Children's care services


Recent reports in this category are shown below:

  • Calderdale Metropolitan Borough Council (25 024 258)

    Statement Closed after initial enquiries Child protection 11-Aug-2026

    Summary: We will not investigate Mrs X’s complaint about enquiries made by the Council’s Local Authority Designated Officer because there is insufficient evidence of fault.

  • Hampshire County Council (25 024 351)

    Statement Closed after initial enquiries Child protection 11-Aug-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s child protection investigation because the tests in our Assessment Code are not met.

  • Dudley Metropolitan Borough Council (25 024 683)

    Statement Closed after initial enquiries Child protection 11-Aug-2026

    Summary: We cannot investigate part of Miss X’s complaint about an injury she said her child sustained while at school because the law says we cannot investigate this type of complaint. We will not investigate Miss X’s complaint about the Local Authority Designated Officer’s decision not to investigate the matter because there is insufficient evidence of fault.

  • Kirklees Metropolitan Borough Council (25 024 715)

    Statement Closed after initial enquiries Child protection 11-Aug-2026

    Summary: We will not investigate Mr X's complaint about the Council's handling of safeguarding allegations against him. This is because further investigation is unlikely to lead to a different outcome.

  • Surrey County Council (26 011 176)

    Statement Upheld Other 11-Aug-2026

    Summary: We have upheld Mr X’s complaint because the Council delayed consider his complaint at stage three of the Children’s Statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • London Borough of Lewisham (25 004 370)

    Statement Upheld Looked after children 10-Aug-2026

    Summary: We have upheld Miss X’s complaint because the Council delayed considering this under the statutory children’s complaints process. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Miss X.

  • Wigan Metropolitan Borough Council (25 011 899)

    Statement Closed after initial enquiries Child protection 10-Aug-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s management of a section 47 investigation. This is because an investigation would be unlikely to find fault with the Council’s actions.

  • Somerset Council (25 025 572)

    Statement Closed after initial enquiries Child protection 10-Aug-2026

    Summary: We cannot investigate part of Ms X’s complaint about the Council’s historic child protection actions in the mid-1990s because it relates to matters considered by a court. We will not investigate most of Ms X’s complaint about this because it is late. We will not investigate the Council’s handling of Ms X’s personal data because the Information Commissioner’s Office is better suited. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.

  • Stockport Metropolitan Borough Council (25 028 997)

    Statement Closed after initial enquiries Adoption 10-Aug-2026

    Summary: We will not investigate Mrs X’s complaint about the Council's 2024 decision not to consider or assess her as a potential adopter for a child she was fostering. The complaint is late and there are no good reasons to exercise discretion to consider it now.

  • Reading Borough Council (26 012 932)

    Statement Closed after initial enquiries Other 10-Aug-2026

    Summary: We will not investigate X’s complaint that a social worker has failed to respond to his emails. This is because any injustice to X is not significant enough to justify our further involvement.

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