Devon County Council (24 018 952)

Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025

Summary: We will not investigate Mr X’s complaint about highway maintenance. The courts are better placed to consider it.

Devon County Council (24 019 333)

Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s pavement next to their property causing it water damage. It would not be unreasonable for them to put their case of legal liability for property damage before a court. We also could not achieve the outcomes Mr and Mrs X seek.

West Sussex County Council (24 019 513)

Statement Closed after initial enquiries Traffic management 01-Apr-2025

Summary: We will not investigate this complaint about highway parking and insufficient maintenance of a tree causing damage. This is because there is insufficient evidence of fault which would warrant an investigation, and because it is reasonable to expect Mr X to pursue his damage claim through the Council’s insurers.

London Borough of Haringey (24 019 845)

Statement Closed after initial enquiries Parking and other penalties 01-Apr-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because there is insufficient evidence of fault and injustice.

Durham County Council (24 020 357)

Statement Closed after initial enquiries Other 01-Apr-2025

Summary: We will not investigate this complaint the Council are liable for the costs of damage caused to an unattended motor vehicle. This is because the courts are better suited to decide liability for damaged property and it would be reasonable for Miss X to pursue any claim through the Council’s insurers or the courts if necessary.

Staffordshire County Council (24 020 703)

Statement Closed after initial enquiries Highway repair and maintenance 01-Apr-2025

Summary: We will not investigate Miss X’s complaint that she suffered personal injury because she said the Council failed to grit a public path. This is because Miss X could submit a claim against the Council’s insurers and, if the claim is rejected, ultimately take the matter to court.

Wakefield City Council (24 021 150)

Statement Closed after initial enquiries Parking and other penalties 01-Apr-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice. Miss X had the right to formally challenge it and appeal to the tribunal and it would be reasonable to expect her to have used that right. There is not enough evidence of fault in the Council’s actions to warrant further investigation.

Southampton City Council (24 019 995)

Statement Closed after initial enquiries Street furniture and lighting 31-Mar-2025

Summary: We will not investigate this complaint about the siting of a bus stop. This is because the complaint is late without good reasons to exercise discretion to investigate it now.

Barnsley Metropolitan Borough Council (24 020 006)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025

Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a parking permit. There is not enough evidence of fault by the Council to warrant an investigation by us.

London Borough of Lewisham (24 020 542)

Statement Closed after initial enquiries Parking and other penalties 31-Mar-2025

Summary: We cannot investigate this complaint about Penalty Charge Notices because Mr Y has already used his right to appeal to the Traffic Enforcement Centre.