Bury Metropolitan Borough Council (24 004 381)

Statement Closed after initial enquiries Street furniture and lighting 18-Jul-2024

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her claim for damages after her car was damaged when it hit a concrete block. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.

Lancashire County Council (24 003 396)

Statement Closed after initial enquiries Street furniture and lighting 11-Jul-2024

Summary: We will not investigate Mr X’s complaint about the Council’s decisions relating to road classification and traffic signs. Any injustice is not significant and further investigation is unlikely to achieve a different outcome.

Devon County Council (23 018 173)

Statement Upheld Street furniture and lighting 10-Jul-2024

Summary: Mr X complained about the street lighting the Council installed outside his home. He said the lights are causing light pollution in his bedroom and preventing him from sleeping. There was fault in the way the Council did not complete an accurate assessment of the light entering his home. Mr X was uncertain if the light in his home was above the allowed levels. The Council should apologise and complete an assessment if Mr X consents.

West Midlands Combined Authority (23 008 291)

Statement Closed after initial enquiries Street furniture and lighting 09-Jul-2024

Summary: We will not investigate this complaint about the Authority’s refusal to remove or relocate a bus stop outside Mr X’s home. There is insufficient evidence of fault to warrant an investigation.

Transport for London (23 020 865)

Statement Closed after initial enquiries Street furniture and lighting 02-Jul-2024

Summary: We will not investigate this complaint about public transport because it is late without good reasons to investigate it now and there is not significant enough injustice to warrant investigating.

London Borough of Sutton (23 020 180)

Statement Closed after initial enquiries Street furniture and lighting 30-Jun-2024

Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a bollard outside his property. Further investigation would not lead to a different outcome.

Sefton Metropolitan Borough Council (24 004 601)

Statement Closed after initial enquiries Street furniture and lighting 27-Jun-2024

Summary: We will not investigate Mrs B’s complaint about the Council’s handling of her compensation claim for damage to her boundary wall. This is because there is not enough evidence of fault and it is reasonable for Mrs B to pursue her claim by taking the Council to court.

London Borough of Bexley (24 001 217)

Statement Closed after initial enquiries Street furniture and lighting 09-Jun-2024

Summary: We will not investigate this complaint about street lighting and 5G towers because there is not enough evidence of fault to justify investigating.

Bristol City Council (23 014 284)

Statement Closed after initial enquiries Street furniture and lighting 04-Jun-2024

Summary: We will not investigate this complaint about road signs which the complainant considers do not meet national requirements. This is because the complainant is not impacted personally from their complaint to a degree that would justify our involvement.

Northumberland County Council (23 017 062)

Statement Closed after initial enquiries Street furniture and lighting 28-May-2024

Summary: We will not investigate this complaint about an alleged breach of the Equality Act 2010 and Local Government Act 1999. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Breaches of the Equality Act 2010 are matters for the courts. Failure to obtain best value according to the Local Government Act 1999 is a matter which affects all or most of those within the Council’s area and is therefore outside our jurisdiction.