St Helens Metropolitan Borough Council (26 014 413)

Statement Closed after initial enquiries Parking and other penalties 25-Aug-2026

Summary: We will not investigate this complaint about the quality of a vehicle crossover installed by the Council. The complaint is late and there are no good reasons for us to exercise discretion to consider it now.

London Borough of Hillingdon (26 014 010)

Statement Closed after initial enquiries Parking and other penalties 24-Aug-2026

Summary: We will not investigate this complaint about a penalty charge notice. This is because Miss X has used her legal right to appeal so we have no remit to investigate.

London Borough of Hammersmith & Fulham (26 014 192)

Statement Closed after initial enquiries Parking and other penalties 24-Aug-2026

Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because it was reasonable to expect Mr X to have used his legal right to appeal to London Tribunals.

West Northamptonshire Council (26 006 496)

Statement Closed after initial enquiries Parking and other penalties 24-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council refusing his application for parking restrictions. This is because there is insufficient evidence of fault by the Council.

London Borough of Haringey (26 010 664)

Statement Closed after initial enquiries Parking and other penalties 24-Aug-2026

Summary: We will not investigate Mr X’s complaint the Council’s handling of a Penalty Charge Notice connected to a vehicle he owns. The Council and the Enforcement Agent acting on its behalf has already taken appropriate action to address the injustice caused to Mr X. Further investigation by us would achieve nothing more.

Southend-on-Sea City Council (26 014 079)

Statement Closed after initial enquiries Parking and other penalties 23-Aug-2026

Summary: We will not investigate Ms B’s complaint about the Council allowing some residents to park their vehicles on her road during restricted hours. This is because there is not enough evidence of fault and the alleged fault has not caused Ms B a significant injustice.

Derbyshire County Council (26 003 871)

Statement Closed after initial enquiries Parking and other penalties 23-Aug-2026

Summary: We will not investigate this complaint about inadequate parking provision because it is late and there is no good reason to exercise discretion to investigate it now. There is also insufficient evidence of faut in the Council’s actions.

London Borough of Islington (26 008 370)

Statement Closed after initial enquiries Parking and other penalties 23-Aug-2026

Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. The complaint is late and it is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.

Wakefield Metropolitan District Council (26 009 011)

Statement Closed after initial enquiries Parking and other penalties 23-Aug-2026

Summary: We will not investigate this complaint about the Council’s failure to respond to representations against a penalty charge notice. This is because it would be reasonable for Mr X to wait for the Council to register the unpaid penalty charge notice as a debt with the court and then apply to challenge the Council’s escalation of the case by making a witness statement.

London Borough of Barking & Dagenham (25 010 573)

Statement Upheld Parking and other penalties 23-Aug-2026

Summary: Ms X complained about the Council’s actions relating to an unpaid penalty charge notice she received and the removal of her car. We found fault because the Council lacked appropriate oversight and allowed the case to drift. This caused Ms X avoidable distress, frustration and uncertainty. The Council suggested a remedy of an apology, cancellation of all fees and the return of her impounded car. We are satisfied this is an appropriate remedy for the injustice caused to Ms X. The Council has now agreed to carry the remedy out.