London Borough of Bromley (25 018 944)

Statement Closed after initial enquiries Child protection 31-Mar-2026

Summary: We cannot investigate Miss X’s complaint about the Council’s children’s services involvement with her family. The issues complained about are subject to court proceedings and therefore the law says we cannot investigate. We will not investigate Miss X’s remaining complaint about the Council breaching her confidentiality because the Information Commissioner’s Office is better placed to consider it.

North Tyneside Metropolitan Borough Council (25 019 576)

Statement Closed after initial enquiries Child protection 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his child’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint until the ongoing court proceedings have concluded.

Leicester City Council (25 019 715)

Statement Closed after initial enquiries Child protection 31-Mar-2026

Summary: We will not investigate Miss X’s complaint about historic safeguarding action taken by the Council when she was a child. The complaint is late, and we decided we could not achieve a meaningful outcome due to the passage of time.

London Borough of Barnet (25 001 939)

Statement Closed after initial enquiries Child protection 30-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a child protection case relating to his grandchild in 2023. The complaint is late and there are no good grounds to exercise discretion to consider it now.

Hertfordshire County Council (25 015 827)

Statement Closed after initial enquiries Child protection 30-Mar-2026

Summary: We cannot investigate Mr X’s complaint about how a school provides its education and the Council’s response to his complaint about this.

Walsall Metropolitan Borough Council (25 008 104)

Statement Upheld Child protection 29-Mar-2026

Summary: We have completed an investigation into a complaint about the Council’s management of a case by its children’s services. We found the Council had communicated poorly at times with the complainant, Mrs E. But we found there was no outstanding injustice caused to her because it had apologised, which was a proportionate response for the distress caused.

Hertfordshire County Council (25 013 302)

Statement Closed after initial enquiries Child protection 29-Mar-2026

Summary: We will not investigate Miss X’s complaint about the Council’s involvement with her child. There is not enough evidence of fault in the Council’s action to justify us investigating. It would also be reasonable for Miss X to pursue her other concerns with the Information Commissioner’s Office and the courts.

Cheshire West & Chester Council (25 016 892)

Statement Closed after initial enquiries Child protection 27-Mar-2026

Summary: We will not investigate this complaint about the Council’s children’s services provision because it is late. And we will not investigate the Council’s complaint handling because there is not enough evidence of fault.

Northumberland County Council (25 017 393)

Statement Closed after initial enquiries Child protection 26-Mar-2026

Summary: We cannot investigate this complaint about the Council’s handling of a child’s care arrangements. This is because the care of the child was considered and decided by a court, and the law prevents us from investigating what happens in court.

North Yorkshire Council (25 016 435)

Statement Closed after initial enquiries Child protection 25-Mar-2026

Summary: We will not investigate this complaint about Mr X’s contact with his children and the Council’s refusal to consider his complaint under the statutory children’s complaints procedure. There is not enough evidence of fault in the Council’s actions to warrant us investigating. Also, the Information Commissioner is better placed to consider the part of the complaint about requests for information, and we cannot achieve the outcome Mr X wants.