Liverpool City Council (25 027 068)

Statement Closed after initial enquiries Child protection 22-Sep-2026

Summary: We will not investigate this complaint about safeguarding failures. This is because the complaint is late and there are no good reasons Miss X did not bring this complaint to us sooner.

Stoke-on-Trent City Council (25 031 973)

Statement Closed after initial enquiries Other 22-Sep-2026

Summary: We will not investigate Mr X’s complaint about advice a social worker gave his tenants because we cannot achieve the outcome he wants from his complaint.

City of Wolverhampton Council (25 024 473)

Statement Closed after initial enquiries Looked after children 22-Sep-2026

Summary: We will not investigate Ms X’s complaint the Council gave her incorrect advice as a Care Leaver, resulting in debt. This is because the complaint is late and there are no good reasons why it could not have been brought to us sooner.

Oxfordshire County Council (25 024 574)

Statement Closed after initial enquiries Child protection 22-Sep-2026

Summary: We cannot investigate this complaint about the Council’s actions in its child protection involvement of Mrs X’s child, because matters are subject to ongoing care proceedings. Additionally, there is not enough evidence of fault in the Council’s complaint handling to justify our involvement.

Kent County Council (25 026 523)

Statement Closed after initial enquiries Looked after children 22-Sep-2026

Summary: We will not investigate this complaint about the Council’s administration of the grammar school test as part of the school admission process. This is because it would have been reasonable for the complainant to pursue the matter by way of an appeal.

Barnsley Metropolitan Borough Council (25 026 659)

Statement Closed after initial enquiries Child protection 22-Sep-2026

Summary: We will not investigate this complaint about how the Local Authority Designated Officer (LADO) dealt with a safeguarding concern about Ms X. This is because there is not enough evidence of fault in the Council’s decision making and we cannot achieve the outcomes Ms X wants.

London Borough of Barnet (26 015 936)

Statement Closed after initial enquiries Child protection 22-Sep-2026

Summary: We cannot investigate this complaint about the Council’s contact with X’s family. This is because the matters complained about are already part of family court proceedings and the law does not allow us to investigate what happens in court.

West Northamptonshire Council (26 016 357)

Statement Closed after initial enquiries Other 22-Sep-2026

Summary: We will not investigate this complaint about the Council’s refusal to accept Mr X’s complaint under the children’s statutory complaint procedure. There is not enough evidence of fault in the Council’s decision-making to warrant our involvement.

London Borough of Barnet (26 016 549)

Statement Closed after initial enquiries Other 22-Sep-2026

Summary: We will not investigate this complaint about the Council’s refusal to consider Miss X’s complaint under the children’s statutory complaint procedure. There is not enough evidence of fault by the Council to warrant our involvement.

London Borough of Sutton (26 016 844)

Statement Closed after initial enquiries Other 22-Sep-2026

Summary: We cannot investigate this complaint about the Council’s actions relating to an assessment it carried out in 2020. This is because the matters complained about are not separable from court proceedings that have already happened or are ongoing and could reasonably be raised in court.