South Gloucestershire Council (24 021 429)

Category : Other Categories > Other

Decision : Closed after initial enquiries

Decision date : 29 Apr 2025

The Ombudsman's final decision:

Summary: We will not investigate this complaint about Mr X’s contact with his children. Mr X has started court action, so we have no power to investigate the complaint.

The complaint

  1. Mr X complains about the Council’s actions when considering Mr X’s contact with his children/ He says it withheld and redacted key safeguarding information.

Back to top

The Ombudsman’s role and powers

  1. We cannot investigate a complaint if someone has started court action about the matter. (Local Government Act 1974, section 26(6)(c), as amended)

Back to top

How I considered this complaint

  1. I considered information provided by Mr X and the Council.
  2. I considered the Ombudsman’s Assessment Code.

Back to top

Final decision

  1. We will not investigate Mr X’s complaint because he has confirmed he has started court action. They matter is therefore outside our jurisdiction.

Back to top

Investigator's decision on behalf of the Ombudsman

Print this page

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Privacy settings