Child protection


Recent statements in this category are shown below:

  • West Sussex County Council (17 010 602)

    Statement Closed after initial enquiries Child protection 20-Nov-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's handling of the child safeguarding process. This is because although there is minor fault by the Council, it did not cause the complainant significant injustice.

  • Shropshire Council (16 017 893)

    Statement Closed after initial enquiries Child protection 16-Nov-2017

    Summary: The Ombudsman will not investigate this complaint. It is reasonable for the complainant to complete the Children Act complaints procedure: a response at stage 2 of the procedure is imminent and the complaint covers issues which are outside the Ombudsman's jurisdiction..

  • Sheffield City Council (16 016 396)

    Statement Closed after initial enquiries Child protection 16-Nov-2017

    Summary: The Ombudsman will not investigate Mr F's complaint about how the Council responded to anonymous referrals about his parenting. He would be unlikely to find fault in the Council's actions. Any confusion in the way the Council investigated his concerns has not caused a significant injustice.

  • Blackpool Borough Council (17 002 286)

    Statement Upheld Child protection 15-Nov-2017

    Summary: The Council was at fault in the way it dealt with Mr X's Stage 2 complaint which identified fault. However, the Council has already apologised to Mr X and carried out the necessary staff training. This is sufficient to remedy any injustice. The Council was also at fault when it delayed in carrying out a risk assessment. It should take steps to ensure staff understand the need for timely assessments in future. There was no fault in the way the Council carried out other risk assessments or handled the concerns Mr X raised about adults in contact with his daughter.

  • Redcar & Cleveland Council (17 011 537)

    Statement Closed after initial enquiries Child protection 15-Nov-2017

    Summary: We cannot investigate the accuracy of names used in Court proceedings.

  • Bath and North East Somerset Council (17 011 496)

    Statement Closed after initial enquiries Child protection 15-Nov-2017

    Summary: The Ombudsman cannot investigate this complaint about allegations of racial discrimination in the way in which the Council has been involved with the complainant's family. This is because the allegations have been considered in court.

  • South Tyneside Metropolitan Borough Council (17 011 122)

    Statement Closed after initial enquiries Child protection 15-Nov-2017

    Summary: The Ombudsman cannot investigate Mrs J's complaint about delays in deciding the long-term future of her child, because it is a complaint about what is happening in court.

  • Bury Metropolitan Borough Council (17 010 800)

    Statement Closed after initial enquiries Child protection 15-Nov-2017

    Summary: A Court is currently considering the care and welfare of Mrs G's grandchildren. This means we will not investigate her complaint that the Council failed to properly consider whether the children are receiving adequate care.

  • Swindon Borough Council (17 004 664)

    Statement Not upheld Child protection 14-Nov-2017

    Summary: when Mr G's grandchildren stayed with him in 2016 the children's parents, not the Council, were responsible for their support. There was no fault by the Council in the removal of the children.

  • Leeds City Council (16 003 517)

    Statement Upheld Child protection 14-Nov-2017

    Summary: The Council upheld and provided a remedy for some parts of Ms Y's complaints, however it did not uphold the substantive complaint about the placement of her daughter, X. The Ombudsman has not recommended any further action because, other than delay, there is no evidence of fault in the independent investigation carried out, and the action already taken suitably remedies the complaint.

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