Transport and highways


Recent reports in this category are shown below:

  • Royal Borough of Greenwich (25 011 813)

    Statement Closed after initial enquiries Parking and other penalties 06-Jan-2026

    Summary: We will not investigate this complaint about a refused vehicle crossover application because there is not enough evidence of fault to justify investigation.

  • Leicestershire County Council (25 013 623)

    Statement Closed after initial enquiries Traffic management 06-Jan-2026

    Summary: We will not investigate Mr X’s complaint about the Council carrying out repairs on a road. This is because there is insufficient evidence of fault by the Council and the injustice Mr X has experienced is not significant enough to warrant an investigation. We also would not be able to add to the Council’s previous response.

  • Salford City Council (25 015 294)

    Statement Closed after initial enquiries Parking and other penalties 06-Jan-2026

    Summary: We cannot investigate this complaint about a parking penalty charge notice as Mr X appealed to the independent tribunal and the matter is therefore no longer within our remit.

  • London Borough of Barnet (25 010 641)

    Statement Closed after initial enquiries Traffic management 06-Jan-2026

    Summary: We will not investigate Mrs X’s complaint about how the Council put in double yellow line parking restrictions near her property. There is not enough evidence of Council fault, nor sufficient significant personal injustice caused to Mrs X by the matters complained of, to warrant us investigating.

  • West Sussex County Council (25 012 492)

    Statement Upheld Parking and other penalties 05-Jan-2026

    Summary: We will not investigate this complaint about a dropped kerb application because we are satisfied with the actions the Council proposes to take.

  • South Kesteven District Council (25 013 284)

    Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026

    Summary: We will not investigate this complaint about a penalty charge notice. This is because Mr X has the right to appeal to a tribunal, and it is reasonable to expect him to have used this.

  • Westminster City Council (25 015 607)

    Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026

    Summary: We cannot investigate this complaint about a parking ticket. This is because the complainant has used his right to submit a witness statement to the Traffic Enforcement Centre.

  • Shropshire Council (25 016 362)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2026

    Summary: We will not investigate Mr X’s complaint that the Council failed to maintain the road level and drainage, leading to damage to his property. This is because it is reasonable for Mr X to pursue any claim for repair costs through the court.

  • Royal Borough of Kingston upon Thames (25 021 385)

    Statement Closed after initial enquiries Parking and other penalties 05-Jan-2026

    Summary: We will not investigate Dr C’s complaint about a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Dr C to put in formal representations, and if needed, appeal to London Tribunals.

  • Buckinghamshire Council (25 021 657)

    Statement Closed after initial enquiries Highway repair and maintenance 05-Jan-2026

    Summary: We will not investigate Mrs B’s complaint that she broke her ankle after tripping on a damaged pavement. This is because it is reasonable for Mrs B to pursue her compensation claim by taking the Council to court.

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