Decision search
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Statement Closed after initial enquiries Other 25-Sep-2024
Summary: We will not investigate Mr X’s complaint about a data breach. This is because complaints about data matters, such as this, are best considered by the Information Commissioner’s Office.
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Devon County Council (24 007 018)
Statement Closed after initial enquiries Special educational needs 25-Sep-2024
Summary: We will not investigate Mrs X’s complaint about her child’s school, the contents of their Education, Health and Care Plan and the Council’s decision not to reassess their needs sooner. This is because it is reasonable to expect Mrs X to have used her right of appeal to a tribunal.
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Kent County Council (24 007 053)
Statement Closed after initial enquiries Adoption 25-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to take action to identify the complainant’s daughter’s needs and put appropriate provision and therapies in place to address them. This is because part of the complaint is late and there are no grounds to consider it now, and investigation would not achieve the outcome the complainant is seeking.
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North Devon District Council (24 007 071)
Statement Closed after initial enquiries Refuse and recycling 25-Sep-2024
Summary: We will not investigate this complaint about a note posted through the complainant’s door. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We could not add anything to the Council’s response.
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Calderdale Metropolitan Borough Council (24 007 177)
Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024
Summary: We will not investigate Mr X’s complaint about incorrect information the Council gave him about a Resident Parking Zone (RPZ) in 2020. This is because the courts are better placed to consider his complaint and an investigation by us would be unlikely to achieve anything more.
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Sunderland City Council (24 007 229)
Statement Closed after initial enquiries Planning applications 25-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s planning decision to grant permission for a neighbour’s fence on previously open land. There is not enough evidence of fault in the Council’s planning decision-making process to warrant us investigating. We also cannot achieve the outcome Mr X seeks.
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Stockport Metropolitan Borough Council (24 007 283)
Statement Closed after initial enquiries Other 25-Sep-2024
Summary: We will not investigate this complaint that the Council incorrectly disclosed information about the complainant to their employer. This is because the Information Commissioner is better placed to investigate this matter.
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Bracknell Forest Council (24 007 484)
Statement Closed after initial enquiries Parking and other penalties 25-Sep-2024
Summary: We will not investigate this complaint about the Council’s consideration of a vehicle access. It is unlikely we would find fault and there is no worthwhile outcome in us investigating.
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London Borough of Redbridge (24 007 556)
Statement Closed after initial enquiries School admissions 25-Sep-2024
Summary: We will not investigate Mr X’s complaint about school catchment areas. There are no good reasons the late complaint rule should not apply.
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London Borough of Waltham Forest (24 007 887)
Statement Closed after initial enquiries Other 25-Sep-2024
Summary: We will not investigate Ms X’s complaint about the Council’s advertisement for a volunteer position at a local charity Ms X said was unsafe. There is insufficient evidence of fault, and an investigation by the Ombudsman is unlikely to achieve any other outcome.