Durham County Council (25 024 636)

Statement Closed after initial enquiries Looked after children 08-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council refusing to investigate his children services’ complaint as we are unlikely to find fault in its decision not to do so. And we will not investigate the complaint itself as there are not sufficient reasons to disapply the 12 month legal restriction on our powers.

London Borough of Newham (25 027 202)

Statement Closed after initial enquiries Looked after children 08-Sep-2026

Summary: We cannot investigate Miss X’s complaint about the Council’s involvement with her children. This is because the law prevents us from investigating anything that has been or is the subject of court proceedings.

Leeds City Council (25 031 935)

Statement Closed after initial enquiries Adoption 08-Sep-2026

Summary: We cannot investigate Miss X’s complaint about the decision to remove her child from her care and a placement order for adoption being made. The law prevents us from investigating complaints about matters that have been considered and decided in court proceedings. We have no discretion to do so.

London Borough of Richmond upon Thames (26 014 663)

Statement Closed after initial enquiries Looked after children 08-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to share information concerning his family members. This is because it is closely linked to matters we have already looked at. Further, it is reasonable to expect Mr X to go to court if he considers the court order requires the Council to share information with him.

Wirral Metropolitan Borough Council (26 015 090)

Statement Closed after initial enquiries Child protection 08-Sep-2026

Summary: We will not investigate this complaint about Mr X’s contact with Children’s Social Care. The Council has already investigated Mr X’s complaint and provided explanations for its involvement, and further investigation by us would not lead to a different outcome. Additionally, some aspects of Mr X’s complaint are better suited to be considered by the Information Commissioner.

London Borough of Lewisham (25 025 191)

Statement Closed after initial enquiries Child protection 08-Sep-2026

Summary: We will not investigate this complaint about the actions of the Council’s children’s services. It is reasonable to expect Mrs X to request a stage three review of her complaint.

Salford City Council (26 015 110)

Statement Closed after initial enquiries Other 08-Sep-2026

Summary: We will not investigate Miss X’s complaint about the Council taking her children in to care. This is because the complaint has been made late and there are insufficient reasons to investigate now.

Bolton Metropolitan Borough Council (25 012 053)

Statement Not upheld Fostering 07-Sep-2026

Summary: We do not find the Council at fault for the way it handled Mr and Mrs X’s complaint about foster carer support. We find the Council met the complaint investigations’ recommendations.

London Borough of Redbridge (25 024 774)

Statement Closed after initial enquiries Other 07-Sep-2026

Summary: We will not investigate Dr Z's complaint about the Council's alleged failure to act on safeguarding concerns and its handling of his complaint. This is because further investigation would be unlikely to find evidence of fault by the Council.

London Borough of Lewisham (26 014 189)

Statement Upheld Other 07-Sep-2026

Summary: Ms X complained the Council failed to properly comply with the recommended actions it agreed to complete following the Ombudsman’s investigation into her original complaint about delays in the children’s statutory complaints procedure. There was fault by the Council for its failure to complete the agreed actions. This caused injustice to Ms X. The Council will take action to remedy the injustice caused.