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  • Rotherham Metropolitan Borough Council (24 022 848)

    Statement Closed after initial enquiries Managing council tenancies 18-Jun-2025

    Summary: We cannot investigate complaints about the management of social housing. We will not investigate the complaint about the Council’s handling of Mr X’s reports of anti-social behaviour because there is insufficient evidence of fault causing sufficient injustice to justify this.

  • Bristol City Council (24 022 855)

    Statement Closed after initial enquiries Refuse and recycling 18-Jun-2025

    Summary: We will not investigate this complaint about missed household waste and recycling collections. This is because an investigation would not achieve anything further.

  • Royal Borough of Kensington & Chelsea (24 023 039)

    Statement Closed after initial enquiries Managing council tenancies 18-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s delay in repairing his boiler. The law prevents us from investing complaints about the management of social housing.

  • Archbishop Beck Catholic College (25 004 588)

    Statement Closed after initial enquiries School admissions 18-Jun-2025

    Summary: We will not investigate Mrs X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • West Lindsey District Council (25 005 492)

    Statement Closed after initial enquiries Planning applications 18-Jun-2025

    Summary: We cannot investigate Mr C’s complaint about the Council’s refusal of his planning applications because Mr C appealed to the Planning Inspector. We do not have the power to investigate the actions of the Planning Inspector.

  • London Borough of Southwark (25 005 496)

    Statement Closed after initial enquiries Parking and other penalties 18-Jun-2025

    Summary: We will not investigate Mrs B’s complaint about a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Mrs B to make formal representations, and if needed, put in an appeal to London Tribunals.

  • Devon County Council (25 001 046)

    Statement Closed after initial enquiries Child protection 18-Jun-2025

    Summary: We will not investigate this complaint about the Council’s removal of Mr X’s children in late 2023. We cannot consider matters that have been subject to court proceedings, and it was reasonable for Mr X to raise all concerns as part of the subsequent care proceedings. We could not achieve the outcome he seeks.

  • Sheffield City Council (25 001 652)

    Statement Closed after initial enquiries Street furniture and lighting 18-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s refusal to relocate a streetlight outside his property. This is because there is not enough evidence of fault to justify investigating, and we cannot achieve the outcome Mr X wants.

  • Southampton City Council (25 001 718)

    Statement Closed after initial enquiries Rights of way 18-Jun-2025

    Summary: We will not investigate this complaint about rights of way because it is reasonable to expect Mr Y to approach the courts about the matter, who are better placed to consider the complaint issues.

  • Buckinghamshire Council (25 002 037)

    Statement Closed after initial enquiries Child protection 18-Jun-2025

    Summary: We cannot investigate this complaint about child protection because we cannot investigate what happened in court and the issues are intrinsically linked to legal proceedings.

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