Essex County Council (25 004 218)

Statement Closed after initial enquiries Disabled children 18-Nov-2025

Summary: We will not consider Mrs M’s complaints until the Council has completed the parent carer’s assessment.

London Borough of Hackney (25 010 722)

Statement Closed after initial enquiries Disabled children 14-Nov-2025

Summary: We will not investigate Mrs Y’s complaint about the Council’s decision not to issue her child with a Blue Badge. There is not enough evidence of fault to justify investigation, and it is unlikely an investigation would lead to a different outcome.

London Borough of Redbridge (25 014 673)

Statement Closed after initial enquiries Disabled children 13-Nov-2025

Summary: We will not investigate Ms X’s complaint about a delay assessing her child’s needs. The Council has now started its assessment, so it is unlikely an investigation would lead to a different outcome.

London Borough of Waltham Forest (25 007 317)

Statement Closed after initial enquiries Disabled children 11-Nov-2025

Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her child’s needs. The Council has considered her complaint under the statutory children’s complaints procedure. An investigation is unlikely to lead to a different outcome.

London Borough of Haringey (24 013 837)

Statement Upheld Disabled children 10-Nov-2025

Summary: Mr X complained the Council failed to increase the direct payment for Mr Y. We found fault as there was no review of Y’s payment. This caused avoidable uncertainty about the outcome. The Council will apologise and make a symbolic payment.

Sheffield City Council (24 003 836)

Statement Closed after initial enquiries Disabled children 05-Nov-2025

Summary: We will not investigate Ms X’s complaint about the Council’s fairly to properly investigate and support her when her child was coming out of school with bump notes. There is insufficient evidence of fault in the statutory children’s complaints process to justify us re-investigating and it is unlikely that further investigation would lead to a different outcome.

London Borough of Tower Hamlets (25 004 460)

Statement Closed after initial enquiries Disabled children 13-Oct-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her child’s application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Dudley Metropolitan Borough Council (25 005 452)

Statement Upheld Disabled children 12-Oct-2025

Summary: We will not investigate Ms X’s complaint about children’s services. We have upheld the complaint as the Council agreed to consider Ms X’s complaint through the statutory complaints procedure.

Hertfordshire County Council (25 004 920)

Statement Closed after initial enquiries Disabled children 06-Oct-2025

Summary: We will not investigate Mr X’s complaint about an officer’s conduct as Social Work England is better placed. And we are unlikely to find significant fault in his other allegations about a hospital discharge meeting.

Suffolk County Council (25 004 632)

Statement Closed after initial enquiries Disabled children 29-Sep-2025

Summary: We will not investigate Mr F’s complaint about the Council’s decision his son did not meet the criteria for the Disabled Children’s Team because there is insufficient evidence of fault.