Decision search
Your search has 50691 results
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London Borough of Tower Hamlets (24 006 491)
Statement Closed after initial enquiries Allocations 24-Sep-2024
Summary: We will not investigate this complaint about Miss X’s housing. The law prevents us investigating the Council’s actions, as landlord, about damp and mould. The Council properly reached its decision not to give medical priority to Miss X’s social housing application.
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City of Bradford Metropolitan District Council (24 005 947)
Statement Closed after initial enquiries Safeguarding 24-Sep-2024
Summary: We will not investigate Mr X’s complaint about adult safeguarding provision, as it is unlikely, we would find evidence of Council fault. Part of the complaint is late and there are no good reasons the late complaint rule should not apply. Other issues have been in a previous complaint to the Ombudsman.
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Horsham District Council (24 006 636)
Statement Closed after initial enquiries Planning applications 24-Sep-2024
Summary: We will not investigate this complaint about the Council approving a planning application for a development near the complainant's home. There is not enough evidence to conclude that any fault has affected the planning outcome, so the complainant has not been caused a significant injustice.
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Manchester City Council (24 006 743)
Statement Closed after initial enquiries Antisocial behaviour 24-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to respond to the complainant’s reports of fly tipping and off-road bikes on a grassed area near their home. We have not seen enough evidence of fault in the Council’s response to the complainant’s reports. And we cannot achieve the outcome he is seeking.
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Stoke-on-Trent City Council (24 006 827)
Statement Closed after initial enquiries Council tax 24-Sep-2024
Summary: We will not investigate this complaint about the process the Council used for council tax arrears and problems the complainant had getting through by phone. This is because there is insufficient evidence of fault by the Council.
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Birmingham City Council (24 006 831)
Statement Closed after initial enquiries Special educational needs 24-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council failing to seek advice and information from the Speech and Language and Occupational Therapy service as part of the Education, Health, and Care needs assessment process. This is because Mrs X can appeal to the SEND Tribunal, and it is reasonable for her to exercise her right of appeal. Therefore, the complaint is out of the Ombudsman’s jurisdiction.
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Bury Metropolitan Borough Council (24 007 209)
Statement Closed after initial enquiries Refuse and recycling 24-Sep-2024
Summary: We will not investigate Ms X’s complaint about the Council not requiring a nearby business to move its commercial waste bin and not dealing with anti-social behaviour (ASB) related to the bin. There is not enough evidence of fault in the Council’s decision-making process regarding the bin to warrant investigation. The ASB matters do not cause such significant injustice to justify us investigating. We also cannot achieve the complaint outcome she seeks.
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Birmingham City Council (24 007 342)
Statement Closed after initial enquiries Child protection 24-Sep-2024
Summary: We will not investigate this complaint about the actions of the Council regarding matters concerning its children’s services because doing so would not lead to a different outcome, and we cannot achieve the outcome she seeks. We cannot investigate the Council regarding its role as a social housing landlord and cannot investigate schools or the police. The Information Commissioner is better placed to consider complaints about data protection matters.
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Stockport Metropolitan Borough Council (24 007 394)
Statement Upheld Refuse and recycling 24-Sep-2024
Summary: We will not investigate this complaint about the storage of a bin by a neighbour and the provision of two bins without charge. This is because there is insufficient evidence of fault regarding the storage issue and because the Council will provide two bins as requested.
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London Borough of Redbridge (24 007 423)
Statement Closed after initial enquiries Child protection 24-Sep-2024
Summary: We will not investigate Mr X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst there are ongoing court proceedings. This is a decision the Council is entitled to make.