Transport and highways


Recent reports in this category are shown below:

  • Warwickshire County Council (26 004 092)

    Statement Closed after initial enquiries Highway repair and maintenance 18-Aug-2026

    Summary: We will not investigate this complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.

  • Birmingham City Council (26 006 450)

    Statement Closed after initial enquiries Parking and other penalties 18-Aug-2026

    Summary: We will not investigate this complaint about the Council’s refusal of Mr X’s application for an Advisory Disabled Bay Marking. There is insufficient evidence of fault by the Council.

  • Bristol City Council (26 013 623)

    Statement Closed after initial enquiries Parking and other penalties 18-Aug-2026

    Summary: We will not investigate this complaint about the Council refusing to renew a parking permit which was issued in error. This is because there is not enough evidence of fault to justify an investigation.

  • Royal Borough of Kensington & Chelsea (26 013 648)

    Statement Closed after initial enquiries Parking and other penalties 18-Aug-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It was reasonable to expect Mr X to use the statutory representations and appeals procedure. For the rest, we could not add to the investigation the Council has already done.

  • London Borough of Hackney (26 013 659)

    Statement Closed after initial enquiries Parking and other penalties 18-Aug-2026

    Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.

  • London Borough of Bexley (26 013 670)

    Statement Closed after initial enquiries Highway repair and maintenance 18-Aug-2026

    Summary: We will not investigate this complaint about a claim for damage to Mrs X’s car. Mrs X has an alternative legal remedy to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent. It is therefore reasonable to expect Mrs X to use her legal remedy.

  • Essex County Council (25 026 293)

    Statement Closed after initial enquiries Highway repair and maintenance 18-Aug-2026

    Summary: We will not investigate this complaint about highway repair and maintenance because it is reasonable to expect Mr Y to go to court, which is better placed to consider the complaint.

  • West Sussex County Council (26 002 177)

    Statement Closed after initial enquiries Rights of way 17-Aug-2026

    Summary: We will not investigate this complaint about obstructions on a public byway. The court is better placed to deal with the complaint, and it is reasonable to expect Mr X to go to court about the matter.

  • Bristol City Council (26 012 148)

    Statement Closed after initial enquiries Parking and other penalties 17-Aug-2026

    Summary: We will not investigate this complaint about information the Council gave regarding parking permits. There is insufficient evidence of fault by the Council.

  • Transport for London (26 013 538)

    Statement Closed after initial enquiries Parking and other penalties 17-Aug-2026

    Summary: We cannot investigate a complaint about London Tribunals because we have no legal power to investigate its actions. Nor will we investigate a complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.

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