Child protection


Recent statements in this category are shown below:

  • Leicester City Council (23 008 799)

    Statement Upheld Child protection 30-Jan-2024

    Summary: Miss X complained about the Council’s handling of her case when she reported concerns about her son’s wellbeing at school to the Local Authority Designated Officer. Miss X says the Council’s actions caused her considerable avoidable distress. We found some fault by the Council and the Council has agreed to provide an apology and a financial remedy to Miss X.

  • Cumberland Council (23 017 097)

    Statement Closed after initial enquiries Child protection 30-Jan-2024

    Summary: We will not investigate this complaint. This is because there is insufficient evidence of fault with the Council’s decision to suspend an investigation until court proceedings have concluded.

  • London Borough of Camden (23 014 614)

    Statement Closed after initial enquiries Child protection 29-Jan-2024

    Summary: We cannot investigate this complaint about the Council’s actions while the complainant’s son was subject to child protection action and legal proceedings. This is because the complaint concerns matters which have been considered in court or are closely related to those matters.

  • Bournemouth, Christchurch and Poole Council (23 014 620)

    Statement Upheld Child protection 29-Jan-2024

    Summary: We will not investigate this complaint about the Council’s management of a safeguarding referral it received involving Mr X’s child Y. This is because the Council has already satisfactorily remedied any injustice Mr X was put to by this matter.

  • Dorset Council (23 013 774)

    Statement Closed after initial enquiries Child protection 29-Jan-2024

    Summary: We will not investigate Mr X’s complaint that the Council is failing to act against emotional abuse of his children by their mother. Mr X has a right to go to court to pursue his objective of a transfer of residence that it would be reasonable to use as only a court could order this. Where court action has already started, we cannot investigate.

  • North Yorkshire Council (23 014 881)

    Statement Closed after initial enquiries Child protection 25-Jan-2024

    Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s children’s case. The complaint is about matters the courts ordered on, and so the law prevents us from investigating. There is also insufficient evidence of fault in Mrs X’s assertion the Council has treated her as guilty of an offence.

  • Hampshire County Council (23 014 488)

    Statement Closed after initial enquiries Child protection 25-Jan-2024

    Summary: We will not investigate Mrs X’s complaint. This is because there is no sign of fault in the Council’s decision not to accept her complaint because she does not have parental responsibility for the child the complaint relates to.

  • Kent County Council (23 014 288)

    Statement Closed after initial enquiries Child protection 25-Jan-2024

    Summary: We will not investigate this complaint about the education provision for the complainant’s child. This is because we cannot consider complaints about matters which have been subject to court proceedings. Such matters are outside our jurisdiction.

  • St Helens Metropolitan Borough Council (23 014 227)

    Statement Closed after initial enquiries Child protection 25-Jan-2024

    Summary: We cannot investigate this complaint about child protection. Court action has commenced, and the matters complained of are not separable from matters that have already been or could reasonably be raised in court.

  • Buckinghamshire Council (23 014 317)

    Statement Closed after initial enquiries Child protection 25-Jan-2024

    Summary: We will not investigate this complaint about the Council’s actions in respect of the complainant’s daughter. This is because we would not achieve anything significant by doing so.

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