Kent County Council (24 011 505)

Statement Closed after initial enquiries Parking and other penalties 03-Dec-2024

Summary: We will not investigate this complaint about the Council’s refusal to review plans it received from a developer and on which its legal agreement including road adoption is based. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is not enough evidence of fault in the Council’s actions. The Council is entitled to rely on the plans provided by the developer. If the developer gave Ms X and the Land Registry different information, this is a matter between Ms X and the developer who sold her the property.

London Borough of Waltham Forest (24 011 511)

Statement Closed after initial enquiries Parking and other penalties 03-Dec-2024

Summary: We will not investigate this complaint about the administrative charge the Council made to Ms X for her car parking permit refund. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Manchester City Council (24 011 702)

Statement Closed after initial enquiries Parking and other penalties 03-Dec-2024

Summary: We will not investigate this complaint about parking provision because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.

Kirklees Metropolitan Borough Council (24 011 778)

Statement Closed after initial enquiries Parking and other penalties 03-Dec-2024

Summary: We will not investigate Mr X’s complaint about the conduct of a traffic warden because we could not add to the Council’s investigation. Mr X also has a right of appeal against the parking penalty he received.

London Borough of Haringey (24 011 999)

Statement Closed after initial enquiries Parking and other penalties 03-Dec-2024

Summary: We will not investigate Miss X’s complaint about the clamping and removal of her vehicle, during which she alleges Council Enforcement Agents caused damage. This is because it would be reasonable for Miss X to take this matter to court. She also has a right of appeal against the original Penalty Charge Notice (PCN) the Council issued.

Colchester City Council (24 012 328)

Statement Closed after initial enquiries Other 03-Dec-2024

Summary: We will not investigate this complaint about the enforcement of parking regulations. This is because any injustice is not significant enough to justify our involvement.

Birmingham City Council (24 012 395)

Statement Closed after initial enquiries Parking and other penalties 03-Dec-2024

Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr Y to appeal to the Traffic Penalty Tribunal and where he has already appealed, we do not have the power to investigate.

Isle of Wight Council (24 013 444)

Statement Closed after initial enquiries Highway repair and maintenance 02-Dec-2024

Summary: We will not investigate this complaint about highway maintenance because it is reasonable to expect Mr Y to approach the court about the issue.

Surrey County Council (24 013 510)

Statement Closed after initial enquiries Other 02-Dec-2024

Summary: We will not investigate Mr X’s complaint about the Council’s failure to appropriately address reports of flooding to his property, and its handling of the matter. Further investigation would not lead to a different outcome.

London Borough of Lambeth (24 013 855)

Statement Closed after initial enquiries Parking and other penalties 02-Dec-2024

Summary: We will not investigate Mr X’s complaint about the Council’s refusal to cancel a Penalty Charge Notice. This is because it is reasonable for him to appeal to a tribunal.