Recent reports in this category are shown below:
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Buckinghamshire Council (25 028 908)
Statement Closed after initial enquiries Rights of way 29-Sep-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled his complaint about a potentially unlawful building on the highway. This is because we have decided any injustice is not significant enough to justify our involvement.
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Essex County Council (26 007 872)
Statement Closed after initial enquiries Parking and other penalties 29-Sep-2026
Summary: We will not investigate this complaint about a dropped kerb extension application. This is because there is not enough evidence of fault to justify investigating.
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Derbyshire County Council (26 017 799)
Statement Closed after initial enquiries Highway repair and maintenance 29-Sep-2026
Summary: We will not investigate Mr X’s complaint about injury he suffered because of poor highway maintenance. Mr X can pursue a claim of negligence through the courts. It is reasonable for Mr X to take the matter to court because only the courts can decide whether the Council was negligent.
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London Borough of Harrow (26 017 863)
Statement Closed after initial enquiries Parking and other penalties 29-Sep-2026
Summary: We will not investigate Mrs X’s complaint about a Penalty Charge Notice for an alleged traffic contravention and the Council’s handling of her complaint. It would be reasonable to expect Mrs X to use the statutory representations and appeals procedure.
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Royal Borough of Greenwich (26 018 004)
Statement Closed after initial enquiries Parking and other penalties 29-Sep-2026
Summary: We cannot investigate Mr X’s complaint about a Penalty Charge Notice for an alleged parking contravention. Mr X has used the statutory representations and appeals procedure and so the law prevents us from investigating. We will not investigate the Council’s handling of Mr X’s complaint because any injustice is not significant enough to warrant our involvement.
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London Borough of Redbridge (26 018 080)
Statement Closed after initial enquiries Highway repair and maintenance 29-Sep-2026
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of a road because it is reasonable for the complainant to go to court.
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Norfolk County Council (26 018 120)
Statement Closed after initial enquiries Parking and other penalties 29-Sep-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for a traffic contravention. There is no worthwhile outcome achievable. Nor will we investigate a separate complaint about the Council’s continued use of a traffic enforcement camera. Any fault alleged by Mr X here has not caused him an injustice.
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London Borough of Newham (26 018 140)
Statement Closed after initial enquiries Parking and other penalties 29-Sep-2026
Summary: We cannot investigate this complaint about the Council’s handling of a court order and refusal to repay Miss X’s enforcement agent and court fees. The Council has appealed the court’s decision, and the law prevents us from investigating complaints about the start of court action or what happens in court.
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Essex County Council (26 006 247)
Statement Closed after initial enquiries Street furniture and lighting 28-Sep-2026
Summary: We will not investigate this complaint about a device fitted to a lamppost near Mr X’s home. There is no worthwhile outcome we can achieve because only the courts can make a judgement on trespass and direct the Council to act.
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Kent County Council (26 006 402)
Statement Closed after initial enquiries Traffic management 28-Sep-2026
Summary: We will not investigate Mr X’s complaint about how the Council managed traffic diverted by nearby roadworks, and its complaint responses. There is insufficient significant injustice to Mr X caused by the matters complained of to justify us investigating. There is not enough evidence that Council fault caused drivers to speed on his road. There is not enough significant injustice to Mr X from the Council’s complaint replies to justify us investigating that issue.