Hertfordshire County Council (25 024 164)

Statement Closed after initial enquiries Rights of way 21-Jul-2026

Summary: We will not investigate Mrs X’s complaint the Council refused her application for a dropped kerb. There is insufficient remaining injustice to warrant an investigation.

London Borough of Hammersmith & Fulham (25 026 469)

Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

Summary: We cannot investigate this complaint about the lack of disabled parking provision on Ms Y’s estate. This is because the law says we cannot investigate complaints about the provision or management of social housing by a Council acting as a landlord.

Northumberland County Council (25 026 662)

Statement Closed after initial enquiries Other 21-Jul-2026

Summary: We will not investigate Mr X’s complaint the Council failed to consider its duties under the Equality Act 2010 when providing its parking disc scheme. There is not enough evidence of fault by the Council to justify investigating. Also, we cannot decide whether the Council has breached the Equality Act, so it is reasonable to expect Mr X to raise the matter in court.

City of Bradford Metropolitan District Council (25 027 246)

Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

Summary: We will not investigate this complaint about enforcement of Penalty Charge Notices. This is because there is not enough evidence of fault to justify investigating.

Hampshire County Council (25 028 698)

Statement Upheld Parking and other penalties 21-Jul-2026

Summary: We will not investigate this complaint about the Council’s handling of a request for new road markings. This is because there is not enough evidence of significant injustice and an investigation by us would not lead to a different outcome.

Essex County Council (25 028 935)

Statement Closed after initial enquiries Other 21-Jul-2026

Summary: We will not investigate this complaint about how the Council considered an application for a dropped kerb. There is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.

Northumberland County Council (25 030 794)

Statement Closed after initial enquiries Street furniture and lighting 21-Jul-2026

Summary: We will not investigate this complaint about the Council removing a stepped path and handrail near Mrs X’s property. This is because there is insufficient evidence of fault by the Council.

Cheshire East Council (26 004 236)

Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026

Summary: We will not investigate this complaint about highway repair and maintenance because it is reasonable to expect Mr Y to approach the courts who are better placed to consider the complaint.

Solihull Metropolitan Borough Council (26 006 775)

Statement Closed after initial enquiries Parking and other penalties 21-Jul-2026

Summary: We will not investigate this complaint about how the Council handled a request for information. This is because there is another body better placed to handle this complaint. We will also not investigate the Council’s complaint handling. It is not a good use of public resources to investigate how the Council dealt with this complaint.

Herefordshire Council (26 007 092)

Statement Closed after initial enquiries Highway repair and maintenance 21-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to comply with its obligations under the Highways Act 1980. This is because it would be reasonable for Mr X to serve notice on the Council under S56 of the Act and take the matter to court.