Decision search
Your search has 54124 results
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Essex County Council (25 007 487)
Statement Closed after initial enquiries Transport 23-Oct-2025
Summary: We will not investigate Mr X’s complaint about an unsuccessful application for a blue badge. This is because there is not enough evidence of fault to justify an investigation.
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Cumberland Council (25 007 594)
Statement Closed after initial enquiries Safeguarding 23-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council not properly addressing his neighbour’s care and support needs and not taking appropriate action to address their anti-social behaviour. This is because there is insufficient evidence of fault by the Council, a further investigation would not lead to a different outcome and Mr X does not have consent to complain on behalf of his neighbour.
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Walsall Metropolitan Borough Council (25 007 949)
Statement Closed after initial enquiries Other 23-Oct-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant had the right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.
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London Borough of Camden (25 008 408)
Statement Closed after initial enquiries Allocations 23-Oct-2025
Summary: We will not investigate this complaint about how the Council considered Ms X’s housing priority. There is not enough evidence of fault and significant injustice to justify an investigation.
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Buckinghamshire Council (25 008 435)
Statement Closed after initial enquiries Child protection 23-Oct-2025
Summary: We will not investigate Mr X’s complaint about the allocated social worker on his child’s case. We cannot consider complaints about matters which are, or have been, subject to court proceedings. There is no sign of fault in the Council’s decision not to consider his complaint about the social worker further until the proceedings have concluded.
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London Borough of Merton (25 008 581)
Statement Closed after initial enquiries Parking and other penalties 23-Oct-2025
Summary: We will not investigate Miss X’s complaint about a Penalty Charge Notice. This is because she could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Miss X to have followed this process.
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London Borough of Lambeth (25 009 140)
Statement Closed after initial enquiries Parking and other penalties 23-Oct-2025
Summary: We cannot investigate this complaint about two penalty charge notices because the complainant has used her right to submit a witness statement to the Traffic Enforcement Centre. We therefore have no power to consider the complaint.
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Essex County Council (25 005 721)
Statement Upheld Special educational needs 23-Oct-2025
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Essex County Council (25 006 257)
Statement Upheld Special educational needs 23-Oct-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Reading Borough Council (25 006 368)
Statement Closed after initial enquiries Parking and other penalties 23-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to issue her a penalty charge notice. This is because Ms X could have appealed to the tribunal about the matter.