London Borough of Redbridge (24 022 328)

Statement Closed after initial enquiries Street furniture and lighting 24-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a charging point outside his home. Any injustice the Council’s actions has caused to Mr X is not significant enough to warrant an investigation. Additionally, there is no worthwhile outcome achievable.

London Borough of Hillingdon (24 017 332)

Statement Closed after initial enquiries Street furniture and lighting 14-Apr-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to install bollards on the grass verge close to her dropped kerb and to tarmac the footway in front of her property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Lancashire County Council (24 020 513)

Statement Closed after initial enquiries Street furniture and lighting 06-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to relocate a lamppost outside his property. Mr X’s complaint is late with no good reason to exercise discretion.

Southampton City Council (24 019 995)

Statement Closed after initial enquiries Street furniture and lighting 31-Mar-2025

Summary: We will not investigate this complaint about the siting of a bus stop. This is because the complaint is late without good reasons to exercise discretion to investigate it now.

Essex County Council (24 015 893)

Statement Closed after initial enquiries Street furniture and lighting 19-Mar-2025

Summary: We will not investigate this complaint about a bus shelter and the Council’s response. This is because there is insufficient evidence of fault by the Council.

Devon County Council (24 017 848)

Statement Closed after initial enquiries Street furniture and lighting 12-Mar-2025

Summary: We will not investigate this complaint about brown tourism signs because there is not enough evidence of fault to justify investigating.

Leicester City Council (24 005 362)

Statement Not upheld Street furniture and lighting 05-Mar-2025

Summary: Mrs X complained about a decision to close bus stops in the city centre and move bus services to start and terminate at a bus station. She said the changes are discriminatory and caused her hardship. The Council was not the decision maker on bus route changes. It was therefore not at fault for any impact the changes may have had on Mrs X or other bus users.

Essex County Council (24 016 654)

Statement Closed after initial enquiries Street furniture and lighting 28-Feb-2025

Summary: We will not investigate this complaint about the Council installing a bus stop outside the complainant’s home. there is insufficient evidence of fault which would warrant an investigation.

Royal Borough of Windsor and Maidenhead Council (24 018 983)

Statement Closed after initial enquiries Street furniture and lighting 13-Feb-2025

Summary: We will not investigate this complaint about the Council’s refusal to remove an advertisement banner near a pedestrian crossing. There is not enough evidence of fault to justify investigating.

Surrey County Council (24 016 394)

Statement Closed after initial enquiries Street furniture and lighting 11-Feb-2025

Summary: We will not investigate Ms X’s complaint about Council delays in acting on her report about misleading road signs. This is because there is not enough evidence of significant injustice to Ms X and further investigation by us would not lead to a different outcome.