Isle of Wight Council (25 011 401)

Statement Closed after initial enquiries Other 06-Oct-2025

Summary: We cannot investigate this complaint about reports for the courts because we cannot investigate a complaint about what happened in court.

Kent County Council (25 011 642)

Statement Closed after initial enquiries Other 06-Oct-2025

Summary: We will not investigate this complaint about Miss X’s child being in the care of others. We have no power to change a decision made by the courts and we could not achieve the outcome she seeks.

Coventry City Council (25 010 105)

Statement Closed after initial enquiries Other 05-Oct-2025

Summary: We will not investigate Miss X’s complaint about the care and contact arrangements in place for her child. This is because these are matters that have been decided by the courts. If Miss X believes the Council are in breach of a court order it is reasonable for her to raise this in court.

Lancashire County Council (25 005 507)

Statement Closed after initial enquiries Other 03-Oct-2025

Summary: We will not investigate this complaint that the Council is at fault in refusing to involve the complainant in matters relating to his child. This is because the complaint is closely related to matters which have been, or can be, raised in court.

Northumberland County Council (25 010 894)

Statement Closed after initial enquiries Other 02-Oct-2025

Summary: We cannot investigate this complaint about information that the Council provided during court proceedings. The law prevents us from investigating what happened in court.

Reading Borough Council (25 005 228)

Statement Closed after initial enquiries Other 01-Oct-2025

Summary: We will not investigate this complaint about the Council’s handling of a Child in Need plan, the work of its social workers and its complaints process. The Council has already investigated under the children’s statutory complaint procedures, apologised for delayed complaint handling, therefore further investigation by us would not lead to a different outcome.

City of Bradford Metropolitan District Council (25 010 301)

Statement Upheld Other 01-Oct-2025

Summary: We have upheld Mr X’s complaint because the Council delayed considering his complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.

Knowsley Metropolitan Borough Council (24 023 281)

Statement Closed after initial enquiries Other 30-Sep-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of matters involving his child. The law prevents us from investigating anything that is or has been the subject of court proceedings. For matters not related to court proceedings further investigation would not lead to a different outcome.

West Sussex County Council (25 007 606)

Statement Closed after initial enquiries Other 30-Sep-2025

Summary: We will not investigate Mr X’s complaint about the social worker allocated to his child’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint until the ongoing court proceedings have concluded.

Oxfordshire County Council (25 008 345)

Statement Closed after initial enquiries Other 29-Sep-2025

Summary: We will not investigate this complaint about how the Council handled Mr X’s earlier complaints relating to his contact with a family support service. That is because it is a late complaint and there are no good reasons why it could not have been made sooner.