Transport and highways


Recent reports in this category are shown below:

  • Transport for London (25 008 914)

    Statement Closed after initial enquiries Parking and other penalties 24-Mar-2026

    Summary: We will not investigate this complaint about a penalty charge notice for a congestion charge contravention. This is because it would have been reasonable for Mr X to make representations to Transport for London and appeal to London Tribunals.

  • Transport for London (25 012 753)

    Statement Closed after initial enquiries Street furniture and lighting 24-Mar-2026

    Summary: We will not investigate this complaint about the language used to describe TfL’s e-scooter scheme. This is because an investigation would be unlikely to find fault with TfL’s actions. Further, Mr X has not sustained a personal injustice due to this matter.

  • Plymouth City Council (25 014 661)

    Statement Closed after initial enquiries Parking and other penalties 24-Mar-2026

    Summary: We will not investigate this complaint about the actions and conduct of council officers in relation to the complainant’s telephone call about a penalty charge notice. This is primarily because there is insufficient evidence of fault causing the complainant a significant injustice, and it is reasonable to expect him to contact the Information Commissioner about the Council’s handling of his subject access request.

  • Suffolk County Council (25 018 428)

    Statement Closed after initial enquiries Highway repair and maintenance 24-Mar-2026

    Summary: We will not investigate Mr B’s complaint about the Council’s actions after he reported a large pothole which damaged his vehicle. This is because the courts are in the best position to decide the main issue complained about.

  • London Borough of Lewisham (25 020 012)

    Statement Closed after initial enquiries Parking and other penalties 24-Mar-2026

    Summary: We will not investigate Mr X’s complaint about the Council reissuing his penalty charge notice. This is because it is reasonable for him to challenge the penalty charge notice through the statutory appeals process.

  • Hampshire County Council (25 014 140)

    Statement Closed after initial enquiries Parking and other penalties 23-Mar-2026

    Summary: We will not investigate Mr X’s complaint about the Council not allowing him to have a vehicle crossover at his property and it not dealing with parked vehicles in his road overhanging the pavement. There is not enough evidence of fault by the Council in its crossover decision nor its response to the parking issue to warrant us investigating. There is insufficient injustice to Mr X caused by the parking matter to justify an investigation. We also cannot achieve the outcome Mr X seeks.

  • Rochdale Metropolitan Borough Council (25 020 363)

    Statement Closed after initial enquiries Parking and other penalties 23-Mar-2026

    Summary: We will not investigate Mrs X’s complaint about a penalty charge notice. This is because it would have been reasonable for Mrs X to use her right of appeal.

  • London Borough of Bromley (25 015 551)

    Statement Closed after initial enquiries Parking and other penalties 20-Mar-2026

    Summary: We will not investigate this complaint about how the Council dealt with a vehicle crossover application. This is because it would be reasonable for Mr X to pursue the matter in court. Mr X has also not suffered significant injustice in relation to his complaint about who installed the dropped kerb.

  • City of Doncaster Council (25 026 519)

    Statement Closed after initial enquiries Street furniture and lighting 20-Mar-2026

    Summary: We will not investigate Mr X’s complaint that the Council failed to remove flags from lampposts on the public highway or its decision-making about the matter because there is insufficient evidence of fault.

  • London Borough of Newham (25 028 788)

    Statement Closed after initial enquiries Parking and other penalties 20-Mar-2026

    Summary: We will not investigate this complaint about moving traffic penalty charge notices as part of the complaint is made late and there are not good reasons to investigate now. There is insufficient remaining injustice from the other part of the complaint to justify our further involvement.

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