Decision search
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Statement Upheld Special educational needs 05-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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City of Bradford Metropolitan District Council (24 005 478)
Statement Closed after initial enquiries Disabled children 05-Sep-2024
Summary: We will not investigate X’s complaint about damage caused to a family home. The courts are better suited to decide liability.
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London Borough of Croydon (24 001 103)
Statement Closed after initial enquiries Allocations 05-Sep-2024
Summary: We will not investigate this complaint about the Council’s actions while Mrs X was homeless. The complaint is late without good enough reason to pursue it now. Any review is unlikely to have changed the housing register priority. Mrs X could reasonably have used her right to go to court about the delay completing the suitability review and the result of that review. Compensation is properly a matter for the courts, not for us.
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Gloucestershire County Council (24 005 763)
Statement Closed after initial enquiries Special educational needs 05-Sep-2024
Summary: We will not investigate this complaint about fault in the process of assessing the complainant’s son’s education, health and care needs. This is because the law prevents us from investigating matters relating to the content of the Education Health and Care Plan, and our intervention would not add anything to the apology the Council has already made for the delay on its part.
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Luton Borough Council (24 006 217)
Statement Closed after initial enquiries Transport 05-Sep-2024
Summary: We will not investigate this complaint about the Council turning down Mr X’s application for a disabled person’s parking permit. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no evidence of fault in how the Council reached its decision.
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Southampton City Council (24 006 442)
Statement Closed after initial enquiries Looked after children 05-Sep-2024
Summary: We will not investigate this complaint about the alleged neglect of Mrs X’s child in foster care. The matters complained of are not separable from matters that have been subject to court action by Mrs X since the child was first taken into Council care several years ago. As the child is now approaching adulthood and the current court order will soon lapse, only a court could resolve any dispute about their care.
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Bolsover District Council (24 005 826)
Statement Closed after initial enquiries Other 05-Sep-2024
Summary: We will not investigate this complaint about the Council’s actions with regard to an empty property. We cannot investigate complaints about how councils spend public resources which affects all or most of the residents of their areas. There is insufficient evidence of any significant personal injustice to Mr X caused by the Council’s actions.
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Lancashire County Council (24 005 437)
Statement Closed after initial enquiries Alternative provision 04-Sep-2024
Summary: We cannot investigate this complaint about the Council failing to make educational provision for Ms X’s child. Where a parent appeals against an Educational Health and Care Plan, a court judgement prevents us considering what educational provision is made for the child from the date of issue until the date of the Tribunal decision.
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Durham County Council (24 007 815)
Statement Closed after initial enquiries Councillor conduct and standards 04-Sep-2024
Summary: We will not investigate this complaint about standard committees because there is not enough evidence of fault to justify investigating and any injustice is not significant enough to justify our involvement.
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London Borough of Havering (24 008 046)
Statement Closed after initial enquiries School admissions 04-Sep-2024
Summary: We will not investigate Ms X’s complaint about a Council’s school admissions appeal panel’s decision as it is unlikely we would find fault.