What do complaints teach us about end of life care?

See our latest report on the lessons that can be learnt from our complaints about end of life care given in care homes and in the home.

Parking and other penalties


Recent statements in this category are shown below:

  • Wokingham Borough Council (25 014 021)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate this complaint about entitlement to parking at a property because the courts are better placed to consider the matter.

  • Birmingham City Council (25 020 819)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate this complaint about the actions of the Council’s enforcement agent. This is because there is not enough evidence of fault by the agent to warrant investigation. It is not proportionate to investigate complaint handling issues.

  • Transport for London (25 024 819)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate this complaint about the Authority’s enforcement action in relation to 11 Penalty Charge Notices. Investigation would not achieve a different or more meaningful outcome, and the courts are best placed to consider compensation claims.

  • Royal Borough of Kensington & Chelsea (25 026 164)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate this complaint about the location of a parking bay. The complaint is late and there is no good reason to exercise discretion to investigate it now. We are also unlikely to find fault in the Council’s actions.

  • Wirral Metropolitan Borough Council (25 026 306)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate this complaint about the Council failing to properly assess the current usability of Mrs X’s driveway access. This is because there is insufficient evidence of fault by the Council.

  • Rotherham Metropolitan Borough Council (25 027 090)

    Statement Upheld Parking and other penalties 14-Jul-2026

    Summary: We have upheld Ms X’s complaint about the installation of a dropped kerb at her home. The Council has remedied the injustice to Ms X during its complaint process.

  • Stoke-on-Trent City Council (25 027 185)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate Mr X’s complaint the Council wrongly instructed enforcement agents to collect a parking charge debt owed by the previous occupants of his house. There is not sufficient remaining injustice to warrant an investigation.

  • Walsall Metropolitan Borough Council (25 029 018)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate Miss X’s complaint about insufficient on-street parking and the Council’s refusal to allow access to her driveway. This is because there is not enough evidence of fault to justify investigating.

  • London Borough of Islington (25 029 158)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate this complaint about the Council’s enforcement action in relation to a Penalty Charge Notice. Further investigation would not achieve a different, more meaningful outcome.

  • Slough Borough Council (25 029 423)

    Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

    Summary: We will not investigate this complaint about a dropped kerb application. There is not enough evidence of fault to justify investigating.

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