, and if needed, take the Council to court.
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West Berkshire Council (24 020 222)
Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2025
Summary: We will not investigate this complaint about highway repair and maintenance because the courts are better placed and there is not enough evidence of fault to justify investigation.
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Surrey County Council (24 022 996)
Statement Closed after initial enquiries Highway repair and maintenance 30-Mar-2025
Summary: We will not investigate Miss B’s complaint that she tripped and suffered injuries due to the Council’s failure to make a road safe during roadworks. This is because it is reasonable for Miss B to pursue her compensation claim by taking the Council to court.
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Devon County Council (24 018 650)
Statement Closed after initial enquiries Highway repair and maintenance 28-Mar-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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Derbyshire County Council (24 018 934)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate this complaint about the Council’s replacement of speed limit signs, because any injustice is not significant enough to warrant our involvement.
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Surrey County Council (24 018 948)
Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate Miss X’s complaint about the Council deciding not to do repair works to the path and verge outside her house. There is not enough evidence of fault in the Council’s decision-making process to warrant us investigating. We also cannot achieve the outcome Miss X wants.
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Statement Closed after initial enquiries Highway repair and maintenance 26-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to Mrs X’s report of a defective road verge. If we were to investigate, it is unlikely we would find fault and we cannot achieve the outcome Mrs X is seeking.