Recent statements in this category are shown below:
Statement Not upheld Traffic management 08-Jan-2019
Summary: There is no fault in the Council increasing charges for parking because it followed the correct procedure.
Statement Upheld Traffic management 19-Dec-2018
Summary: Mr X complains about the consultation process for installing a speed hump. Mr X also complains about the Council's complaint handling. The Ombudsman does find evidence of some fault in the complaint handling and in the plans not being available to view. However, the Council has already provided an appropriate remedy. The Ombudsman does not find fault with when the work on the speed hump was started.
Statement Upheld Traffic management 14-Dec-2018
Summary: Ms D complains the Council failed to properly consult and consider objections about its Cycle Revolution Programme and changes to the road layouts during 2017 and 2018. The Ombudsman has found the Council did not fully consider matters in its initial assessment in 2017, however this did not result in a significant injustice because it then carried out a further consultation exercise in line with procedures. The Ombudsman intends to uphold the complaint, because of the Council's initial error, but complete the investigation because there is no outstanding injustice to Ms D.
Statement Not upheld Traffic management 10-Dec-2018
Summary: There is no fault in the way the Council decided to make a Traffic Regulation Order to allow cars and lorries on to a traffic-free stretch of road.
Statement Not upheld Traffic management 05-Dec-2018
Summary: Mr X complained about the way the Council is dealing with issues about heavy goods vehicles (HGVs) in the area where he lives. He also complained about the way the Council has restricted his way of communicating with officers and councillors. The Ombudsman finds no fault with the way the Council is making a Traffic Regulation Order to restrict HGV use of roads in the area. There is also no fault in the way the Council has restricted Mr X's communications.
Statement Upheld Traffic management 05-Dec-2018
Summary: Mrs X complains the Council failed to properly manage traffic restriction signs in her area. She says this has been disruptive as, being unable to rely on traffic signs, she has been unable to plan her movements. We find the Council at fault. However, we do not find this caused Mrs X a significant injustice.
Statement Not upheld Traffic management 30-Nov-2018
Summary: Mr C complains the Council's 2015 consultation about university campus proposals affecting the highway was faulty. The Ombudsman has found no evidence of fault by the Council.
Statement Upheld Traffic management 21-Nov-2018
Summary: The complainant says the Council took too long to consider her request for extra street name plates showing residential numbers and a 'no through road' sign. The Council says it did not want to set a precedent but on reflecting decided to agree to the complainant's suggestion and will erect new street name plates with residential numbers and directional signs. The Ombudsman finds the Council at fault but that the Council has remedied that fault by agreeing to erect the signs.
Statement Not upheld Traffic management 16-Nov-2018
Summary: Mr X complains the Council failed to enforce parking restrictions outside a school near to where he lives. He says this has devalued his property and reduced his quality of life. The Council has taken appropriate and proportionate steps to address the issues raised by Mr X. There is no fault in the Council's actions.
Statement Not upheld Traffic management 15-Nov-2018
Summary: Mr B complains the Council wrongly withdrew his residents parking permit when he had not breached the conditions of the scheme. Mr B lives in a car free development and those residents are not entitled to residents parking permits. The Council therefore issued the parking permit in error. Withdrawing the permit when the Council realised its error is not fault.