Decision search
Your search has 56371 results
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Isle of Wight Council (25 016 970)
Statement Closed after initial enquiries Councillor conduct and standards 13-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as it is unlikely we will find fault by the Council plus we cannot achieve the outcome the complainant wants.
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London Borough of Croydon (25 017 036)
Statement Closed after initial enquiries Council tax 13-Mar-2026
Summary: We will not investigate this complaint about a severe mental impairment exemption for council tax. This is because there is not enough evidence of fault the Council failed to provide information to warrant an investigation. Ms X can appeal the Council’s decision not to award an exemption to the Valuation Tribunal.
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London Borough of Croydon (25 017 150)
Statement Upheld Homelessness 13-Mar-2026
Summary: The Council failed to act when Miss X told it she was threatened with homelessness and then delayed accepting its homelessness duty and reviewing the suitability of its accommodation offer. This caused Miss X a period of uncertainty and then resulted in Miss X and her three children being street homeless for six months. This caused Miss X and her family severe distress. The Council has agreed to apologise and make a payment to Miss X.
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Hyndburn Borough Council (25 017 181)
Statement Closed after initial enquiries Local welfare payments 13-Mar-2026
Summary: We will not investigate this complaint about a local welfare payment. This is because there is not enough evidence of fault to warrant investigation and we cannot achieve the outcome Mr X wants.
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London Borough of Ealing (25 017 254)
Statement Upheld Other 13-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council issuing him a Fixed Penalty Notice for alleged fly tipping. This is because the Council has already cancelled the Notice in response to his appeal.
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London Borough of Harrow (25 017 271)
Statement Closed after initial enquiries Other 13-Mar-2026
Summary: We will not investigate Mr X’s complaint about contact with his child and the Council’s actions in relation to his former wife. This is because this complaint is late and we have seen no good reason why he could not have complained to us sooner. We will not investigate his complaint that the Council has blocked contact with his child because we have not seen enough evidence of fault with how the Council dealt with his concerns, Mr X can complain to the Home Office about his former’ wife’s immigration status.
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Surrey County Council (25 017 535)
Statement Closed after initial enquiries Other 13-Mar-2026
Summary: We will not investigate Mr X’s complaint about how the Council handled his application for a dropped kerb. There is not enough evidence of fault to justify an investigation.
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Stockton-on-Tees Borough Council (25 018 219)
Statement Closed after initial enquiries Special educational needs 13-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to arrange Mr Y’s special educational provision and comply with two tribunal decisions. This is because part of the complaint is late. For the more recent period we have considered, there is not enough evidence of fault or sufficient injustice to justify our involvement.
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London Borough of Haringey (25 018 487)
Statement Closed after initial enquiries Other 13-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council poorly managing her request to see her late sister’s care records. This is because the Information Commissioner’s Office is a better body to consider her complaint.
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London Borough of Newham (25 018 489)
Statement Closed after initial enquiries Parking and other penalties 13-Mar-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Mr Y to approach the Traffic Enforcement Centre and the London Tribunals.