Decision search
Your search has 50125 results
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Leeds City Council (24 012 581)
Statement Upheld Special educational needs 29-Jan-2025
Summary: We will not investigate Ms X’s complaint about delays in issuing an Education Health and Care Plan because we are unlikely to achieve significantly more than the Council has already offered. We cannot investigate issues connected to a Tribunal appeal.
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Essex County Council (24 015 076)
Statement Upheld Special educational needs 29-Jan-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Stockport Metropolitan Borough Council (24 015 081)
Statement Closed after initial enquiries Housing benefit and council tax benefit 29-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to award Housing Benefit to his service users. This is because he is not the person primarily affected by the Council’s decision and consequently there is no significant injustice caused directly to him by the Council’s actions.
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Maidstone Borough Council (24 015 132)
Statement Closed after initial enquiries Planning applications 29-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and breaches of planning control. This is because parts of the complaint are late. It is unlikely I would find fault in relation to the remaining issues complained about.
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Somerset Care Limited (24 015 317)
Statement Closed after initial enquiries Other 29-Jan-2025
Summary: We will not investigate this complaint about valuable items going missing in a care home. The courts are best placed to deal with negligence claims and claims for compensation.
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Transport for London (24 017 678)
Statement Closed after initial enquiries Parking and other penalties 29-Jan-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant can use the statutory process.
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Tyne & Wear Fire & Rescue Service (24 017 906)
Statement Closed after initial enquiries Other 29-Jan-2025
Summary: We will not investigate this complaint about the conduct of an officer working for the Authority, driving a service motor vehicle. There is no worthwhile outcome achievable by us investigating.
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St Albans City Council (24 016 597)
Statement Closed after initial enquiries Other 29-Jan-2025
Summary: We will not investigate Mr X’s complaint about how the Council carried out an environmental controlled waste investigation. We are unlikely to find significant Council fault.
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Staffordshire County Council (24 016 639)
Statement Closed after initial enquiries Highway repair and maintenance 29-Jan-2025
Summary: We will not investigate Mrs B’s complaint that she suffered injuries because of the Council’s failure to grit a busy pedestrian crossing. This is because it is reasonable for Mrs B to put in a compensation claim to the Council, and if needed, take the Council to court.
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London Borough of Havering (24 016 732)
Statement Closed after initial enquiries Other 29-Jan-2025
Summary: We will not investigate Miss X’s complaint about the Council’s response to her report of dog mess. This is because the matter complained about has not caused Miss X any significant personal injustice which is so serious that it warrants an investigation.