Transport for London (24 015 697)

Statement Closed after initial enquiries Parking and other penalties 17-Jun-2025

Summary: We will not investigate Mr X’s complaint about the Authority’s actions related to three penalty charge notices and the actions of the Authority’s enforcement officers. We could not add to the Authority’s response and further investigation would be unlikely to lead to a different outcome.

London Borough of Waltham Forest (24 023 471)

Statement Closed after initial enquiries Parking and other penalties 17-Jun-2025

Summary: We cannot investigate this complaint about a Penalty Charge Notice and traffic signs because the complainant appealed to the tribunal.

London Borough of Brent (25 002 393)

Statement Closed after initial enquiries Parking and other penalties 17-Jun-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have followed the statutory process and appealed to the tribunal.

Hertfordshire County Council (25 005 412)

Statement Closed after initial enquiries Highway repair and maintenance 17-Jun-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to take the Council to court.

Hertfordshire County Council (24 022 540)

Statement Closed after initial enquiries Other 16-Jun-2025

Summary: We will not investigate this complaint about the changes made to a dropped kerb. This is because there appears to be insufficient evidence of fault by the Council and we would be unlikely to add to any previous investigation.

London Borough of Southwark (24 023 083)

Statement Closed after initial enquiries Parking and other penalties 16-Jun-2025

Summary: We will not investigate Mr X’s complaint about an increase in the amount of the charges for permits to park in a controlled parking zone. This is because the complaint is late and I have seen no good reasons to exercise our discretion to investigate it.

London Borough of Enfield (24 021 646)

Statement Closed after initial enquiries Parking and other penalties 15-Jun-2025

Summary: We will not investigate this complaint about the Council’s decision to introduce parking restrictions on Mr X’s road. This is because there is not enough evidence of fault for us to challenge the Council’s decision and had Mr X wanted to do so, it would have been reasonable for him to challenge the validity of the parking restrictions at court.

Sheffield City Council (24 022 712)

Statement Closed after initial enquiries Highway repair and maintenance 15-Jun-2025

Summary: We will not investigate this complaint about the Council’s actions after Ms Y reported water coming onto a highway from an adjacent property. This is because the law says we cannot normally investigate a complaint when someone could take the matter to court, and I see no good reason why Ms Y could not pursue her claim there.

London Borough of Bromley (24 023 415)

Statement Closed after initial enquiries Highway repair and maintenance 12-Jun-2025

Summary: We will not investigate Ms X’s complaint the Council poorly resurfaced the highway outside her property. This is because this complaint is late.

Leicester City Council (25 001 505)

Statement Closed after initial enquiries Highway repair and maintenance 12-Jun-2025

Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigation and it is reasonable to expect Mr Y to approach the court if he wishes to pursue the matter, who are better placed to consider the complaint.