Recent statements in this category are shown below:
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Bournemouth, Christchurch and Poole Council (24 020 939)
Statement Closed after initial enquiries Highway repair and maintenance 15-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a crossing with a Belisha beacon outside his property. Further investigation would not lead to a different outcome.
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Birmingham City Council (25 000 672)
Statement Closed after initial enquiries Highway repair and maintenance 14-Apr-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to take the Council to court.
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Essex County Council (24 018 869)
Statement Closed after initial enquiries Highway repair and maintenance 09-Apr-2025
Summary: We will not investigate this complaint about work the Council is doing on a highway in the local area. The injustice to Miss X is not significant enough to justify our involvement and another body is better placed to consider her concerns about damage to her property.
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Transport for London (24 021 269)
Statement Closed after initial enquiries Highway repair and maintenance 08-Apr-2025
Summary: We will not investigate this complaint about the Authority not dealing with Miss X’s request to resolve her issues, relating to a speed camera. The matter she complained about is not an administrative function of this Authority.
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Bury Metropolitan Borough Council (25 000 101)
Statement Closed after initial enquiries Highway repair and maintenance 07-Apr-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by a road defect. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Statement Closed after initial enquiries Highway repair and maintenance 03-Apr-2025
Summary: We will not investigate Mr X’s claim for damages against the Council and requests for the Council to carry out remedial work to both his property and the public highway. This is because it is reasonable to expect Mr X to go to court to decide if the Council is liable for the damage to his property. Also, Mr X can apply to the magistrates’ court for the Council to carry out remedial work on the public highway.
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Bath and North East Somerset Council (24 022 757)
Statement Closed after initial enquiries Highway repair and maintenance 03-Apr-2025
Summary: We will not investigate this complaint about the Council's handling of a pothole damage claim as there is insufficient remaining injustice caused to the complainant to warrant our further involvement.
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Statement Closed after initial enquiries Highway repair and maintenance 03-Apr-2025
Summary: We will not investigate Mrs B’s complaint that she suffered injuries after tripping on a damaged pavement. This is because it is reasonable for Mrs B to take the Council to court.
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Durham County Council (25 000 066)
Statement Closed after initial enquiries Highway repair and maintenance 02-Apr-2025
Summary: We will not investigate Ms B’s complaint that her dog suffered injuries due to the Council’s failure to maintain a playing field. This is because it is reasonable for Ms B to pursue her compensation claim by taking the Council to court.
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Devon County Council (24 018 952)
Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025
Summary: We will not investigate Mr X’s complaint about highway maintenance. The courts are better placed to consider it.