Highway repair and maintenance


Recent statements in this category are shown below:

  • Hampshire County Council (17 011 998)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Nov-2017

    Summary: Mr X complained about the Council's failure to properly clear weeds from the highway edge during the growing season. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr X.

  • Surrey County Council (17 012 526)

    Statement Closed after initial enquiries Highway repair and maintenance 17-Nov-2017

    Summary: It is reasonable to expect Miss Y to take legal action against the Council for the compensation she seeks for an injury sustained after she fell on the public highway. The complaint is therefore outside our legal remit and we will not investigate.

  • Staffordshire County Council (17 012 552)

    Statement Closed after initial enquiries Highway repair and maintenance 15-Nov-2017

    Summary: We will not investigate as it is reasonable to expect Mr Y to take court action for the compensation he seeks for damage caused to his car by a pothole. The complaint is therefore outside our legal remit. We would expect Mr Y to complain to the Information Commissioner's Office about the Council not supplying the information he has requested.

  • Hampshire County Council (17 012 466)

    Statement Closed after initial enquiries Highway repair and maintenance 10-Nov-2017

    Summary: We will not investigate Ms Y's complaint about the Council's refusal to accept liability for pothole damage to her car as it is reasonable to expect Ms Y to take legal action against the Council. The complaint is therefore outside our legal remit.

  • Norfolk County Council (16 017 720)

    Statement Not upheld Highway repair and maintenance 08-Nov-2017

    Summary:The Council acted without fault in providing Mr X with a dropped kerb.

    The complaint

    Mr X complains that the Council did not carry out work to drop the kerb outside his house to a sufficiently high standard

  • London Borough of Barnet (17 001 670)

    Statement Upheld Highway repair and maintenance 07-Nov-2017

    Summary: Mr A complains the Council delayed unreasonably in properly addressing the problems caused by tree roots to his driveway and the footpath near his home. There was fault by the Council which caused Mr A injustice which the Council has agreed to remedy by paying a total of £200 to Mr A.

  • Buckinghamshire County Council (17 011 722)

    Statement Closed after initial enquiries Highway repair and maintenance 02-Nov-2017

    Summary: It is reasonable to expect Mrs Y to take legal action against the Council for the compensation she seeks for injuries after she fell on an uneven pavement. The complaint is therefore outside our legal remit and we do not propose to investigate.

  • Hampshire County Council (17 011 447)

    Statement Closed after initial enquiries Highway repair and maintenance 02-Nov-2017

    Summary: It is reasonable to expect Miss Y to take legal action against the Council for the compensation she seeks for damage caused to her car by a pothole. The complaint is therefore outside our legal remit and we do not propose to investigate.

  • Birmingham City Council (17 010 453)

    Statement Closed after initial enquiries Highway repair and maintenance 01-Nov-2017

    Summary: The Ombudsman will not investigate Mr X's complaint that he was injured when he fell over uneven paving slabs on a public footpath as it would be reasonable for him to take the matter to court.

  • Kingston upon Hull City Council (17 010 949)

    Statement Closed after initial enquiries Highway repair and maintenance 26-Oct-2017

    Summary: We will not investigate Mrs Y's complaint that the Council will not accept liability for injuries she sustained after a fall. It is reasonable to expect Mrs Y to take legal action against the Council and the complaint is therefore outside our legal remit.

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