Sefton Metropolitan Borough Council (24 010 707)

Statement Closed after initial enquiries Highway adoption 21-Nov-2024

Summary: We will not investigate this complaint about alleged discrimination against the complainant by granting a license for a gate across a private lane, the sale of Council owned land and delay in responding to correspondence. The complaint is late, and we have seen no reason to exercise discretion and investigate. Nor do we consider the complainant has suffered a significant personal injustice.

Essex County Council (24 006 645)

Statement Closed after initial enquiries Highway adoption 20-Sep-2024

Summary: We will not investigate this complaint about the Council’s involvement with highway alterations in relation not a planning application. The application has not yet bene determined and Mr X would need to challenge any decision affecting his property by way of the courts.

Milton Keynes Council (24 006 355)

Statement Closed after initial enquiries Highway adoption 15-Sep-2024

Summary: We cannot investigate Mr X’s complaint about the Council not taking responsibility for the maintenance of an access road leading to the school for which she works. Mrs X has brought the complaint on behalf of the school, which is a public body created for purposes of public service. We cannot investigate because the law prevents us from investigating complaints made by public bodies.

Tameside Metropolitan Borough Council (24 006 094)

Statement Closed after initial enquiries Highway adoption 11-Sep-2024

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to adopt the road outside his property. The courts are better placed to consider this complaint.

Somerset Council (23 017 567)

Statement Upheld Highway adoption 01-Sep-2024

Summary: We found fault on the complaint of Mr J, Ms K, and Mrs L. The Council failed to secure a bond under the Advance Payments Code of £5,300 against one property. The agreed action remedies the injustice caused.

Leeds City Council (23 014 523)

Statement Closed after initial enquiries Highway adoption 07-May-2024

Summary: Mr X complains about the Council’s delay in taking action to ensure its adoption of his road. We will not investigate the complaint because past events fall outside our jurisdiction due to the passage of time and with regard to more recent events, we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Essex County Council (23 017 015)

Statement Closed after initial enquiries Highway adoption 08-Apr-2024

Summary: We will not investigate this complaint about the Council’s decision to take action under highways legislation against Miss X over her closing of an alleyway with a gate. There is insufficient evidence of fault which would warrant an investigation.

Durham County Council (23 012 849)

Statement Closed after initial enquiries Highway adoption 06-Mar-2024

Summary: We will not investigate this complaint about the Council not adopting a road. There is not enough evidence of fault to justify our involvement.

Plymouth City Council (23 003 430)

Statement Upheld Highway adoption 12-Jan-2024

Summary: Mr X complained the Council decided with insufficient and incorrect information that the forecourt of his premises is highway maintainable at public expense; improperly installed bollards around the area and corrected other similar issues on the street but not his property. We find the Council was at fault for not initially disclosing some information to Mr X. This meant Mr X was not aware of the status of the forecourt before he purchased the premises. The Council has now updated its processes and removed one of the bollards. The agreed to apologise.

London Borough of Harrow (23 000 689)

Statement Closed after initial enquiries Highway adoption 26-Sep-2023

Summary: We will not investigate this complaint about the Council’s failure to clear a private access drive to garages. There is insufficient evidence of fault which would warrant an investigation.