Decision search
Your search has 55414 results
-
East Sussex County Council (25 021 705)
Statement Closed after initial enquiries School admissions 30-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his application for a school place. There is not enough evidence of fault by the Council to warrant us investigating.
-
London Borough of Southwark (25 024 549)
Statement Closed after initial enquiries Antisocial behaviour 30-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of a noise nuisance complaint. This is because the Council has investigated Mr X’s complaint and taken steps to respond. Therefore, it is unlikely further investigation by us would lead to a significantly different outcome.
-
Leicestershire County Council (25 012 114)
Statement Closed after initial enquiries Other 30-Jan-2026
Summary: We will not investigate this complaint about the way the Council considered a complaint. We do not consider the complainant has suffered a significant personal injustice which justifies an investigation.
-
Nottinghamshire County Council (25 012 309)
Statement Closed after initial enquiries Special educational needs 30-Jan-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care plan review. This is because the Complainant has appeal to the tribunal about the content of the plan and the law prevents us from also considering this issue. The Council has apologised for delays, poor communication and not consulting certain schools. The remaining injustice is insufficient to warrant further investigation, and it is unlikely that we would achieve anything more for the complainant.
-
Norfolk County Council (25 012 342)
Statement Closed after initial enquiries Other 30-Jan-2026
Summary: We cannot investigate Mrs X’s complaint about how a school provides free school meals. We have no power to do so.
-
Lancashire County Council (25 012 427)
Statement Upheld Special educational needs 30-Jan-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has offered an appropriate remedy for the injustice caused by the delay. An investigation by the Ombudsman would not lead to a different outcome.
-
London Borough of Wandsworth (25 012 438)
Statement Closed after initial enquiries Homelessness 30-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision not to consider a statutory homelessness review about suitability of temporary accommodation. The request was late, and it is unlikely we would find fault the Council declined to consider it. In any case the Council has agreed to reassess Miss X’s circumstances and that is appropriate.
-
Chichester District Council (25 013 049)
Statement Closed after initial enquiries Parking and other penalties 30-Jan-2026
Summary: We cannot investigate Mr Z’s complaint about the Council’s handling of a Penalty Charge Notice because he has used an alternative legal remedy and the law does not allow us to investigate. We will not investigate Mr Z’s complaint the Council did not make reasonable adjustments when dealing with him. Mr Z has an alternative legal remedy and can apply to the court if he believes the Council has breached the Equality Act 2010 and it would be reasonable to expect him to do so, because we cannot decide this.
-
Bury Metropolitan Borough Council (25 013 074)
Statement Closed after initial enquiries Special educational needs 30-Jan-2026
Summary: We will not investigate this complaint about a draft Education, Health and Care Plan because the complainant can appeal to the Tribunal if he remains unhappy with the content of the Plan once it has been finalised.
-
South Gloucestershire Council (24 000 456)
Statement Upheld Special educational needs 30-Jan-2026
Summary: Mrs E and Mr E complained that the Council failed, over several years, to provide Mr E with suitable education, based on the contents of his Education, Health and Care Plan. We uphold the complaint because of delay in reviewing Mr E’s Plan, a delayed complaint response and incorrect information about an education provider. These faults will have caused Mr E some distress, including uncertainty. The Council has agreed to apologise and provide Mr E with a symbolic remedy in recognition of the faults we have identified.