Wiltshire Council (25 005 416)

Statement Closed after initial enquiries Highway repair and maintenance 09-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council destroying his plants by spraying his boundary wall with weedkiller. This is because we could not achieve any worthwhile outcome for Mr X.

Surrey County Council (25 005 687)

Statement Closed after initial enquiries Highway repair and maintenance 09-Sep-2025

Summary: We will not investigate this complaint about prior notification of roadworks because the courts are better placed to consider the issue.

Suffolk County Council (25 012 731)

Statement Closed after initial enquiries Highway repair and maintenance 09-Sep-2025

Summary: We will not investigate Ms B’s complaint that her car was severely damaged after hitting a large pothole. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Council to court.

Cumberland Council (25 007 316)

Statement Closed after initial enquiries Highway repair and maintenance 03-Sep-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged due to the Council’s failure to properly repair a large pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

Hertfordshire County Council (25 010 111)

Statement Closed after initial enquiries Highway repair and maintenance 03-Sep-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged by an overhanging tree branch. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.

London Borough of Brent (25 011 061)

Statement Closed after initial enquiries Highway repair and maintenance 03-Sep-2025

Summary: We will not investigate Mr B’s complaint that the Council is failing to maintain the road outside his home and this is causing damage to his property. This is because it is reasonable for Mr B to put in a claim to the Council’s insurers, and if needed, take the Council to court.

Gloucestershire County Council (25 008 110)

Statement Closed after initial enquiries Highway repair and maintenance 01-Sep-2025

Summary: We will not investigate this complaint about damage to Mrs X’s car from hitting a pothole in the road. This is because it is reasonable for Mrs X to pursue her claim for repair costs through the courts.

Gateshead Metropolitan Borough Council (25 011 008)

Statement Closed after initial enquiries Highway repair and maintenance 01-Sep-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole which the Council had failed to repair. This is because it is reasonable for Mr B to take the Council to court.

London Borough of Barnet (25 008 281)

Statement Closed after initial enquiries Highway repair and maintenance 31-Aug-2025

Summary: We will not investigate Ms X’s complaint that her car was damaged by a pothole. This is because it is reasonable for Ms X to pursue her claim for expenses and repair costs by taking the Council to court.

London Borough of Bromley (25 008 434)

Statement Closed after initial enquiries Highway repair and maintenance 27-Aug-2025

Summary: We will not investigate Mr X’s complaint that his car was damaged by tree branches on the road. This is because it is reasonable for Mr X to pursue his compensation claim by taking the Council to court.