Street furniture and lighting


Recent statements in this category are shown below:

  • Surrey County Council (18 009 687)

    Statement Not upheld Street furniture and lighting 10-Jan-2019

    Summary: Mr X complains the Council refused to install two directional signs to his nursery. There is no fault in the Council's decision and we do not uphold Mr X's complaint.

  • Durham County Council (18 005 058)

    Statement Not upheld Street furniture and lighting 04-Dec-2018

    Summary: Mr F complains about the Council's decision to remove street lights on a road in his local area. The Ombudsman has not found fault.

  • East Sussex County Council (18 008 558)

    Statement Upheld Street furniture and lighting 04-Dec-2018

    Summary: Mrs X complains the Council has taken 11 months to fit a shield to a street light outside her home. We uphold Mrs X's complaint and are satisfied with the remedy proposed by the Council.

  • Transport for London (18 005 511)

    Statement Upheld Street furniture and lighting 12-Nov-2018

    Summary: Mr C complains that a transport authority has not acted to address antisocial behaviour and damage caused to his property by its customers. He also complains the authority issued him with penalty charge notices for using a bus lane to access his property. There is no fault in how the authority reached its decisions. However, the authority is at fault in how it dealt with Mr C's complaint.

  • Warrington Council (18 003 631)

    Statement Not upheld Street furniture and lighting 26-Oct-2018

    Summary: Mr X complains the Council failed to reduce light intrusion into his bedroom from a new LED street light. The Council is not at fault. The Council considered the guidance, and decided the light level on Mr X's bedroom window was within the accepted recommended levels.

  • London Borough of Hillingdon (18 000 095)

    Statement Upheld Street furniture and lighting 26-Oct-2018

    Summary: Mr X complains about light intrusion from a new LED street lamp into his home. He says his affects the enjoyment of his home and his ability to sleep. The Ombudsman has found the Council to be at fault because it cannot show it properly considered the matter. There was also fault in how his complaint was handled. The Ombudsman recommends the Council should apologise and conduct a site visit to Mr X's home at night before reconsidering the matter again.

  • London Borough of Croydon (18 002 967)

    Statement Not upheld Street furniture and lighting 12-Sep-2018

    Summary: Mr X complains the Council wrongly decided to situate a pay and display machine outside his house. There was no fault in the Council's actions.

  • Darlington Borough Council (17 017 370)

    Statement Not upheld Street furniture and lighting 02-Jul-2018

    Summary: Mr X is registered as blind. He complains the Council failed to assess the impact on him of changes it made to its street lighting and traffic bollards. Because of this, Mr X says he has been disadvantaged and can no longer safely go out at night. I consider the Council gave due regard to the impact of its changes. The Council is not at fault.

  • Thanet District Council (16 008 881)

    Statement Not upheld Street furniture and lighting 26-Jun-2018

    Summary: the Ombudsman does not find there is fault by the Council in its maintenance of two streetlights.

  • Thurrock Council (17 018 084)

    Statement Upheld Street furniture and lighting 21-Jun-2018

    Summary: Mr B says the Council unreasonably refused to provide more street lighting on his road which has left the area in darkness, causing safety issues. There is no evidence the Council properly assessed the safety implications of light levels in Mr B's road. An agreement to carry out an assessment in Mr B's road and tell him the outcome is satisfactory remedy for the injustice caused.

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