Solihull Metropolitan Borough Council (25 000 627)

Statement Closed after initial enquiries Child protection 17-Feb-2026

Summary: We cannot investigate Mr X’s complaint about a school’s policies and procedures. We will not investigate the Council’s decision not to investigate his safeguarding referral further as we are unlikely to find fault.

Stoke-on-Trent City Council (25 012 567)

Statement Not upheld Child protection 17-Feb-2026

Summary: Mr X complained about the way the Council dealt with concerns about his son. We will not investigate this complaint. Mr X’s complaint is still being considered at stage two of the statutory complaints procedure, which is better placed to investigate these matters.

Northumberland County Council (25 012 715)

Statement Closed after initial enquiries Other 17-Feb-2026

Summary: We will not investigate this complaint about children’s services’ case recording. We could not add to the previous investigation by the Council, the Information Commissioner is better placed to consider and decide information rights complaints, and we cannot achieve the outcome Ms X wants.

London Borough of Barking & Dagenham (25 013 289)

Statement Closed after initial enquiries Child protection 17-Feb-2026

Summary: We will not investigate this complaint about how the Council responded to Ms X’s safeguarding concern. This is because the person complaining is not an authorised representative of the person affected by the Council’s actions.

Hertfordshire County Council (25 020 960)

Statement Closed after initial enquiries Adoption 17-Feb-2026

Summary: We will not investigate this complaint about the Council’s refusal to investigate Mrs X’s concerns about its actions relating to an adopted person. The complaint relates to matters which occurred over 12 months ago, and it is unlikely we would find fault in the Council’s decision, not to consider it.

Suffolk County Council (25 021 841)

Statement Not upheld Other 17-Feb-2026

Summary: We have discontinued our investigation into the Council’s handling of Mr X’s complaint. The Council has agreed to issue its complaint response to Mr X without further delay. It will also offer him a symbolic financial remedy for his injustice. This means there is no good reason for us to be prematurely involved with the complaint.

Westminster City Council (25 000 478)

Statement Closed after initial enquiries Child protection 16-Feb-2026

Summary: We will not investigate this complaint about the Council’s response to Mr X’s request for direct payments. This is because an investigation would be unlikely to find fault with the Council’s actions.

Leeds City Council (25 013 222)

Statement Closed after initial enquiries Child protection 16-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision not to share information with Ms X. The Information Commissioner’s Office is better placed to consider the complaint. In any case we cannot achieve what Ms X is looking for.

Plymouth City Council (25 013 499)

Statement Closed after initial enquiries Other 16-Feb-2026

Summary: We will not investigate these complaints about matters relating to child protection and domestic violence. The complaints are late and I can see no good reason why the complainant could not have come to us sooner.

Leeds City Council (25 016 558)

Statement Closed after initial enquiries Child protection 16-Feb-2026

Summary: We will not investigate this complaint about the Council’s alleged lack of support to Mr X and the failure to safeguard his children. The law says we cannot investigate complaints about court action or what happened in court. It is reasonable for Mr X to raise all concerns as part of the proceedings.