Cheshire East Council (24 009 262)

Report Upheld Child protection 26-Aug-2025

Summary: Miss X complained the Council excessively and disproportionately intervened after a traumatic premature birth. She said the Council wrongly considered care proceedings, put both of her children on child protection plans, and communicated poorly. Miss X said the Council’s actions scarred and traumatised her, and caused significant distress. She said the experience significantly impacted her mental health. Miss X said she felt shamed, bullied and misjudged. She said she was treated like a danger to her children during one of the most frightening, exhausting and vulnerable times of her life. Miss X said she and her children carry the emotional consequences every day.

Wigan Metropolitan Borough Council (24 021 309)

Statement Not upheld Child protection 19-Aug-2025

Summary: Mr X complained about the Council’s children’s social care service. We have discontinued our investigation, because the Council has not yet provided Mr X with its final complaint response.

Nottinghamshire County Council (25 006 214)

Statement Closed after initial enquiries Child protection 19-Aug-2025

Summary: We will not investigate Mr X’s complaint who says his neighbour is a risk to his and the neighbour’s children and that the Council has failed to safeguard them. Mr X’s complaint is made late and there is no good reason to consider it now. Mr X is also an unsuitable representative for his neighbour’s children.

Durham County Council (24 023 317)

Statement Not upheld Child protection 18-Aug-2025

Summary: Miss X complained that the Council’s Local Authority Designated Officer (LADO) failed to follow correct procedures in relation to a referral by her employer. There is no evidence of fault by the Council in the way the LADO handled the referral or its oversight of the following investigation.

Surrey County Council (25 006 736)

Statement Closed after initial enquiries Child protection 18-Aug-2025

Summary: We will not investigate Mr X’s complaint about the actions of the Council in relation to his child being removed from his care by the child’s mother in 2020. This is because the complaint is late.

London Borough of Camden (25 004 816)

Statement Closed after initial enquiries Child protection 17-Aug-2025

Summary: We will not investigate this complaint about Mr X’s personal data. This is because the Information Commissioner’s Office is better placed to investigate this complaint.

Royal Borough of Kensington & Chelsea (25 007 687)

Statement Closed after initial enquiries Child protection 17-Aug-2025

Summary: We will not investigate this complaint about Ms X’s contact with Children Services. This is because we cannot investigate late complaints unless we decide there are good reasons.

London Borough of Hammersmith & Fulham (24 014 331)

Statement Closed after initial enquiries Child protection 11-Aug-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of matters involving his children. The law prevents us from investigating anything that is or has been the subject of court proceedings. For any matters not addressed by the Court, it is unlikely investigation by us would lead to a different outcome.

Devon County Council (25 003 294)

Statement Closed after initial enquiries Child protection 11-Aug-2025

Summary: We will not investigate Miss X’s complaint about the Council’s child protection action. This is because it is unlikely we would find fault in the Council’s actions. In addition, we cannot achieve the outcome Miss X wants.

Hampshire County Council (25 001 749)

Statement Closed after initial enquiries Child protection 10-Aug-2025

Summary: We will not investigate Mr X’s complaint about how the Council responded to an assault allegation. The Information Commissioner’s Office is better placed to consider data protection complaints.