Birmingham City Council (24 015 567)

Statement Closed after initial enquiries Street furniture and lighting 20-Jan-2026

Summary: We will not investigate this complaint about the Council refusing to install bollards outside the complainant’s property. There is insufficient evidence of fault in the way the Council reached its decision.

Birmingham City Council (25 000 568)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2026

Summary: We cannot investigate Ms X’s complaint about Penalty Charge Notices. This is because she asked the Traffic Enforcement Centre at Northamptonshire County Court to consider her case, so it is no longer in our jurisdiction.

London Borough of Bexley (25 012 961)

Statement Closed after initial enquiries Highway repair and maintenance 20-Jan-2026

Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the courts about the matter, who are better placed to consider the complaint.

London Borough of Camden (25 013 661)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2026

Summary: We will not investigate this complaint about several penalty charge notices. This is because it is reasonable to expect Mx Z to use their right of appeal to a tribunal. Also, the Council cancelled one of the PCNs following an appeal by Mx Z. There is no worthwhile outcome achievable by investigating this PCN.

London Borough of Barnet (25 013 852)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because any fault has not caused injustice to the person who complained and there is not enough evidence of fault to justify investigation.

Transport for London (25 023 847)

Statement Closed after initial enquiries Highway repair and maintenance 20-Jan-2026

Summary: We will not investigate Mr B’s complaint that the Authority is taking too long to pay his compensation claim after his car was damaged by a pothole. This is because an investigation would not be a good use of our limited resources.

London Borough of Lambeth (25 009 799)

Statement Closed after initial enquiries Parking and other penalties 19-Jan-2026

Summary: We will not investigate Miss X’s complaint about the information the Council gave her about her not being able to buy an annual parking permit for her property, and about its visitor parking voucher scheme. An investigation into what she was told when she moved in would not achieve a worthwhile outcome. The advice given to Miss X by her housing officer is outside our powers and we cannot investigate it. It has been Miss X’s decision to use the Council’s visitor parking scheme and the cost to her does not stem from Council fault.

Devon County Council (25 011 168)

Statement Closed after initial enquiries Traffic management 19-Jan-2026

Summary: We will not investigate this complaint about a noisy manhole cover outside Miss X’s home. This is because there is insufficient evidence of fault, and the injustice caused to Miss X is not serious enough to warrant an investigation.

Peterborough City Council (25 011 510)

Statement Closed after initial enquiries Highway repair and maintenance 19-Jan-2026

Summary: We will not investigate Miss X’s complaint about the Council’s decision to block a shortcut. There is insufficient evidence of fault to justify investigation.

Essex County Council (25 011 722)

Statement Closed after initial enquiries Traffic management 19-Jan-2026

Summary: We will not investigate Mrs X’s complaint about a roadwork permit. There is insufficient evidence of fault in the way the Council made its decision.