Recent reports in this category are shown below:
-
Hertfordshire County Council (25 023 542)
Statement Closed after initial enquiries Other 01-Sep-2026
Summary: We will not investigate Ms X and Mr Y’s complaint because there is not enough evidence of fault in the Council’s decision not to respond to their concerns to justify an investigation.
-
London Borough of Harrow (25 024 367)
Statement Closed after initial enquiries Child protection 01-Sep-2026
Summary: We cannot investigate Miss X’s complaint about children services matters which are not separable from court proceedings. The Information Commission and Social Work England are better placed to consider other aspects of her complaint. We are unlikely to find fault in the Council’s decisions to hold child protection plans.
-
Bath and North East Somerset Council (25 026 046)
Statement Closed after initial enquiries Child protection 01-Sep-2026
Summary: We will not investigate this complaint about the Council’s involvement in Mr X’s case when he was a child in the 1980s and 1990s. We could not carry out a fair investigation due to the passage of time. There is insufficient evidence of fault in the Council’s decision in 2024 not to investigate Mr X’s complaint.
-
Royal Borough of Kensington & Chelsea (25 026 162)
Statement Upheld Other 01-Sep-2026
Summary: We will not investigate this complaint about how the Council engaged with Ms X during the child in need process. This is because the Council’s actions are sufficient to remedy any injustice and further investigation would not lead to a different outcome.
-
Statement Closed after initial enquiries Looked after children 01-Sep-2026
Summary: We will not investigate this complaint about the care of a looked after child because there is not enough evidence of fault to justify an investigation.
-
Kent County Council (25 020 924)
Statement Upheld Other 31-Aug-2026
Summary: We will not investigate this complaint about delay in the Council’s handling of a complaint about child protection. The Council has agreed to make a symbolic payment to Mr X and complete the complaint process without further delay. We consider this to be a suitable resolution.
-
Liverpool City Council (26 013 918)
Statement Closed after initial enquiries Child protection 31-Aug-2026
Summary: We will not investigate this complaint about the Council’s children’s services involvement with X’s family. This is because we cannot achieve the outcome that X is seeking.
-
Statement Closed after initial enquiries Other 31-Aug-2026
Summary: We cannot investigate this complaint about the actions of a social worker. The law prevents us from investigating complaints about the start of court action or what happened in court.
-
City of Wolverhampton Council (26 000 859)
Statement Closed after initial enquiries Child protection 28-Aug-2026
Summary: We cannot investigate this complaint about the Council’s actions relating to the care of the complainant’s children. This is because the actions were in the course of, or related to, public law proceedings.
-
Kingston Upon Hull City Council (25 030 943)
Statement Closed after initial enquiries Other 27-Aug-2026
Summary: We will not investigate this complaint about the Council's handling of a referral for support services and Mr X's involvement in services provided to his child. This is because the Council has already investigated and remedied the fault it identified, and there is not enough evidence of fault to justify further investigation.