Transport and highways


Recent reports in this category are shown below:

  • Devon County Council (23 018 800)

    Statement Closed after initial enquiries Rights of way 02-Apr-2024

    Summary: We will not investigate this complaint about the Council’s assessment of a public right of way diversion order. There is insufficient evidence of fault which would warrant an investigation.

  • Cornwall Council (23 018 712)

    Statement Closed after initial enquiries Traffic management 02-Apr-2024

    Summary: We will not investigate this complaint about the Council’s proposals for traffic management in the town where the complainant lives. The Council has not yet completed consulting on its proposals, and we do not consider Mr X has suffered a significant personal injustice to justify an investigation.

  • Transport for London (23 018 192)

    Statement Closed after initial enquiries Parking and other penalties 02-Apr-2024

    Summary: We will not investigate Mr X’s complaint about Transport for London’s failure to enforce parking restrictions at a Tube station. This is because the matter does not cause Mr X significant injustice.

  • London Borough of Havering (23 020 764)

    Statement Closed after initial enquiries Parking and other penalties 02-Apr-2024

    Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice as we cannot achieve the outcome the complainant seeks.

  • Royal Borough of Kingston upon Thames (23 018 545)

    Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2024

    Summary: We will not investigate this complaint about water pooling around traffic calming installations and an associated lack of maintenance. It is reasonable to expect the complainant to apply for an order from the court which requires the Council to repair/maintain the highway.

  • Liverpool City Council (23 018 621)

    Statement Closed after initial enquiries Parking and other penalties 01-Apr-2024

    Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice for a bus lane contravention. It is reasonable to expect the complainant to use the alternative court and a tribunal remedies which are available.

  • Buckinghamshire Council (23 019 539)

    Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2024

    Summary: We will not investigate this complaint about highway repair and maintenance because further investigation would not lead to a different outcome and there is not enough evidence of fault to justify investigating.

  • Cheshire East Council (23 020 107)

    Statement Closed after initial enquiries Highway repair and maintenance 31-Mar-2024

    Summary: We will not investigate Mr X’s complaint about damage to his vehicle resulting from a pothole in the road. This is because it would be reasonable for Mr X to make a claim against the Council at court.

  • Transport for London (23 020 376)

    Statement Closed after initial enquiries Parking and other penalties 31-Mar-2024

    Summary: We cannot investigate Mr X’s complaint about two penalty charge notices issued by Transport for London because Mr X has appealed against them to London Tribunals. We will not investigate Mr X’s complaint that Transport for London lost his £25 payment towards the penalty charge notices because the amount is not significant enough to warrant investigation.

  • London Borough of Harrow (23 020 614)

    Statement Closed after initial enquiries Parking and other penalties 31-Mar-2024

    Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council in 2022. This is because Mr X had a right of appeal which it would have been reasonable for him to use and he may apply to the Traffic Enforcement Centre at Northampton County Court to reinstate this right.

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