London Borough of Newham (26 008 377)

Statement Closed after initial enquiries Parking and other penalties 11-Aug-2026

Summary: We will not investigate Ms X’s complaint that the Council wrongly issued her with Penalty Charge Notices. This is because it was reasonable for Ms X to appeal to London Tribunals.

London Borough of Wandsworth (26 001 707)

Statement Closed after initial enquiries Parking and other penalties 11-Aug-2026

Summary: We will not investigate this complaint about how the Council handled Mr X’s application for a resident’s parking permit. This is because we have decided any injustice is not significant enough to justify our involvement.

Surrey Heath Borough Council (26 013 860)

Statement Closed after initial enquiries Parking and other penalties 11-Aug-2026

Summary: We will not investigate this complaint about the Council’s actions relating to a Parking Charge Notice, including how it communicated with X, relating to that same matter. Any injustice to X is not significant enough to justify an investigation.

Brighton & Hove City Council (26 006 207)

Statement Closed after initial enquiries Parking and other penalties 10-Aug-2026

Summary: We cannot investigate parts of Mr X’s complaint about a vehicle crossover. Mr X has complained to the Housing Ombudsman about the same issue, and he has begun court action against the Council. We will not investigate the rest of the complaint because we have already considered a complaint from Mr X about the same matters and there is not enough evidence of significant injustice to warrant an investigation.

Trafford Council (26 006 899)

Statement Closed after initial enquiries Parking and other penalties 10-Aug-2026

Summary: We will not investigate Mrs X’s complaint about the installation of a dropped kerb outside her property. Any injustice is not significant enough to justify our involvement and there is not enough evidence of fault by the Council to justify investigating.

London Borough of Lambeth (26 013 004)

Statement Closed after initial enquiries Parking and other penalties 10-Aug-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the complainant to have used the statutory representations and appeals procedure.

South Tyneside Metropolitan Borough Council (25 014 812)

Statement Upheld Parking and other penalties 09-Aug-2026

Summary: Ms X complained about the Council’s handling of her application for a dropped kerb outside her property. She says the Council did not consider her household’s medical needs when making its decision to reject her application. We find the Council at fault for poor record keeping and for failing to consider the medical needs of Ms X’s household. This has caused Ms X an injustice in the form of frustration and uncertainty. We recommend the Council apologises to Ms X and reconsiders her application.

London Borough of Lambeth (26 011 859)

Statement Closed after initial enquiries Parking and other penalties 09-Aug-2026

Summary: We will not investigate this complaint about the Council’s granting of a ‘school street’ exemption and its issue of a penalty charge notice. This is because Miss X’s injustice stems from the actions of a hire company rather than any actions or fault by the Council.

London Borough of Lambeth (26 011 973)

Statement Closed after initial enquiries Parking and other penalties 09-Aug-2026

Summary: We cannot investigate this complaint about the Council’s escalation of a penalty charge notice. This is because Miss X has applied to the Traffic Enforcement Centre at Northampton County Court to take the process back to an earlier stage.

London Borough of Camden (26 012 326)

Statement Closed after initial enquiries Parking and other penalties 09-Aug-2026

Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to make representations to the Council and appeal to London Tribunals.