Decision search
Your search has 53231 results
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London Borough of Newham (25 006 659)
Statement Closed after initial enquiries Parking and other penalties 13-Aug-2025
Summary: We will not investigate this complaint about the Council’s handling of two parking penalty charge notices as Mr X could have asked the court to consider his case.
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Milton Keynes Council (25 006 740)
Statement Closed after initial enquiries Highway repair and maintenance 13-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his claim for damages after his car hit a pothole. This is because this is a complaint about negligence which is a legal matter for the courts to consider and decide.
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Hertfordshire County Council (25 007 502)
Statement Closed after initial enquiries Other 13-Aug-2025
Summary: We will not investigate this complaint about the Council not providing all the information requested under a subject access request.
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Kent County Council (25 008 303)
Statement Closed after initial enquiries Other 13-Aug-2025
Summary: We cannot investigate this complaint about delays with coronial processes. Nor can we investigate Ms Y’s complaint about the conduct of the coroner. This is because these actions relate to coronial proceedings and are not an administrative function of the Council. Therefore, we have no power to investigate.
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Blaby District Council (25 008 374)
Statement Closed after initial enquiries Council tax 13-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision to apply an empty property council tax exemption from a date Mr X disagrees with. This is because Mr X has right of appeal to the Valuation Tribunal and it would be reasonable for him to use it.
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Kent County Council (25 001 760)
Statement Closed after initial enquiries Other 13-Aug-2025
Summary: We will not investigate Miss X’s complaint that the Council failed to provide care services for her and her child. There is not enough evidence of fault in the Council’s actions.
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Nuneaton & Bedworth Borough Council (25 002 122)
Statement Closed after initial enquiries Other 13-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council issuing Ms X a Fixed Penalty Notice for fly tipping. This is because Ms X could have used her right to raise a defence against the issuing of the Notice in court if she believed it had been incorrectly issued.
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London Borough of Southwark (25 002 246)
Statement Closed after initial enquiries Allocations 13-Aug-2025
Summary: We will not investigate Ms X’s complaint as there is insufficient evidence of fault and injustice to justify an investigation.
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London Borough of Camden (24 007 033)
Statement Upheld Private housing 13-Aug-2025
Summary: Miss X complained about the housing support the Council has provided since it discharged its homelessness duty in 2021. We found the delays in accepting a homeless application and a duty to assist Miss X is fault. As were the delays in responding to Miss X’s concerns about sewage and the water supply to her property. These faults caused Miss X an injustice.
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Bristol City Council (24 007 483)
Statement Upheld Planning applications 13-Aug-2025
Summary: Mr B complained about the process followed by the Council when it gave planning permission for a house behind a listed terrace where he lives. We upheld the complaint, finding the Council’s planning committee did not follow its published procedure after it initially refused to support the planning application. We also found the Council at fault for delay in answering Mr B’s complaint. We considered these faults caused injustice, although we could not say the outcome of the planning application would have been different. The Council has accepted these findings and at the end of this statement, we set out the action it has agreed to remedy that injustice and to avoid a repeat.