Decision search
Your search has 57387 results
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Barnsley Metropolitan Borough Council (25 019 138)
Statement Closed after initial enquiries Charging 04-May-2026
Summary: We will not investigate this complaint about the Council’s decision on Adult Social Care charges because there is not enough evidence of fault.
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Southend-on-Sea City Council (25 019 233)
Statement Closed after initial enquiries Refuse and recycling 04-May-2026
Summary: We will not investigate Mrs X’s complaint that the Council wrongly decided her property was suitable for a new wheeled bin collection. There is not enough evidence of fault to justify an investigation.
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Buckinghamshire Council (25 019 258)
Statement Upheld Special educational needs 04-May-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mr X’s child within the statutory timescale. The Council has agreed to provide a suitable remedy, and this removes the need for us to investigate. We will not investigate the complaint about alternative provision because there is insufficient evidence of fault.
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London Borough of Haringey (25 019 351)
Statement Closed after initial enquiries Antisocial behaviour 04-May-2026
Summary: We will not investigate this complaint about the Council’s failure to take sufficient action over complaints about anti-social behaviour. This because there is insufficient evidence of fault by the Council.
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London Borough of Southwark (25 019 362)
Statement Closed after initial enquiries Council tax 04-May-2026
Summary: We will not investigate this complaint about Council tax payments because there is insufficient evidence of fault by the Council.
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Southend-on-Sea City Council (25 019 809)
Statement Closed after initial enquiries Refuse and recycling 04-May-2026
Summary: We will not investigate Ms X’s complaint about missed bin collections and damage caused to communal bins and property by collection crews. Part of the complaint is late, and it is unlikely an investigation would lead to a different outcome. Any claim for damage to property is a matter for the Council’s insurers or the courts.
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Buckinghamshire Council (25 019 851)
Statement Closed after initial enquiries Alternative provision 04-May-2026
Summary: We will not investigate this complaint. This is because part of the complaint is late with no good reasons to exercise our discretion to investigate and the remaining issues are too closely linked to the Council’s decisions on Mr X’s daughter’s Education, Health and Care Plan, which it would have been reasonable for Mr X to appeal.
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Royal Borough of Kingston upon Thames (25 019 966)
Statement Closed after initial enquiries Charging 04-May-2026
Summary: We will not investigate this complaint about Council payments for Mr X’s uncle’s care between 2020 and 2022. As executor, Mr X was aware of this matter at least three years before approaching us, and there is no good reason for us to investigate this matter now. It would also be reasonable for Mr X to pursue his legal claim against the Council.
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Buckinghamshire Council (25 020 039)
Statement Upheld Special educational needs 04-May-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Miss X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy, and this removes the need for us to investigate.
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Oxfordshire County Council (25 020 049)
Statement Closed after initial enquiries Charging 04-May-2026
Summary: We will not investigate this complaint about the Council’s actions relating to an interim charging order it obtained from the courts. There is no worthwhile outcome achievable by our investigation.