Decision search
Your search has 50691 results
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Surrey County Council (24 006 763)
Statement Closed after initial enquiries Traffic management 25-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to adequately respond to the complainant’s concerns about parking outside his home. This is mainly because there is not enough evidence of fault, other bodies are better placed to consider some of the issues being raised, and the Council has apologised for the delay in the complaint process.
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Essex County Council (24 006 837)
Statement Upheld Special educational needs 25-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Lewisham (24 006 933)
Statement Closed after initial enquiries Homelessness 25-Sep-2024
Summary: We will not investigate this complaint about the Council’s assessment of Mr X’s homelessness application. It was reasonable for him to ask for a statutory review of the decision that he was non-priority homeless when the relief duty ended.
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Southend-on-Sea City Council (24 010 290)
Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024
Summary: We will not investigate this complaint about the conduct of a Civil Enforcement Officer and the Council’s handling of Mr X’s complaint. This is because we could not add to the investigation carried out by the Council, and the alleged injustice to Mr X is not significant enough to warrant our involvement.
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Calderdale Metropolitan Borough Council (24 010 925)
Statement Closed after initial enquiries Highway repair and maintenance 25-Sep-2024
Summary: We will not investigate Mr X’s claim for damages to his car. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect Mr X to take his claim to court.
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Suffolk County Council (24 006 649)
Statement Upheld Special educational needs 25-Sep-2024
Summary: We will not investigate Mr X complaint about delay in issuing an Education Health and Care Plan. We are unlikely to achieve a significantly different remedy than already offered. We cannot investigate the content of the EHC Plan. And it is unlikely we would find fault in the Council’s decision not to offer alternative education.
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Statement Closed after initial enquiries Highway repair and maintenance 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to take further action to ensure hedges are cut back from the public highway. This is because the Council has taken such action as it considers necessary and there is not enough evidence of fault in its approach. It is also unlikely we could say its actions caused Mr X significant injustice or that further investigation would lead to a different outcome.
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Calderdale Metropolitan Borough Council (24 006 326)
Statement Closed after initial enquiries Council tax 24-Sep-2024
Summary: We will not investigate this complaint about the council tax empty homes premium or a complaint about taking a property out of council tax. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.
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Devon County Council (24 006 550)
Statement Closed after initial enquiries Traffic management 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision to increase on street parking restrictions near his home. There is insufficient evidence of fault to warrant an investigation.
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North Tyneside Metropolitan Borough Council (24 006 412)
Statement Closed after initial enquiries Allocations 24-Sep-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.