Decision search
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Kirklees Metropolitan Borough Council (24 006 593)
Statement Closed after initial enquiries Special educational needs 02-Oct-2024
Summary: We will not investigate Ms X’s complaint about the education provided to her daughter and the content of their Education, Health and Care Plan. This is because Ms X has used her right of appeal and so the complaint is outside our jurisdiction.
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Broxtowe Borough Council (24 010 366)
Statement Closed after initial enquiries Councillor conduct and standards 02-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Essex County Council (24 010 563)
Statement Upheld Special educational needs 02-Oct-2024
Summary: We will not investigate Miss X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Miss X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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Maidstone Grammar School For Boys (24 010 762)
Statement Closed after initial enquiries School admissions 02-Oct-2024
Summary: We will not investigate this complaint about an unsuccessful school admission appeal. This is because there is not enough evidence of fault for us to question the panel’s decision.
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Wirral Metropolitan Borough Council (24 011 013)
Statement Closed after initial enquiries Trees 02-Oct-2024
Summary: We will not investigate this complaint about damage caused to the complainant’s crazy paving. This is because the courts are best placed to determine any Council liability. It is therefore reasonable to expect the complainant to go to court to resolve her complaint.
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Redditch Borough Council (24 011 342)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate this complaint about liability for repairs to Mr X’s shared driveway. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient indication of fault by the Council plus Mr X can take the Council to court to determine any Council liability.
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Darlington Borough Council (24 011 380)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate Miss X’s complaints about the Council's involvement in a report used in court. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to consider matters in connection with court reports.
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Kent County Council (24 011 418)
Statement Closed after initial enquiries Highway repair and maintenance 02-Oct-2024
Summary: We will not investigate Mrs B’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs B to pursue her compensation claim at court.
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London Borough of Waltham Forest (24 011 428)
Statement Closed after initial enquiries Other 02-Oct-2024
Summary: We will not investigate this complaint about the Council’s refusal to refund a vehicle crossover application fee. This is because there is not enough evidence of fault to justify an investigation.
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London Borough of Hammersmith & Fulham (24 009 640)
Statement Closed after initial enquiries Parking and other penalties 02-Oct-2024
Summary: We will not investigate this complaint about a penalty charge notice as the matter was best addressed via an appeal to the independent tribunal.