London Borough of Ealing (25 022 539)

Statement Closed after initial enquiries Parking and other penalties 12-May-2026

Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because further investigation would not lead to a different outcome.

Southend-on-Sea City Council (25 022 921)

Statement Closed after initial enquiries Highway repair and maintenance 12-May-2026

Summary: We will not investigate this complaint about the Council’s decision-making relating to a defective structure. Mrs X has an alternative legal remedy through the courts, who can decide any claim for liability. And given only the courts can decide this and we cannot, it would be reasonable to expect Mrs X to use this alternative remedy.

Transport for London (25 023 154)

Statement Upheld Parking and other penalties 12-May-2026

Summary: We will not investigate this complaint about penalty charge notices issued to Mr X. This is because Transport for London has offered a suitable remedy.

London Borough of Lambeth (25 023 898)

Statement Closed after initial enquiries Parking and other penalties 12-May-2026

Summary: We will not investigate this complaint about two Penalty Charge Notices because there is not enough evidence of fault to justify investigating.

Transport for London (25 024 170)

Statement Closed after initial enquiries Public transport 12-May-2026

Summary: We will not investigate this complaint about the conduct of a bus driver working on Transport for London’s bus network. This is because Transport for London has taken suitable steps to raise the matter with the bus operator and we could not achieve significantly more for Mr X by investigating further.

Transport for London (25 024 772)

Statement Closed after initial enquiries Parking and other penalties 12-May-2026

Summary: We cannot investigate this complaint about Transport for London’s handling of Miss X’s representations against a penalty charge notice. This is because the matter has been considered at court and by London Tribunals.

Liverpool City Council (25 024 821)

Statement Closed after initial enquiries Parking and other penalties 12-May-2026

Summary: We will not investigate part of Mr X’s complaint about motorcycle parking provision availability in the Council’s area because there is insufficient evidence of fault. We will not investigate Mr X’s complaint about the cost of motorcycle parking because we cannot achieve the outcome he wants.

Royal Borough of Greenwich (25 024 976)

Statement Closed after initial enquiries Highway repair and maintenance 12-May-2026

Summary: We will not investigate Miss X’s complaint that the Council has failed to properly maintain a road, resulting in damage to her vehicle. This is because it is reasonable for Miss X to pursue the matter through the courts.

Transport for London (25 025 394)

Statement Closed after initial enquiries Parking and other penalties 12-May-2026

Summary: We will not investigate this complaint about a penalty charge notice issued by Transport for London. This is because Transport for London has agreed to cancel the penalty charge notice and refund Mrs X’s payment and this provides a suitable remedy for the complaint.

Peterborough City Council (25 019 552)

Statement Closed after initial enquiries Traffic management 11-May-2026

Summary: We will not investigate this complaint about the Council failing to enforce a legal agreement attached to planning permission. This is because it is unlikely we will find enough evidence of fault to justify investigating. Mr X has also not suffered significant injustice.