Birmingham City Council (25 004 814)

Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025

Summary: We will not investigate this complaint about Penalty Charge Notices because we are satisfied with the actions an organisation has taken, and further investigation would not lead to a different outcome.

Wakefield City Council (25 004 912)

Statement Closed after initial enquiries Street furniture and lighting 02-Sep-2025

Summary: We will not investigate this complaint about the brightness of street lighting because it is late without good reason to exercise discretion to investigate it now.

Lincolnshire County Council (25 006 059)

Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025

Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mrs X to have appealed against it using the appeal procedure provided in law.

Thanet District Council (25 006 876)

Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025

Summary: We will not investigate this complaint about changes to the car parking policy for blue badge holders. This is because there is insufficient evidence of fault by the Council.

Birmingham City Council (25 009 554)

Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.

Manchester City Council (24 012 434)

Statement Upheld Parking and other penalties 01-Sep-2025

Summary: Mr X complained about the Council’s decision to refuse his 2024 application to extend his dropped kerb. The Council accepted it did not consider all the circumstances relevant to Mr X’s application. It agreed to approve Mr X’s application and pay a financial remedy for Mr X’s avoidable frustration and time and trouble.

Transport for London (25 004 124)

Statement Closed after initial enquiries Parking and other penalties 01-Sep-2025

Summary: We will not investigate this complaint about Penalty Charge Notices because we are satisfied with the actions the Authority has taken and further investigation would not lead to a different outcome.

Gloucestershire County Council (25 008 110)

Statement Closed after initial enquiries Highway repair and maintenance 01-Sep-2025

Summary: We will not investigate this complaint about damage to Mrs X’s car from hitting a pothole in the road. This is because it is reasonable for Mrs X to pursue her claim for repair costs through the courts.

Southend-on-Sea City Council (25 008 752)

Statement Closed after initial enquiries Parking and other penalties 01-Sep-2025

Summary: We will not investigate this complaint about an increase in the price of visitor parking permits. This is because there is insufficient evidence of fault by the Council and we could not achieve the outcome the complainant wants.

Birmingham City Council (25 009 445)

Statement Closed after initial enquiries Parking and other penalties 01-Sep-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it is a late complaint and because the complainant could have appealed to the tribunal.