London Borough of Croydon (25 017 906)

Statement Upheld Other 10-Mar-2026

Summary: We will not investigate this complaint about delay to the second stage of a children’s statutory complaint. This is because the Council have already remedied the injustice in its complaint response.

Portsmouth City Council (25 013 827)

Statement Closed after initial enquiries Child protection 09-Mar-2026

Summary: We will not investigate this complaint about the Council’s involvement in Mr X’s children’s case. Investigation by the Ombudsman would not achieve a meaningful outcome.

Leeds City Council (25 015 206)

Statement Closed after initial enquiries Child protection 09-Mar-2026

Summary: We will not investigate this complaint about the Council’s involvement in Ms X’s child’s case. The complaint is largely about court proceedings, which the law prevents us from investigating. We could not provide a meaningful outcome by investigating other parts of the complaint, as only further court proceedings could achieve the outcomes Ms X seeks in any event.

Kent County Council (25 017 312)

Statement Closed after initial enquiries Other 09-Mar-2026

Summary: We will not investigate Miss X’s complaint that the Council has failed to properly safeguard her stepdaughter. This is because there is no sign of fault in the Council’s decision not to consider the complaint whilst the case is subject to ongoing court proceedings.

Sheffield City Council (25 019 078)

Statement Closed after initial enquiries Other 09-Mar-2026

Summary: We will not investigate Ms X’s complaint about a data breach. This is because the Information Commissioner’s Office is better placed than us to investigate her complaint, and we have seen no good reason why we should investigate it instead.

South Gloucestershire Council (25 013 978)

Statement Closed after initial enquiries Other 06-Mar-2026

Summary: We will not investigate this complaint about information the Council recorded about Ms X and her child in an assessment. Further investigation by us would not lead to a different outcome and the Information Commissioner is better placed to consider the matter.

Lincolnshire County Council (25 014 879)

Statement Closed after initial enquiries Child protection 06-Mar-2026

Summary: We will not investigate Ms X’s complaint about how the Council has dealt with her children’s matter. This is because there is not enough evidence of fault to warrant an investigation.

London Borough of Sutton (25 016 751)

Statement Closed after initial enquiries Child protection 06-Mar-2026

Summary: We will not investigate Miss X’s complaint about the Council’s children’s services involvement when she was a child. This is because, given the passage of time, we do not consider there is a realistic prospect of reaching a sound, fair and meaningful decision

Leicester City Council (25 017 024)

Statement Closed after initial enquiries Other 06-Mar-2026

Summary: We cannot investigate Mr X’s complaint about a social worker’s court ordered report. The law says we cannot investigate complaints about matters that have been considered in court proceedings. We have no discretion to do so.

West Sussex County Council (25 020 115)

Statement Closed after initial enquiries Other 06-Mar-2026

Summary: We cannot investigate this complaint about the Council’s actions in connection with children safeguarding reports. This is because we are prohibited from considering matters connected to ongoing court action.