Birmingham City Council (24 023 024)

Statement Closed after initial enquiries Other 31-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with resident’s concerns about vehicles connected to a local business obstructing the road. This is because further investigation would not lead to a different outcome and no worthwhile outcome is achievable by our investigation. We are also satisfied with the Council’s actions.

London Borough of Harrow (25 012 969)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr Y’s vehicle crossover application. This is because we are unlikely to add to the Council’s response, and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.

Surrey County Council (25 017 480)

Statement Closed after initial enquiries Traffic management 31-Mar-2026

Summary: We will not investigate this complaint about traffic management because we are unlikely to add to the Council’s response, and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.

Ashford Borough Council (25 019 675)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2026

Summary: We will not investigate Mr X’s complaint that the Council refused to issue a third parking permit for his household outside of its standard policy. This is because there is insufficient evidence of fault.

London Borough of Waltham Forest (25 021 453)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. The injustice to Mr X is not significant enough to justify us investigating.

London Borough of Barking & Dagenham (25 007 344)

Statement Closed after initial enquiries Other 30-Mar-2026

Summary: We will not investigate this complaint about where the Council positioned a bollard. This is because there is not enough evidence of fault to justify our involvement.

London Borough of Barnet (25 008 117)

Statement Not upheld Highway repair and maintenance 30-Mar-2026

Summary: The Council was not at fault for the way it charged Mrs X for repair works to the highway.

Kent County Council (25 017 670)

Statement Closed after initial enquiries Other 30-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s involvement in a new development which has resulted in the narrowing of a road in his area. There is not enough evidence of Council fault, nor sufficient significant personal injustice caused to him by the matters complained of, to warrant an investigation. We also cannot achieve the outcome he wants from his complaint.

Brighton & Hove City Council (25 018 112)

Statement Closed after initial enquiries Other 30-Mar-2026

Summary: We will not investigate this complaint about how the Council are dealing with electric vehicle charging in the local area. This is because the complaint is late and there are no good reasons to exercise discretion to investigate. The complainant has also not suffered significant personal injustice and it is unlikely we could add to the Council’s response.

Kent County Council (25 018 135)

Statement Closed after initial enquiries Traffic management 30-Mar-2026

Summary: We will not investigate this complaint about the Council’s decision to introduce a temporary speed restriction on a dual carriageway. Mr X has not suffered a significant personal injustice which would warrant our involvement.