London Borough of Newham (25 008 800)

Statement Closed after initial enquiries Disabled children 16-Dec-2025

Summary: We will not investigate this complaint about the Council’s handling of Mrs Y’s application to renew her child’s blue badge. We could not add to the Council’s appeal findings, there is not enough evidence of fault to justify our investigation, and any injustice is not significant enough to justify our involvement.

London Borough of Lambeth (24 016 731)

Statement Closed after initial enquiries Disabled children 15-Dec-2025

Summary: We will not investigate Mr F’s complaint because the Council agreed to appoint an independent investigator and consider his complaint at the second stage of the statutory children’s complaints process. The reason Mr F’s complaint has not progressed is because Mr F refused the Council’s offer, not because of anything the Council has done.

London Borough of Tower Hamlets (25 009 972)

Statement Closed after initial enquiries Disabled children 15-Dec-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a blue badge for her son, Y. This is because there is no sign of fault by the Council.

Essex County Council (25 004 218)

Statement Closed after initial enquiries Disabled children 18-Nov-2025

Summary: We will not consider Mrs M’s complaints until the Council has completed the parent carer’s assessment.

London Borough of Hackney (25 010 722)

Statement Closed after initial enquiries Disabled children 14-Nov-2025

Summary: We will not investigate Mrs Y’s complaint about the Council’s decision not to issue her child with a Blue Badge. There is not enough evidence of fault to justify investigation, and it is unlikely an investigation would lead to a different outcome.

London Borough of Redbridge (25 014 673)

Statement Closed after initial enquiries Disabled children 13-Nov-2025

Summary: We will not investigate Ms X’s complaint about a delay assessing her child’s needs. The Council has now started its assessment, so it is unlikely an investigation would lead to a different outcome.

London Borough of Waltham Forest (25 007 317)

Statement Closed after initial enquiries Disabled children 11-Nov-2025

Summary: We will not investigate Ms X’s complaint about the Council’s assessment of her child’s needs. The Council has considered her complaint under the statutory children’s complaints procedure. An investigation is unlikely to lead to a different outcome.

London Borough of Haringey (24 013 837)

Statement Upheld Disabled children 10-Nov-2025

Summary: Mr X complained the Council failed to increase the direct payment for Mr Y. We found fault as there was no review of Y’s payment. This caused avoidable uncertainty about the outcome. The Council will apologise and make a symbolic payment.

Sheffield City Council (24 003 836)

Statement Closed after initial enquiries Disabled children 05-Nov-2025

Summary: We will not investigate Ms X’s complaint about the Council’s fairly to properly investigate and support her when her child was coming out of school with bump notes. There is insufficient evidence of fault in the statutory children’s complaints process to justify us re-investigating and it is unlikely that further investigation would lead to a different outcome.

London Borough of Tower Hamlets (25 004 460)

Statement Closed after initial enquiries Disabled children 13-Oct-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her child’s application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.