Kent County Council (25 015 356)

Statement Closed after initial enquiries Traffic management 03-Mar-2026

Summary: We will not investigate this complaint about a lack of road safety measures in a residential area. This is because we are unlikely to find fault with the Council.

Transport for London (25 006 750)

Statement Upheld Traffic management 03-Mar-2026

Summary: TfL billed Mr X’s company for journeys it did not make in the low emission zone. An apology, payment to Mr X and a discussion with him about any outstanding incorrect charges is satisfactory remedy for Mr X’s distress and the time and trouble he had to go to.

Devon County Council (25 024 303)

Statement Closed after initial enquiries Traffic management 03-Mar-2026

Summary: We will not investigate this complaint about the Council’s assessment of speed restrictions associated with a new development in its area. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Camden (25 015 657)

Statement Closed after initial enquiries Traffic management 02-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of a Penalty Charge Notice (PCN) and removal of Mr Y’s car. This is because we are unlikely to find fault with the Council’s actions.

Transport for London (25 017 706)

Statement Closed after initial enquiries Traffic management 27-Feb-2026

Summary: We will not investigate this complaint about Transport for London’s failure to provide its auto-pay records from July 2024. This is because the issue does not cause Ms X significant injustice, and it is unlikely we could achieve the outcome Ms X wants.

Hertsmere Borough Council (25 015 074)

Statement Closed after initial enquiries Traffic management 25-Feb-2026

Summary: We will not exercise discretion to investigate this complaint about parking restrictions requested by Miss X and the Council’s decisions. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.

Cumberland Council (25 014 956)

Statement Closed after initial enquiries Traffic management 24-Feb-2026

Summary: We will not investigate this complaint about how the Council deals with unauthorised parking because any injustice is not significant enough to justify our involvement.

Isle of Wight Council (25 010 078)

Statement Closed after initial enquiries Traffic management 17-Feb-2026

Summary: We will not investigate Ms X complaint about parked cars obstructing a road. There is insufficient evidence of fault to justify investigation.

London Borough of Croydon (24 016 131)

Statement Upheld Traffic management 13-Feb-2026

Summary: Mr X complained about the Council’s failure to deal with obstructions on the road near his home that prevented lawful parking. We found fault in the Council’s handling of the obstructions, which as a person with restricted mobility, caused Mr X avoidable distress when seeking to park close to his home. To address the injustice, the Council agreed to apologise, explain how it would respond to the obstructions, and make a symbolic payment to Mr X.

City of Bradford Metropolitan District Council (25 013 748)

Statement Closed after initial enquiries Traffic management 13-Feb-2026

Summary: We will not investigate this complaint about the Council’s refusal to transfer a Clean Air Zone exemption to a replacement van. This is because we are unlikely to find fault.