Wokingham Borough Council (25 014 021)

Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

Summary: We will not investigate this complaint about entitlement to parking at a property because the courts are better placed to consider the matter.

Lancashire County Council (25 018 457)

Statement Closed after initial enquiries Other 14-Jul-2026

Summary: We will not investigate this complaint about how the Council considered an application for a dropped kerb. This is because there is not enough evidence of fault to justify investigating.

Birmingham City Council (25 020 819)

Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

Summary: We will not investigate this complaint about the actions of the Council’s enforcement agent. This is because there is not enough evidence of fault by the agent to warrant investigation. It is not proportionate to investigate complaint handling issues.

Transport for London (25 024 819)

Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

Summary: We will not investigate this complaint about the Authority’s enforcement action in relation to 11 Penalty Charge Notices. Investigation would not achieve a different or more meaningful outcome, and the courts are best placed to consider compensation claims.

Solihull Metropolitan Borough Council (25 025 806)

Statement Closed after initial enquiries Traffic management 14-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council closing a road crossing. There is insufficient evidence of fault to warrant an investigation.

Royal Borough of Kensington & Chelsea (25 026 164)

Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

Summary: We will not investigate this complaint about the location of a parking bay. The complaint is late and there is no good reason to exercise discretion to investigate it now. We are also unlikely to find fault in the Council’s actions.

Wirral Metropolitan Borough Council (25 026 306)

Statement Closed after initial enquiries Parking and other penalties 14-Jul-2026

Summary: We will not investigate this complaint about the Council failing to properly assess the current usability of Mrs X’s driveway access. This is because there is insufficient evidence of fault by the Council.

Somerset Council (25 026 313)

Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026

Summary: We will not investigate this complaint about the Council saying it is not responsible for maintaining a hedgerow between the highway and the residential area where the complainant lives. There is insufficient evidence of fault in the way the Council has responded to the complainant’s concerns, and we could not achieve the outcome he is seeking.

Central Bedfordshire Council (25 026 477)

Statement Closed after initial enquiries Highway repair and maintenance 14-Jul-2026

Summary: We will not investigate this complaint about the Council’s maintenance of highway drains because it is reasonable for the complainant to go to court.

Rotherham Metropolitan Borough Council (25 027 090)

Statement Upheld Parking and other penalties 14-Jul-2026

Summary: We have upheld Ms X’s complaint about the installation of a dropped kerb at her home. The Council has remedied the injustice to Ms X during its complaint process.