Elmbridge Borough Council (25 014 748)

Statement Closed after initial enquiries Street furniture and lighting 21-Apr-2026

Summary: We will not investigate this complaint about the Council removing posts placed in the highway verge which it says is Council land. It is reasonable for Mr X to seek a legal remedy if he claims the land on which he placed posts is his own land. We cannot determine disputes about boundaries and this is a civil matter.

Cherwell District Council (25 018 909)

Statement Closed after initial enquiries Traffic management 21-Apr-2026

Summary: We will not investigate this complaint about the Council’s waste lorries collecting waste from a private road as there is insufficient evidence of the complainant having been caused an injustice significant enough to warrant our further involvement.

Kent County Council (25 018 958)

Statement Closed after initial enquiries Traffic management 21-Apr-2026

Summary: We will not investigate this complaint about the Council’s agreement to changes to a local road which Mr X believes are unsafe. The Council has taken steps to mitigate the risks identified by a road safety audit and it is unlikely that further investigation will achieve significantly more for Mr X.

Trafford Council (25 019 302)

Statement Closed after initial enquiries Parking and other penalties 21-Apr-2026

Summary: We cannot investigate this complaint about the adequacy of the Council’s signs warning of a red-route restriction. This is because Mr X’s injustice stems from a penalty charge notice issued by the Council and he has used his right of appeal to challenge this.

Leeds City Council (25 019 312)

Statement Closed after initial enquiries Parking and other penalties 21-Apr-2026

Summary: We will not investigate this complaint about how the Council dealt with a request for a replacement parking permit. Any injustice is not significant enough to justify our involvement.

London Borough of Brent (25 019 423)

Statement Closed after initial enquiries Parking and other penalties 21-Apr-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because Miss X has used her right to apply to the Traffic Enforcement Centre to submit a statutory declaration out of time.

Portsmouth City Council (25 017 178)

Statement Closed after initial enquiries Other 21-Apr-2026

Summary: We will not investigate this complaint about public transport because there is not enough evidence of fault to justify investigating.

Devon County Council (25 019 817)

Statement Closed after initial enquiries Highway repair and maintenance 21-Apr-2026

Summary: We will not investigate Mr X’s complaint about two phone calls with a Council officer. This is because it is unlikely a further investigation by this office could add to the response already provided via the Council’s own investigation of the first phone call. We will not investigate Mr X’s complaint about the second phone call because it has not yet been considered via the Council’s complaints procedure.

Lancashire County Council (25 020 022)

Statement Closed after initial enquiries Highway repair and maintenance 21-Apr-2026

Summary: We will not investigate this complaint about the width of cycle lanes along roads Dr X uses. There is not enough evidence of fault by the Council to justify our involvement.

Transport for London (25 020 203)

Statement Closed after initial enquiries Traffic management 21-Apr-2026

Summary: We cannot investigate this complaint about road signage because the complaint is late and there is no good reason to exercise discretion to investigate it now.