Recent statements in this category are shown below:
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Solihull Metropolitan Borough Council (24 016 608)
Statement Closed after initial enquiries Looked after children 25-Feb-2025
Summary: We will not investigate this complaint that the Council refuses to allow the complainant to attend her son’s Looked After Child reviews. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
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Portsmouth City Council (24 003 373)
Statement Not upheld Looked after children 25-Feb-2025
Summary: Mrs Y complained about the residential placements the Council arranged for Z, as a young person in its care. We have ended our investigation of the complaint because: we cannot add to the previous investigation by the Council under the statutory children’s complaints procedure or achieve the outcome Mrs Y wants; and there are other bodies better placed to consider her concerns.
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Statement Upheld Looked after children 20-Feb-2025
Summary: We will not investigate Mr X’s complaint that the Council delayed educational provision being provided to him between September 2022 and November 2023 as it failed to treat him as a minor pending his age assessment. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Wiltshire Council (24 019 013)
Statement Closed after initial enquiries Looked after children 12-Feb-2025
Summary: We cannot investigate this complaint about the Council’s communication with Mr X relating to a child. This is because we have no jurisdiction to consider the complaint because of ongoing court proceedings.
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South Tyneside Metropolitan Borough Council (24 018 086)
Statement Closed after initial enquiries Looked after children 06-Feb-2025
Summary: We will not investigate Miss X’s complaint the Council did not respond to her request for information. The Council has now responded, therefore there is nothing worthwhile to be achieved through investigation.
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Statement Not upheld Looked after children 06-Feb-2025
Summary: Miss X complained about the Council’s failure to acknowledge her status as a former looked after child and honour previous commitment about future support. This affected her priority on the Council’s housing register. We did not find the Council was at fault.
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Leicester City Council (24 014 949)
Statement Closed after initial enquiries Looked after children 06-Feb-2025
Summary: We will not investigate this complaint about the way the Council handled Ms X’s request for driving lessons after leaving care. This is because there is insufficient evidence of fault by the Council.
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London Borough of Croydon (24 014 810)
Statement Closed after initial enquiries Looked after children 03-Feb-2025
Summary: We will not investigate Ms X’s complaint about the Council’s loss of records from when she was in care. This is because we could not now achieve a worthwhile outcome, and the Information Commissioner’s Office is better placed to consider her concerns about information handling.
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Manchester City Council (24 014 429)
Statement Closed after initial enquiries Looked after children 03-Feb-2025
Summary: We will not investigate Mr X’s complaint the Council did not include him in statutory review meetings for his children. This is because the Council has investigated the matter, and we are satisfied with the actions the Council has already taken to remedy any injustice.
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South Tyneside Metropolitan Borough Council (24 014 621)
Statement Closed after initial enquiries Looked after children 02-Feb-2025
Summary: We will not investigate this complaint that the Council has failed to provide the complainant with information about his child and has failed to invite him to Looked After Child reviews. This is because our intervention would not add anything significant to the investigation the Council has already carried out, or lead to a different outcome.