London Borough of Lambeth (25 015 212)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because Miss X used her right of appeal to the Traffic Enforcement Centre. Therefore, her complaint is outside of our jurisdiction. Miss X has not suffered significant injustice in relation to the remaining issues complained about.

Kent County Council (25 015 356)

Statement Closed after initial enquiries Traffic management 03-Mar-2026

Summary: We will not investigate this complaint about a lack of road safety measures in a residential area. This is because we are unlikely to find fault with the Council.

Transport for London (25 015 392)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026

Summary: We will not investigate this complaint about penalty charge notices (PCNs). This is because it is reasonable for Mr X to take court action.

Devon County Council (25 015 451)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026

Summary: We will not investigate this complaint about the Council approving a dropped kerb application and rainwater flooding Mr X’s property. This is mainly because it is reasonable to expect Mr X to take court action.

London Borough of Havering (25 015 474)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026

Summary: We will not investigate this complaint about the Council’s decision to reject Mr X’s vehicle crossing application. This is because the complaint is late and there are no good reasons to exercise discretion to consider it now.

London Borough of Lambeth (25 015 823)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026

Summary: We will not investigate Miss X’s complaint about the Council not issuing her a parking permit. There is insufficient evidence of fault by the Council.

Bristol City Council (25 017 058)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026

Summary: We will not investigate this complaint about Penalty Charge Notices because any fault has not caused injustice to Mr Y.

Transport for London (25 006 750)

Statement Upheld Traffic management 03-Mar-2026

Summary: TfL billed Mr X’s company for journeys it did not make in the low emission zone. An apology, payment to Mr X and a discussion with him about any outstanding incorrect charges is satisfactory remedy for Mr X’s distress and the time and trouble he had to go to.

Transport for London (25 019 836)

Statement Upheld Parking and other penalties 03-Mar-2026

Summary: We will not investigate this complaint about Transport for London’s delay in refunding Mr X’s payment for a penalty charge notice. This is because Transport for London has now refunded the payment and paid Mr X an additional £30 and this provides a suitable remedy for the complaint.

Transport for London (25 020 218)

Statement Closed after initial enquiries Parking and other penalties 03-Mar-2026

Summary: We cannot investigate Mr X’s complaint about a penalty charge notice issued by Transport for London because Mr X has used his right of appeal to London Tribunals. We cannot investigate Mr X’s complaint about Transport for London’s handling of his representations against the penalty charge notice because Mr X has applied to the Traffic Enforcement Centre at Northampton County Court to challenge its escalation of the case.