Child protection


Recent statements in this category are shown below:

  • London Borough of Bromley (19 010 012)

    Statement Not upheld Child protection 31-Mar-2020

    Summary: Mr X complains the Council failed to act in response to a safeguarding referral about a child who harmed him at school. He says this harm has caused long-term effects. The Council acted according to its duties and was not at fault.

  • Norfolk County Council (19 011 560)

    Statement Upheld Child protection 31-Mar-2020

    Summary: Mrs X complained about the Council's failure to properly remedy injustice caused when a social worker shared inaccurate and damaging information about her son with others. The Council has already accepted fault and offered a modest payment to Mrs X to remedy the injustice caused. The Ombudsman will not investigate this complaint because he could add nothing further to the Council's investigation or remedy.

  • Northamptonshire County Council (19 012 376)

    Statement Not upheld Child protection 30-Mar-2020

    Summary: Ms M complained to both the local Safeguarding Children Partnership and the Council following a child protection conference. She is unhappy with the Partnership's response. The Council has not yet completed its investigation. The Ombudsman will consider the matter as a whole if Ms M remains dissatisfied once the Council has completed its investigation.

  • London Borough of Bromley (19 009 471)

    Statement Not upheld Child protection 30-Mar-2020

    Summary: Mr J complains about the Council's response to his referral about the safety of his children. The Ombudsman has found no fault.

  • Nottingham City Council (19 007 331)

    Statement Not upheld Child protection 30-Mar-2020

    Summary: Mr X complained that the Council has not provided a satisfactory response to his complaint about a child protection investigation about his child. The Council was not at fault in the conduct of the child protection investigation or in responding to the complaint.

  • City of Bradford Metropolitan District Council (19 011 194)

    Statement Not upheld Child protection 27-Mar-2020

    Summary: We have discontinued our investigation into Ms B's complaint. We cannot achieve the majority of outcomes she wants, and the remaining outcome does not justify our involvement.

  • Northamptonshire County Council (19 001 900)

    Statement Upheld Child protection 24-Mar-2020

    Summary: Ms B complains about lack of support for herself and her grandchildren when they went to live with her after the Council obtained an interim care order. The Council carried out an independent investigation which found significant fault and took action to remedy the injustice caused. Ms B believes the remedy is inadequate. The Council has agreed to make additional payment.

  • London Borough of Haringey (19 006 704)

    Statement Upheld Child protection 19-Mar-2020

    Summary: Ms C complains, for her father Mr B, the Council did not respond to child protection concerns raised about his daughter, D. Ms C and Mr B are concerned this left D at risk of harm. The Council was at fault for failing to follow policy and keep accurate records. This has resulted in uncertainty for Mr B and Ms C about the ability of the Council to safeguard D. The Council will take action to remedy this injustice.

  • Wiltshire Council (19 009 174)

    Statement Not upheld Child protection 18-Mar-2020

    Summary: There is no fault by Wiltshire Council in relation to this complaint about the content of a child protection plan put in place as a result of a decision reached at a child protection case conference

  • Buckinghamshire County Council (19 007 634)

    Statement Upheld Child protection 17-Mar-2020

    Summary: Ms X complains about the Council's involvement in her family over child protection matters. The Ombudsman finds fault with how the Council communicated and provided support to Ms X. We have recommended the Council makes financial payment to Ms X.