Child protection


Recent statements in this category are shown below:

  • London Borough of Hackney (17 005 696)

    Statement Upheld Child protection 13-Nov-2017

    Summary: There was fault by the Council in failing to deal with the complaint. It will apologise and consider the complaint in accordance with the statutory procedures and timescales.

  • Wirral Metropolitan Borough Council (16 017 846)

    Statement Not upheld Child protection 08-Nov-2017

    Summary: There is no evidence of fault with how the Council has dealt with Ms X following a multi-agency referral.

  • Kent County Council (16 016 388)

    Statement Upheld Child protection 03-Nov-2017

    Summary: There was no fault in the Council's actions to safeguard child B or its attempts to locate his father, Mr X after starting Child Protection proceedings. There was no fault in the Council's decision to treat Mr X's complaint as a corporate complaint. There was fault by the Council in not contacting Mr X once it knew his last address from Council B. An apology is appropriate to remedy injustice caused to Mr B.

  • London Borough of Wandsworth (16 013 417)

    Statement Upheld Child protection 03-Nov-2017

    Summary: Miss V complains her grandchild was placed on a child protection plan because of a flawed report produced by the Council. She says there was insufficient help and support made available to her daughter. There is evidence of Council fault leading to injustice.

  • Buckinghamshire County Council (16 012 108)

    Statement Upheld Child protection 31-Oct-2017

    Summary: The Council failed to deal properly with a safeguarding allegation about the complainants from a health professional. This led to the Council considering the case as a child protection matter without first having made adequate enquiries. The Council has agreed the Ombudsman's recommendations to remedy the injustice caused by the faults identified. The Ombudsman has therefore completed his investigation and is closing the complaint.

  • North Yorkshire County Council (17 009 656)

    Statement Closed after initial enquiries Child protection 31-Oct-2017

    Summary: The Ombudsman should not investigate Mr J's complaint about the Council's involvement with his family, because the issues could reasonably have been raised within a court of law.

  • Nottinghamshire County Council (17 006 120)

    Statement Not upheld Child protection 31-Oct-2017

    Summary: The Council was not at fault in its finding that an allegation of historic abuse against Mr X was 'unsubstantiated' rather than 'unfounded'. It has fully explained the decision, which was made in line with its safeguarding procedures. Although Mr X is unhappy with some of the language used by professionals in strategy meetings, I do not consider this to have caused him an injustice.

  • Reading Borough Council (17 010 005)

    Statement Closed after initial enquiries Child protection 30-Oct-2017

    Summary: The Ombudsman will not investigate Ms A's complaint about harassment and bullying by the Council. This is because it is unlikely he could add to the Council's response or make a different finding of the kind Ms A wants.

  • Brighton & Hove City Council (17 008 656)

    Statement Closed after initial enquiries Child protection 30-Oct-2017

    Summary: The Ombudsman cannot and should not investigate Ms J's complaint about children's services' involvement with her family, because the issues are tied up with the court's decision about her child's welfare.

  • Sunderland City Council (17 002 001)

    Statement Upheld Child protection 27-Oct-2017

    Summary: Ms B complained about the Council's decision to remove her grandchildren from her care and about its involvement with the children. A large part of Ms B's complaint is outside of the Ombudsman's jurisdiction as it has been considered by the court. There was fault in the Council's lack of support when it placed two grandchildren with Ms B.

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