Recent statements in this category are shown below:
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Birmingham City Council (23 003 556)
Statement Upheld Parking and other penalties 24-Oct-2023
Summary: Ms X complained the Council installed an unsuitable dropped kerb which is not fit for purpose and does not reflect the information on its website. Ms X said she cannot safely park her car on the drive without mounting the kerb, this has caused her distress. The Council failed to follow its own guidance and has not installed the same style of dropped kerb as the others on Ms X’s road. The Council agreed to consider the suitability of the dropped kerb and whether changes are needed.
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London Borough of Waltham Forest (22 013 636)
Statement Upheld Parking and other penalties 24-Oct-2023
Summary: We will not investigate Mr X’s complaint about the actions of an enforcement agency. This is because a suitable remedy has been offered and an investigation would not lead to a different outcome.
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London Borough of Brent (23 004 566)
Statement Upheld Parking and other penalties 24-Oct-2023
Summary: Ms X complained the Council stopped her parking near her home and told her the area is a car free development. Ms X said this affected her family’s health and caused distress. There was fault in the way the Council did not enforce its agreement to stop any parking within the development. This fault did not cause an injustice to Ms X.
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Birmingham City Council (23 010 118)
Statement Closed after initial enquiries Parking and other penalties 24-Oct-2023
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the Traffic Penalty Tribunal.
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Statement Closed after initial enquiries Parking and other penalties 23-Oct-2023
Summary: We will not investigate Miss X’s complaint about the Council’s decision her property is not eligible for a resident parking permit. This is because there is no sign of fault in the Council’s decision.
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Transport for London (23 010 089)
Statement Closed after initial enquiries Parking and other penalties 23-Oct-2023
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Miss Y to appeal to the London Tribunals.
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Reading Borough Council (23 002 008)
Statement Upheld Parking and other penalties 22-Oct-2023
Summary: The Council failed properly to consider its discretion to accept Mr X’s late representations against a penalty charge notice. This was fault. The Council has agreed to apologise to Mr X for the resulting uncertainty and act to improve its services.
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Transport for London (23 010 052)
Statement Closed after initial enquiries Parking and other penalties 22-Oct-2023
Summary: We will not investigate this complaint about A penalty Charge Notice because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and the London Tribunals.
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Stoke-on-Trent City Council (23 010 254)
Statement Upheld Parking and other penalties 22-Oct-2023
Summary: We will not investigate Mr X’s complaint about how the Council issued him with a Penalty Charge Notice and then lost his written challenge. This is because further investigation would not lead to a different outcome.
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Statement Closed after initial enquiries Parking and other penalties 19-Oct-2023
Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr Y to appeal to the Traffic Enforcement Centre and London Tribunals.