Decision search
Your search has 57133 results
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Staffordshire County Council (25 026 810)
Statement Closed after initial enquiries Other 27-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s call handling. This is because any injustice is not significant enough to justify our involvement. Also, we consider there would be no worthwhile outcome from further investigation.
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London Borough of Southwark (25 027 799)
Statement Closed after initial enquiries Council tax 27-Apr-2026
Summary: We will not investigate this complaint about Mr X’s council tax. It is reasonable to expect Mr X to use his right of appeal to the Valuation Tribunal.
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East Riding of Yorkshire Council (25 028 014)
Statement Closed after initial enquiries Other 27-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s complaint about the conduct of a Council staff. This is because the Council has not yet completed all three stages of the statutory children’s complaint procedure, and it would be reasonable to allow it to do so.
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Transport for London (25 030 962)
Statement Closed after initial enquiries Parking and other penalties 27-Apr-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice issued for a moving traffic contravention. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Haringey (25 031 777)
Statement Closed after initial enquiries Parking and other penalties 27-Apr-2026
Summary: We will not investigate Miss X’s complaint about a penalty charge notice. Miss X had a right of appeal which it would have been reasonable for her to use.
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Cheshire East Council (25 031 832)
Statement Closed after initial enquiries Rights of way 27-Apr-2026
Summary: We will not investigate this complaint about the Council failing to properly consider the evidence Mr X provided about safety conditions of a public right of way. This is because it is reasonable for him to pursue the matter at court. In any event, the injustice Mr X claims to have experienced is not significant enough to warrant our involvement.
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Essex County Council (26 001 095)
Statement Closed after initial enquiries Highway repair and maintenance 27-Apr-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.
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Wirral Metropolitan Borough Council (26 001 214)
Statement Closed after initial enquiries Highway repair and maintenance 27-Apr-2026
Summary: We will not investigate this complaint about a council road surfacing programme. There is insufficient evidence of any significant personal injustice to Mr X caused by the Council’s actions which would warrant an investigation.
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Reading Borough Council (26 001 244)
Statement Closed after initial enquiries Parking and other penalties 27-Apr-2026
Summary: We will not investigate this complaint about the enforcement of a Penalty Charge Notice. It is reasonable to expect the complainant to apply to the Traffic Enforcement Centre to seek to regain their appeal rights, and then to appeal to a tribunal.
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Slough Borough Council (26 001 374)
Statement Closed after initial enquiries Council tax 27-Apr-2026
Summary: We will not investigate Miss X’s complaint that the Council failed to apply for her council tax discount. It was reasonable for her to use her right of appeal to the Valuation Tribunal.