Decision search
Your search has 56371 results
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Torbay and South Devon NHS Foundation Trust (25 013 482a)
Statement Closed after initial enquiries Hospital acute services 16-Mar-2026
Summary: Mr X complains about the hospital discharge arrangements for his mother. He also complains about inadequate considerations for Deprivation of Liberty Safeguards and Continuing Healthcare for his mother. We will not investigate the events surrounding the hospital discharges as these complaints are late. We will not investigate the other complaints because the organisations have already accepted fault and provided appropriate remedies. We are therefore unlikely to achieve more.
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London Borough of Lambeth (25 014 398)
Statement Closed after initial enquiries Parking and other penalties 16-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s representations against a penalty charge notice. This is because the Council has agreed to reduce the amount of the penalty charge back to the discounted rate of £65 and any remaining injustice Mr X has is not significant enough to warrant investigation.
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Suffolk County Council (25 014 471)
Statement Closed after initial enquiries Other 16-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision Mrs Y was not entitled to section 117 aftercare in line with the Mental Health Act 1983. Any injustice is not significant enough to justify our involvement.
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Kent County Council (25 014 546)
Statement Closed after initial enquiries Other 16-Mar-2026
Summary: We will not investigate Ms M’s complaint about an assessment because there is nothing we could add to the Council’s investigation, and no worthwhile outcome achievable.
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City of York Council (25 014 620)
Statement Upheld Planning applications 16-Mar-2026
Summary: We have upheld Mr X complaint about the Council’s planning consideration of his neighbour’s garden structure. The Council have agreed to a suitable remedy.
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Statement Upheld Special educational needs 16-Mar-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the accepted fault.
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Essex County Council (25 015 303)
Statement Closed after initial enquiries Child protection 14-Mar-2026
Summary: We will not investigate this complaint that the Council carried out a Child Protection enquiry without the complainant’s consent or input. This is because investigation would not achieve what the complainant wants, or lead to a different outcome.
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Statement Upheld Special educational needs 14-Mar-2026
Summary: We have upheld this complaint about the Council’s failure to issue an Education Health and Care plan for the complainant’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate.
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North Lincolnshire Council (25 015 794)
Statement Closed after initial enquiries Child protection 14-Mar-2026
Summary: We will not investigate this complaint that the Council has declined to correct inaccuracies in an assessment. Investigation would not lead to a different outcome and is not therefore warranted.
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Birmingham City Council (25 016 535)
Statement Closed after initial enquiries Council tax 13-Mar-2026
Summary: We will not investigate this complaint about council tax. This is because there is not enough evidence of fault or significant injustice by the Council to warrant investigation. Ms X can appeal to a tribunal regarding council tax liability and council tax support.