Decision search
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Hertfordshire County Council (24 007 358)
Statement Closed after initial enquiries Highway repair and maintenance 24-Sep-2024
Summary: We will not investigate this complaint about highway maintenance because the courts are better placed to consider the complaint.
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Newark & Sherwood District Council (24 007 205)
Statement Closed after initial enquiries Planning applications 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his neighbour’s planning application. This is because there is not enough evidence of fault affecting the outcome.
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London Borough of Richmond upon Thames (24 007 201)
Statement Closed after initial enquiries Looked after children 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s management of contact arrangements with his children and breaching a court order. The Council has accepted fault in the administration of contact and offered Mr X £500. Investigation by us would be unlikely to lead to a better outcome. The enforcement of contact arrangements can only be resolved by a court, and it would thus be reasonable for Mr X to use his right to return to court if he seeks enforcement.
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Wirral Metropolitan Borough Council (24 008 607)
Statement Closed after initial enquiries Councillor conduct and standards 24-Sep-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Suffolk County Council (24 008 608)
Statement Closed after initial enquiries Highway repair and maintenance 24-Sep-2024
Summary: We will not investigate this complaint about pothole damage as it is reasonable to expect Mrs X to resort to court action for the compensation she seeks.
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Birmingham City Council (24 008 489)
Statement Closed after initial enquiries Traffic management 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about how the Council arranged vehicle and pedestrian access during temporary road works. This complaint is late and there are no good reasons why it could not be made sooner.
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Nottinghamshire County Council (24 008 834)
Statement Closed after initial enquiries School admissions 24-Sep-2024
Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault.
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Statement Closed after initial enquiries Parking and other penalties 24-Sep-2024
Summary: We will not investigate this complaint about a parking penalty charge notice and rules around loading bays as Mr X had the right to appeal the notice to, and raise these issues with, the Traffic Penalty Tribunal.
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London Borough of Barking & Dagenham (24 009 266)
Statement Closed after initial enquiries Housing benefit and council tax benefit 24-Sep-2024
Summary: We will not investigate this complaint about Council tax support or recovery of a housing benefit overpayment as such disputes can be appealed to a tribunal.
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Tonbridge and Malling Borough Council (24 009 322)
Statement Closed after initial enquiries Council tax support 24-Sep-2024
Summary: We will not investigate this complaint about a recovery of Council tax reduction because he has appealed to a Valuation Tribunal.