Decision search
Your search has 51456 results
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East Sussex County Council (24 005 496)
Statement Closed after initial enquiries Other 08-Sep-2024
Summary: We will not investigate Ms X’s complaint about the accuracy of a report completed by the Council. This is because Ms X can take the matter to the Information Commissioner’s Office, which is better placed to consider this complaint.
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Our Lady & St. Swithins Primary School (24 005 593)
Statement Closed after initial enquiries School admissions 08-Sep-2024
Summary: We will not investigate this complaint about an unsuccessful school admission appeal. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The School has now offered the complainant’s child a place and so there is nothing further we could achieve.
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West Sussex County Council (24 005 598)
Statement Closed after initial enquiries Charging 08-Sep-2024
Summary: We will not investigate this complaint about financial assessment for adult social care fees. The Council’s valuation of a share in a property is in dispute. The Council must get a professional valuation, which it did. There is therefore not enough evidence of fault to justify investigation. The Ombudsman cannot settle the dispute over the property valuation and cannot achieve the outcomes the complainant seeks.
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London Borough of Camden (24 005 746)
Statement Closed after initial enquiries Parking and other penalties 08-Sep-2024
Summary: We cannot investigate this complaint about the allocation of parking permits as we do not have the legal remit to do so.
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Statement Closed after initial enquiries Parking and other penalties 08-Sep-2024
Summary: We will not investigate this complaint about the Council’s introduction of a permit parking scheme. There is insufficient evidence of fault which would warrant an investigation.
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Hertfordshire County Council (24 005 771)
Statement Closed after initial enquiries Child protection 08-Sep-2024
Summary: We cannot investigate this complaint about alleged inaccuracies in Council evidence and alleged lying in court. The matters complained of are not separable from matters that either were or could have been raised during court action. Any continuing dispute about parental fitness would be for a court to decide.
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Statement Closed after initial enquiries School transport 08-Sep-2024
Summary: We will not investigate this complaint about home to school transport. There is insufficient evidence of fault to warrant an investigation.
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Essex County Council (24 005 740)
Statement Upheld Special educational needs 08-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Calderdale Metropolitan Borough Council (23 020 803)
Statement Upheld Assessment and care plan 08-Sep-2024
Summary: Mx D complains the Council failed to meet their housing and social care needs when they were homeless. They said, as a result they experienced distress and had a loss of care support. We found the Council’s Housing and Adult Social Care teams caused delays and faults in its processes. The Council will apologise and make payment to acknowledge the injustice Mx D experienced.
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Sheffield City Council (24 006 443)
Statement Closed after initial enquiries Other 08-Sep-2024
Summary: We will not investigate this complaint about a delay by the Council in responding to the complainant’s questions and its decision not to pay compensation. This is because there is insufficient evidence of fault causing injustice.