Decision search
Your search has 57387 results
-
Bristol City Council (25 022 895)
Statement Closed after initial enquiries Council tax 05-May-2026
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a valuation tribunal.
-
London Borough of Hammersmith & Fulham (25 023 001)
Statement Upheld Parking and other penalties 05-May-2026
Summary: We will not investigate this complaint about a parking ticket. This is because there is insufficient remaining injustice caused to warrant our further involvement and an investigation is unlikely to achieve anything more than the Council has already provided.
-
Staffordshire County Council (25 023 479)
Statement Closed after initial enquiries School transport 05-May-2026
Summary: We will not investigate Mrs X’s complaint about school transport because there is not enough evidence of fault, and we cannot achieve the outcome Mrs X wants.
-
Wakefield Metropolitan District Council (25 023 769)
Statement Closed after initial enquiries Trees 05-May-2026
Summary: We will not investigate Mr X’s complaint about trees near his property, which he says have caused damage. This is because Mr X has exercised his appeal right to the Planning Inspectorate and it is reasonable for Mr X to pursue any claim for compensation through the court.
-
Basingstoke & Deane Borough Council (25 023 814)
Statement Closed after initial enquiries Other 05-May-2026
Summary: We will not investigate Miss Y’s complaint about the Council’s handling of her personal data and subject access requests. This is because the Information Commissioner’s Office is better placed to consider the complaint.
-
Redcar & Cleveland Council (25 024 506)
Statement Closed after initial enquiries Other 05-May-2026
Summary: We will not investigate Mr X’s complaint about the Council not removing flags from public spaces. We have not seen enough evidence of fault with the Council’s decision to warrant a further investigation.
-
London Borough of Tower Hamlets (25 025 022)
Statement Closed after initial enquiries Disabled facilities grants 05-May-2026
Summary: We will not investigate this complaint about Mrs X’s disagreement with the Council over adaptations to her home under the Disabled Facilities Grant scheme. This is because there is not enough evidence of fault to justify investigating.
-
Buckinghamshire Council (25 015 298)
Statement Upheld Special educational needs 05-May-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
-
Worcestershire County Council (25 016 618)
Statement Closed after initial enquiries Other 05-May-2026
Summary: We will not investigate this complaint about alleged discriminatory comments made by a carer to Miss X. We could not add to the investigation the Care Provider carried out, nor could we achieve anything different or more meaningful by investigating the matter further. It is not proportionate to investigate complaint-handling in isolation when we are not investigating the substantive matter.
-
London Borough of Croydon (25 016 779)
Statement Upheld Charging 05-May-2026
Summary: We will not investigate this complaint about the Council’s delay in invoicing Mr Y for his care. The Council has agreed to remedy Mr Y’s and Miss X’s injustice at an early stage by apologising and issuing the invoice to the correct address. It is therefore not proportionate for us to investigate the complaint.