Oxfordshire County Council (25 027 030)

Statement Closed after initial enquiries Street furniture and lighting 02-Aug-2026

Summary: We will not investigate Mr X’s complaint about a decision to alter a local bus and highways scheme which was part of a planning process, and the second consultation done before those changes. The Council complained of was not the planning decision‑maker nor the consulting body. There is not enough evidence of fault by the Council, nor injustice stemming from its involvement in the matter, to warrant us investigating.

Newcastle upon Tyne City Council (25 030 178)

Statement Closed after initial enquiries Street furniture and lighting 31-Jul-2026

Summary: We will not investigate this complaint about the Council’s decision to create traffic calming including the retention of an existing bus stop and location of a disabled parking bay. The complaint about the introduction of the measures was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. There is insufficient evidence of fault in the Council’s actions since April 2025 which would warrant an investigation.

London Borough of Lambeth (25 028 688)

Statement Closed after initial enquiries Street furniture and lighting 22-Jul-2026

Summary: We will not investigate this complaint about the siting of a bus stop outside Mr X’s house. Part of the complaint is late without good reasons to investigate it now. For more recent events, there is not enough evidence of fault by the Council to justify investigating.

Northumberland County Council (25 030 794)

Statement Closed after initial enquiries Street furniture and lighting 21-Jul-2026

Summary: We will not investigate this complaint about the Council removing a stepped path and handrail near Mrs X’s property. This is because there is insufficient evidence of fault by the Council.

Solihull Metropolitan Borough Council (26 008 673)

Statement Closed after initial enquiries Street furniture and lighting 20-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to act against the unauthorised placement of flags on public infrastructure. This is because there is not enough evidence of fault by the Council to warrant an investigation.

Lancashire County Council (26 010 232)

Statement Closed after initial enquiries Street furniture and lighting 17-Jul-2026

Summary: We will not investigate this complaint about the Council’s relocation of a bus stop. There is insufficient evidence of fault causing any significant injustice to Miss X which would warrant an investigation.

Worcestershire County Council (26 001 998)

Statement Closed after initial enquiries Street furniture and lighting 13-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision to remove streetlights from a bridge. This is because any personal injustice is not significant enough to warrant an investigation.

Royal Borough of Greenwich (25 027 536)

Statement Closed after initial enquiries Street furniture and lighting 12-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council’s handling of her request to move a streetlight. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

Royal Borough of Windsor and Maidenhead Council (26 003 619)

Statement Closed after initial enquiries Street furniture and lighting 12-Jul-2026

Summary: We will not investigate Ms X’s complaint regarding the position of a lamppost because there is insufficient evidence of fault in the Council’s decision-making to warrant an investigation. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

Dorset Council (26 009 036)

Statement Closed after initial enquiries Street furniture and lighting 10-Jul-2026

Summary: We will not investigate this complaint about the Council’s requirement that the applicant for a vehicle crossing should pay for the re-siting of a street lighting column outside their home. There is insufficient evidence of fault which would warrant an investigation.