Derbyshire County Council (24 016 093)

Statement Closed after initial enquiries Child protection 23-Dec-2024

Summary: We will not investigate this complaint about the contents of an assessment. This is because we could not add to the investigation carried out by the Council and because an investigation would not lead to a different outcome.

Central Bedfordshire Council (24 012 357)

Statement Closed after initial enquiries Child protection 21-Dec-2024

Summary: We will not investigate this complaint that the Council was at fault in its management of a child protection matter in relation to the complainant’s daughter. This is because we would not seek to add anything to the investigation the Council has already carried out.

Lancashire County Council (24 013 539)

Statement Closed after initial enquiries Child protection 20-Dec-2024

Summary: We will not investigate Miss X’s complaint. This is because there is no sign of fault in the Council’s decision not to investigate her complaint whilst there is an ongoing police investigation into related matters.

Milton Keynes Council (24 001 734)

Statement Upheld Child protection 20-Dec-2024

Summary: Miss B complained about the actions of the Council in respect of her child who was a looked after child. We found the Council took too long to respond to her complaint but its apology and offer of £550 is an adequate way of putting matters right.

Lancashire County Council (23 012 746)

Statement Upheld Child protection 20-Dec-2024

Summary: Mr D complained the Council’s child and family assessments of his daughter in 2023 were flawed. There was no fault in the way the assessments were done. There was fault in complaint handling but this did not cause Mr D significant injustice requiring a remedy.

Devon County Council (24 011 616)

Statement Closed after initial enquiries Child protection 19-Dec-2024

Summary: We will not investigate this complaint about the actions of social workers before and after deciding Miss X’s children needed to be subject to child protection plans. Any injustice caused by matters other than the child protection decision is not sufficient to warrant our involvement. The decision itself was one the Council was entitled to take given the evidence before it.

Dorset Council (24 010 285)

Statement Closed after initial enquiries Child protection 18-Dec-2024

Summary: We will not investigate Mr X’s complaint about the Council preventing contact between children and their birth family because only a court can decide disputed matters of contact and residence. We have no legal power to say what contact should be, or whether the children should be returned to their birth family.

Buckinghamshire Council (24 011 455)

Statement Closed after initial enquiries Child protection 17-Dec-2024

Summary: We will not investigate Mrs X’s complaint about the conduct of an Initial Child Protection Conference. The faults in procedure were unlikely to have affected the outcome, so any injustice caused to Mrs X is not enough to warrant our further involvement.

London Borough of Bromley (24 015 518)

Statement Closed after initial enquiries Child protection 16-Dec-2024

Summary: We will not investigate this complaint about the Council’s involvement in the care of Ms X’s grandchild. This is because it is a complaint about the start of court proceedings or what happened in court. It is also made late.

Lincolnshire County Council (24 011 676)

Statement Closed after initial enquiries Child protection 16-Dec-2024

Summary: We cannot investigate Mrs X’s complaint about a social worker’s assessment of her family. This formed part of ongoing court proceedings and we are legally prevented from investigating it.