Leicestershire County Council (24 014 191)

Statement Closed after initial enquiries Street furniture and lighting 25-Nov-2024

Summary: We will not investigate Miss X’s complaint about the Council’s refusal to relocate the bus stop outside her property. There is not enough evidence of fault by the Council to justify investigating.

Trafford Council (24 012 405)

Statement Closed after initial enquiries Street furniture and lighting 20-Oct-2024

Summary: We will not investigate Mr X’s complaint about the Council’s delay in completing repair works and its complaint handling. Any injustice suffered is not significant enough to justify investigating.

Devon County Council (24 011 078)

Statement Closed after initial enquiries Street furniture and lighting 09-Oct-2024

Summary: We will not investigate this complaint about the Council’s decision not to repair damaged bollards and its handling of the matter. There is insufficient evidence of fault by the Council and any injustice to Mr X is not significant enough to warrant our involvement.

Buckinghamshire Council (24 009 752)

Statement Closed after initial enquiries Street furniture and lighting 06-Oct-2024

Summary: We will not investigate Mr X’s complaint about the time taken to complete repair works to streetlights. Further investigation would not lead to a different outcome and any personal injustice suffered is not significant enough to warrant an investigation.

Essex County Council (24 005 045)

Statement Closed after initial enquiries Street furniture and lighting 09-Sep-2024

Summary: We will not investigate this complaint about the Council’s handling of road closures for an event taking place at the time Ms X was making a car journey within the area. This is because the tests set out in our Assessment Code are not met.

Essex County Council (23 020 765)

Statement Not upheld Street furniture and lighting 05-Sep-2024

Summary: Mrs H complains, that when the Council replaced a streetlamp bulb for an LED one, it removed the cowl that provided protection for them from the lamp’s glare. It then told her its policy was she would have to wait for eight weeks before asking it to fit a cowl. In response to my draft decision the Council has advised there was not a cowl on the old lamp. And that it has now fitted a cowl. My decision is there was no fault by the Council.

Bournemouth, Christchurch and Poole Council (24 004 004)

Statement Closed after initial enquiries Street furniture and lighting 29-Aug-2024

Summary: We will not investigate Mrs X’s complaint that the Council failed to properly carry out a consultation before moving a bus stop. There is not enough evidence of fault to justify an investigation.

North Yorkshire Council (24 006 331)

Statement Closed after initial enquiries Street furniture and lighting 20-Aug-2024

Summary: We will not investigate X’s complaint about an error on a street sign in the Council’s area or the Council’s poor communication about the matter. The Council apologised for its poor communication and replaced the street sign. Therefore, an investigation by the Ombudsman is unlikely to achieve any additional outcome.

Cumberland Council (24 005 354)

Statement Closed after initial enquiries Street furniture and lighting 14-Aug-2024

Summary: We will not investigate Mr X’s complaint about the Council refusing to remove street furniture outside his business. This is because there is not enough evidence of fault to justify an investigation.

Bournemouth, Christchurch and Poole Council (24 003 726)

Statement Closed after initial enquiries Street furniture and lighting 24-Jul-2024

Summary: We will not investigate this complaint about the Council’s handling of matters relating to the installation of a bus stop and shelter in front of Ms X’s property. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.