North Northamptonshire Council (25 004 753)

Statement Closed after initial enquiries Highway repair and maintenance 10-Jun-2025

Summary: We will not investigate Mr B’s complaint that his vehicle was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

Lancashire County Council (24 022 214)

Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2025

Summary: We will not investigate this complaint that the Council has failed to properly deal with flooding on the complainant’s road over many years. This is because:

London Borough of Barnet (24 021 902)

Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to remove or relocate a tree close to the front of his driveway. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Salford City Council (25 004 628)

Statement Closed after initial enquiries Highway repair and maintenance 09-Jun-2025

Summary: We will not investigate Mr B’s complaint that the Council is failing to maintain a local road. This is because it is reasonable for Mr B to pursue this matter at court.

London Borough of Ealing (25 004 470)

Statement Closed after initial enquiries Highway repair and maintenance 08-Jun-2025

Summary: We will not investigate Dr B’s complaint that his car entered a flooded section of road because the Council failed to alert motorists to this hazard. This is because it is reasonable for Dr B to pursue his compensation claim by taking the Council to court.

London Borough of Hounslow (25 001 026)

Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025

Summary: We will not investigate Mr B’s complaint about the Council failing to maintain the road where he lives. This is because it is reasonable for Mr B to apply for a court order requiring the Council to repair the road.

Brighton & Hove City Council (25 004 079)

Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025

Summary: We will not investigate this complaint about highway maintenance because there is another body better placed to consider the complaint.

Dudley Metropolitan Borough Council (25 004 085)

Statement Closed after initial enquiries Highway repair and maintenance 04-Jun-2025

Summary: We will not investigate Mrs C’s complaint that she suffered injuries due to the Council’s failure to safely maintain the highway. This is because it is reasonable for Mrs C to put in a compensation claim, and if needed, pursue the claim at court.

Bournemouth, Christchurch and Poole Council (24 016 292)

Statement Closed after initial enquiries Highway repair and maintenance 03-Jun-2025

Summary: We will not investigate this complaint about ground maintenance because any injustice is not significant enough to warrant investigation.

London Borough of Barnet (25 002 436)

Statement Closed after initial enquiries Highway repair and maintenance 01-Jun-2025

Summary: We will not investigate Miss X’s complaint about the Council carrying out road layout alterations, or the delays in it doing so. This is because the Council has apologised for Miss X’s inconvenience and explained its actions. There is otherwise no worthwhile outcome we can achieve.