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  • North Northamptonshire Council (25 021 121)

    Statement Closed after initial enquiries Enforcement 27-Apr-2026

    Summary: We will not investigate this complaint about the Council’s handling of a planning application and subsequent development. This is because there is not enough evidence of fault to justify an investigation.

  • Rushcliffe Borough Council (25 021 699)

    Statement Closed after initial enquiries Planning applications 27-Apr-2026

    Summary: We will not investigate this complaint about a planning application because an appeal to Planning Inspector was exercised.

  • London Borough of Southwark (25 021 703)

    Statement Closed after initial enquiries Council tax 27-Apr-2026

    Summary: We will not investigate this complaint about enforcement of Council Tax arrears. This is because there is not enough evidence of fault to warrant our involvement.

  • Southampton City Council (25 021 716)

    Statement Closed after initial enquiries Other 27-Apr-2026

    Summary: We cannot investigate this complaint about an application for a dropped kerb. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

  • South Tyneside Metropolitan Borough Council (25 018 762)

    Statement Closed after initial enquiries Other 27-Apr-2026

    Summary: We will not investigate this complaint about the poor care the Council accepted it provided to Miss X’s late father Mr Y in 2023 and 2024. We could not add significantly to the Council’s own findings, or deliver the outcome Miss X is seeking in determining whether there was negligence, and if compensation should be paid.

  • Leeds City Council (25 018 895)

    Statement Closed after initial enquiries Fostering 27-Apr-2026

    Summary: We will not investigate Mrs X’s complaint about a family assessment as we are unlikely to achieve more than the Council’s complaint process. We will not investigate what might happen in two years’ time.

  • Bournemouth, Christchurch and Poole Council (25 018 982)

    Statement Closed after initial enquiries Child protection 27-Apr-2026

    Summary: We will not investigate part of Mr X’s complaints about the Council’s response to his Subject Access Request and right to rectification because the Information Commissioner is better suited to consider the matter. We will not investigate Mr X’s concerns about how the Council considered his evidence relating to a safeguarding concern because the Council addressed the issues through its complaints handling and an investigation is unlikely to achieve anything further. We will not investigate information shared with the Children and Family Court Advisory and Support Service because the issue was likely considered during court proceedings.

  • London Borough of Camden (25 019 001)

    Statement Closed after initial enquiries Antisocial behaviour 27-Apr-2026

    Summary: We will not investigate Mr X’s complaint about antisocial behaviour outside his flat. There is insufficient evidence of fault to justify an investigation.

  • HC-One No.2 Limited (25 019 021)

    Statement Upheld Residential care 27-Apr-2026

    Summary: We will not investigate Mrs X’s complaint about the Care Home providing poor care to her late father, Mr Y. This is because we could not add to the Care Provider’s investigation and a further investigation would not lead to a different outcome. It accepted fault and offered a remedy which was appropriate.

  • London Borough of Hackney (25 019 052)

    Statement Closed after initial enquiries Child protection 27-Apr-2026

    Summary: We will not investigate X’s complaints about inaccuracies in a social work report because the Information Commissioner is better suited to consider the matter. We will not investigate X’s complaints about the decision to place their children on a child protection plan or the conduct of a social worker and conference chair because an investigation is unlikely to achieve any meaningful outcome. We will not investigate the remainder because the tests in our Assessment Code are not met.

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