London Borough of Waltham Forest (25 021 249)

Statement Closed after initial enquiries Child protection 25-Aug-2026

Summary: We will not investigate this complaint about how the Council dealt with an allegation of harm to a child. This is because there is not enough evidence of fault to justify investigating, any injustice has already been remedied by the Council and there is another body better placed to investigate.

Cheshire West & Chester Council (25 029 882)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We will not investigate this complaint about the Council's handling of a children's statutory complaint. There is insufficient evidence of fault in the Council's decision to pause the Stage three statutory complaints process while related court proceedings are ongoing.

London Borough of Sutton (25 024 807)

Statement Closed after initial enquiries Looked after children 25-Aug-2026

Summary: We will not investigate this complaint about the Council's involvement with Miss X when she was a young person. The complaint is late and there is no good reason for us to investigate it now.

Derbyshire County Council (25 024 880)

Statement Closed after initial enquiries Child protection 25-Aug-2026

Summary: We will not investigate this complaint about child protection action. The complaint has already been substantially upheld and investigation by the Ombudsman would not lead to a significantly different outcome.

Liverpool City Council (26 013 322)

Statement Closed after initial enquiries Child protection 25-Aug-2026

Summary: We will not investigate X’s complaint about the Council’s children’s services involvement with his family, or its refusal to consider his complaint. Social Work England is better placed to consider the substantive matters, and we would be unlikely to find fault in the Council’s decision to refuse the complaint.

Wakefield Metropolitan District Council (26 014 197)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We cannot investigate this complaint about information the Council presented during court proceedings. The law prevents us from investigating matters which have been subject to court proceedings.

Dorset Council (26 014 205)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We cannot investigate Miss X’s complaint about information the Council presented during court proceedings. The law prevents us from investigating matters which have been subject to court proceedings.

Royal Borough of Greenwich (26 014 555)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We cannot investigate this complaint about information the Council provided during court proceedings. The complaint is late, and the law prevents us from investigating complaints about the start of court action or what happened in court.

North Yorkshire Council (25 023 514)

Statement Upheld Other 24-Aug-2026

Summary: We have upheld Miss X’s complaint about the Council’s dismissal of her concerns that it failed to properly consider her children’s needs. The Council has now agreed to consider Miss X’s complaint under the statutory procedure and a remedy for delay. This provides a proportionate remedy for the injustice caused.

Bournemouth, Christchurch and Poole Council (25 026 559)

Statement Closed after initial enquiries Other 24-Aug-2026

Summary: We will not investigate Mr X’s complaint about parental responsibility and access to a child because there is not enough evidence of fault to justify an investigation.